Harmon House

Harmon House Reviews

Harmon House

Chau. de Charleroi 50, Saint-Gilles, BelgiumView Hotel Details
Harmon House
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Harmon House Guest Reviews

4.2/5
Very Good
72 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(72)
Positive reviews(63)
Reviews with photos/video(2)
Negative reviews(9)
Guest User
Stayed in Jul 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 12, 2022
Nice service
Guest User
Stayed in Apr 2022
Couples
2 review
4.5/5
Great
Posted on Apr 28, 2022
A top hotel, but when you book on your site and you see written parking in the hotel free, outside there is no parking the private parking next door 22euro for 24 hours shameful
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Wulanwudeyuanying
Stayed in Feb 2022
Business travellers
13 review
5.0/5
Outstanding
Posted on May 9, 2022
ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
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Giorgio Grani
Stayed in Aug 2022
Couples
1 review
4.5/5
Great
Posted on Aug 27, 2022
Modern, clean, quiet hotel
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Anonymous User
Stayed in Dec 2022
Business travellers
19 review
5.0/5
Outstanding
Posted on Mar 11, 2023
環境雅緻,酒店不大,但是服務不錯。
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Guest User
Stayed in Feb 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Feb 12, 2023
酒店的免費停車看運氣,都是路邊停。如果沒有位置旁邊有停車場,22歐一晚。酒店設施不錯,離奢侈品街600米左右
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Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The hotel is very beautiful, nicely made, the hotel bar is prestigious. When I came there was a vernissage of an artist, and a pianist playing. The room was very cosy, nice bathroom. My only very bad point was someone broke my car window and stole items. Not hotel’s fault, but I was in the parking Louise, the nearest, and advised by the hotel. Be careful this parking is not so secure, and it often happens (said the parking employee) Thank you
Guest User
Stayed in Jun 2024
Other
0 review
1.0/5
Posted on Jun 24, 2024
Hi, When I arrived I was a little disappointed that I had to wait a few hours for my room and there was no food available at the hotel as they only provide breakfast. There is only 1 lift in the hotel which makes it difficult if you are travelling to the 6th floor. I arranged to book a massage for 3 people, apparently 30 minutes for €50 which is expensive. Only to find that the 1st appointment was only for 15-20 minutes and considering the owner/manager does the massage, was arguing with me to saying that she provided it for 30 minutes so I said well if we got down here for 19:28, you told us to wait 5 minutes and it is now 19:50, how is that possible? She was dismissive and rude and then said she would only give an extra 5 minutes to the 2nd person and cancel my massage. I felt she was not only rude/dismissive but shut me down whilst I was trying to talk and walk away. The rest of the staff however were amazing and due to the owner being the most appalling I've ever seen in any hotel I've ever been to stay away from this hotel and book elsewhere. Thanks
Guest User
Stayed in Jun 2024
Other
0 review
1.0/5
Posted on Jun 10, 2024
Do not stay here. We had an employee burst into our room while we were in bed within the first 2 hours of us checking in. He claimed to be checking the TV remote batteries which we never asked about. After realizing that they do not have deadbolts or locks on the interior sides of the rooms we no longer felt safe here and decided to leave and find another hotel. After speaking with the staff at the front (same one who came into our room) he assured that once ******* reached out they would honour a refund for our troubles. ******* was told by the hotel days later that they were NOT honouring a refund and did not respond to my personal email request that I sent to them directly. Utterly disappointed with the experience and would not recommend to anyone who values privacy or safety in their hotel stays.
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Luxury and wonderful Hotel. Modern room with home automation controls; My room had a balcony. Very clean and tidy. To say something that I didn't like was the size of the towels. I have to make a special mention of the guy at the reception in the afternoon, I think his name is Raid. Always polite and very collaborative. It helped me a lot. The only difficulty is that the parking lot closest to the hotel is not secure. This is not the Hotel's responsibility but it something important to me.
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 2, 2024
Amazing one-night stay at the Harmon Hotel. We were accompanied by the lovely host at the desk Jessica who made sure we made the most of our stay at this splendid hotel. I defenitly recommend you stay at least one night over here!!
Guest User
Stayed in May 2024
Other
0 review
4.0/5
Very Good
Posted on May 1, 2024
The hotel is amazing! Really nice and has anything you may need. However, if you want to use the pool/spa/gym you’ll have to pay 35euros extra per day per person. I wish this was noted in the hotel description!!! We ended up paying the extra cost and absolutely loved it but it was a bit of a surprise.
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 29, 2023
We had a really warm welcome. The receptionist was very friendly and helpful. He gave us an upgrade and had a very nice room on the side of the street. The room was very clean and stayed clean. The bar is open 24/7 and the staff was amazing. The rate was very good and the location as well.
Response from Property: Dear Deborah, Thank you for your comment regarding your stay at the Harmon House. You seem to be very satisfied with your stay. This makes us happy and proud of our work and the effort the whole team puts in every day to make this place the place it is today! We hope to see you again very soon! Sincerely, Harmon Reception Team
Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The hotel is very conveniently located, close to transport and restaurants. The staff has been very welcoming and kind, the breakfast had the right balance of choices. The room was large and fitted with all I needed. I do recommend this hotel, I will definitely return.
Guest User
Stayed in Mar 2024
Family
0 review
3.0/5
Posted on Mar 1, 2024
It was ok. The bed was comfortable and the bathroom was clean. The shower was easy to use. If you want to put on make-up in the bathroom it’s rather tricky as it is quite dark in there. The lights are dimm. The TV did not work and nobody in the hotel could help us. We didnt get the coffee machine to work either. The system to turn the lights on and off is tricky, we had to ask for help. And they took some time to figure out too. It’s not the most userfriendly. When we got out of the room, it took a lot of time for the lights in the hall to turn on, so right for Halloween it was spookey there, as we had to walk in complete dark for like 10sec to guess our way to the lift. Other positive point: the location is great. The parking right next to it, is close by but it has many floores reserved so you’ll take some time to finally find a parking space. Also the parking places are pretty narrow.
Response from Property: Dear Guest, Thank you for taking the time to write us a review about your last stay at Harmon House. We apologize that we did not meet your expectations. We hope to welcome you again to restore your confidence in our establishment and our services. Sincerely, Harmon House Team