Absolutely loved this hotel. Ambiance is top of the line. Only regret I have is that I couldn't enjoy the pool due to a late check-in and short stay. I definitely plan to stay again!
There are not many Puerto Rico hotels to choose from on Ctrip, and the reviews are limited. Most of them are reproduced on booking. This hotel was chosen at random based on price and location. The hotel is quite old, the rooms are not big and clean, ten minutes drive from the old town, and there are some seaside highway scenery along the way. The hotel has two small swimming pools, which are mainly used to bring baby water. The beach in the hotel is very close, and a nice evening walk. Nearby restaurants, supermarkets, and Star Dad are available. There is a Chinese restaurant opened by Cantonese. The dishes are generally large but expensive, and three people eat ninety dollars quickly. Not recommended if there is no obsession with Chinese food. Breakfast at the hotel is not bad. If the requirements are not high, it is okay to eat enough. After all, the old breakfast is simple. After staying for two days, I got up to prepare for a bath the next day and found that there was no hot water. The parking lot is huge, $ 17 a night.
Hotels in San Juan are generally on the expensive side. This one is relatively cost-effective. The hardware is OK, there are supermarkets and restaurants within 10 minutes' walk, and you can go to the beach to enjoy another parasol and chair provided by Marriot. There is a $45 credit per day to order food by the panhouse pool. There are a lot of staff, and when I arrived at the hotel, someone helped with valet parking. When I checked in, I was told that I didn't know when the room would be ready. I specifically reminded me that I wanted a quiet room. Someone skillfully helped store the luggage. As soon as we sat down for dinner, we received a text message saying that the room was ready. It turned out that the room was directly opposite the elevator, which was very noisy. On the first night, I was woken up by two knocks on the door at 3:30 in the middle of the night, and there was no one outside. I told the front desk early in the morning, and I received a thoughtful text message in the morning asking if I was satisfied with the stay. I said someone knocked on the door and informed the front desk, and the reply was polite and said that I would investigate. I didn't get a reply when I left the hotel. There was a towel in the hotel that was wet and I didn't dare to use it. If you park by yourself, you have to go to the entrance with the parking ticket and ask the staff to manually fill in the room number and name and charge the room in the system, and then you can exit from another parking lot. It seems that all the services are superficial. Check-in and parking could have been smoother. Guests' requests for rooms should not be ignored. Knocking on the door in the middle of the night should give timely answers.
Very Good
107 reviews
8.1/10
Price from
INR 14,632
per night
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The location of the hotel is very good. It is located on Condado Road. There are many delicious restaurants here, including several Chinese restaurants. It is also very close to the beach and casino. The hotel is clean and hygienic, and the front desk service is warm and thoughtful. We moved to a homestay in the ancient city in the next few days, and our stay was not as comfortable and convenient as this hotel. So next time I come to San Juan, I will choose this hotel again. Ctrip
We had a great stay at the Hilton Garden Inn. It's a short car or bus ride from the eastern-side forts and Viejo San Juan, and they had a lovely pool (the second photo was the view from the pool area overlooking the lagoon) and exercise room. We had breakfast at the hotel during our stay, and the food was solid in terms of both hot and cold options (but unfortunately there wasn't any variety between days); we enjoyed the made-to-order omelets very much. The highlight included amenity of this hotel was the beach umbrellas and chairs at the Playita del Condado, which was a calmer beach and away from the ripcurrents; we were also able to use the pools at the Condado Plaza.
We had difficulty finding the hotel at first. Street signs are not prevalent in San Juan. Once we contacted the front desk they were very helpful. The suite was comfortable and clean. The pool was warm and the hot tub suitably hot. It was not crowded at night. The onsite restaurant was very good. The staff were very helpful with getting taxis. The only negative was some early morning noise from the construction site next door.
The hotel is 13 dollars from the airport by taxi, the price at midnight
The hotel facilities are simple and economical, the hot water on the second floor is not hot, which is a problem
The breakfast is too simple, which is a problem, only bread, butter, coffee, and some fruits
And the sound insulation is not good, it is quite noisy
It is a tourist city, people come in and out in the middle of the night
The foreigners are free and open, chatting in the middle of the night, and the front desk is still on the phone in the middle of the night
The only advantage is that it is a few minutes walk to Conado beach, the sea is very turbulent, many people are sunbathing in bikinis, **, body, surfing, it is said that it was only two days ago
There are many food shops and gift shops nearby,
There are Chinese, sushi, Puerto Rican food, etc.
Another advantage is that the price is economical, score 75 points, how can it be perfect
Compared with other hotels in the same area, it is leading in all aspects. If you do not consider the price factor, Marriott's experience is perfect.
Independent beach, beautiful swimming pool, good service, convenient transportation, dining and supermarket at the door.
If you don't consider the price, the only hotel in the same area is the Ritz-Carlton.
Hotel location is good, there are beaches in the hotel, but because of the age, the hotel is a bit old, and the price of sea view rooms is also very expensive, the rooms are a bit small and the windows are very small
Very good hotel, with direct access to the sea, with an outdoor swimming pool with good scenery and suitable for taking pictures, the staff is very friendly and caring, the rooms are clean, and the decoration is stylish.
Very Good
99 reviews
8.3/10
Price from
INR 17,031
per night
Check Availability
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8.2/10
Very Good
AAnonymous UserStayed for six days, the experience is very good, the room decoration is not luxurious, but it is very clean Surprised that there is a lot of food and delicious Chinese food
GGuest UserThe front desk and everyone at this hotel was extremely nice and helpful. My only concern was the fact that the hotel is not actually the comfort inn and has undergone a name change. I was not informed before I arrived and it really was not a good start to my bday weekend. Hotel was in walking distance to many restaurant and bars however why was I not informed about the name change before arrival and why has Trip.com not updated the hotel name in the site as of 1/24/23 and hotel states name changed in 12/15/22. I believe they do this to lure people into to booking a new without their knowledge.
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