This is the first time I’ve received a bad review when booking a hotel online. It’s really a terrible experience!
Facilities: Very old facilities. There is a strong musty smell when walking in the corridor. There is also a musty smell when entering the room. There is scale in the kettle. The bed is extremely soft and the bedding has been washed and turned black.
Service: I stayed for two days in total. When I came back from doing errands, there was no sign that the room had been cleaned.
There is no water or toothbrush in the room. When we went downstairs and asked the front desk for water, we told the front desk that our room had not been cleaned today. The front desk told us: tell me your room number and we will clean it tomorrow. This answer directly confused me. This logic...
When we checked out, the young man at the front desk said that we had touched the snacks and drinks in the minibar. In fact, we had not. He asked distrustfully several times. Finally, we asked to go upstairs with the waiter to open the refrigerator and they admitted that we had not. Things from the consumer goods bar! What's annoying is that the young man at the front desk didn't even have any intention of apologizing. He only said sorry at our request.
There is a piece of paper posted in Chinese in the bathroom, saying that because there is no drainage on the floor, do not spread the water outside when taking a shower. If the bathroom is seriously wet and causes damage, there will be a fine. The bathroom is relatively small. The hotel There is only one waterproof curtain. No matter who is taking a shower, some water will be spilled outside. The hotel is fully aware of the drainage situation of its bathroom and the problems caused by poor drainage, but does not solve the problem by updating its own facilities, and also imposes fines to restrain guests. The point is that the meaning expressed in this piece of paper is only in Chinese! ! !
Original TextTranslation provided by Google