Holiday Inn Santa Ana-Orange County Airport, an IHG Hotel Reviews

The property was good just I saw mold on ceiling bathroom room 281.

Clean, staff and service are good and friendly. Room was comfortable

Very close to the highway and the airport, but very noisy, service is mediocre, breakfast is mediocre, not recommended!

Clean and comfortable, hotel staff responsive to whatever was needed. Thanks

We stayed for 8 days and only 1 day our room was cleaned. The housekeeping is done on the 3rd day of you stay and that's it. Only 1 roll of toilet paper in the bathroom. The carpet on the hallway is dirty with stains and has a weird smell. Not greetings from the lobby personnel, never said good morning or good night. They're rude, careless. Excellent service from the bartender. The hotel charges for parking but if you pay cash is cheaper then paying with card. I won't stay here again.

I will definitely be staying here again. Great price, quiet, Dove brand bathroom amenities!!! Love this place!!!

The room keeping staff at this hotel take pride in their work and keep the property rooms looking pristine. Service was friendly, beds were comfy, TV worked, AC worked great what else can you ask for?

The shower/tub switch was not working properly. In addition, the tub stopper had to be completely removed for the water to drain. Upon check out, I advised the staff and not even an apology was offered let alone any sort of compensation. The property was indeed clean, and the bed was comfortable. The bartender the night before, was very kind and a delight.

I stayed during Thanksgiving week. The property was clean and the price was reasonable. It contains a restaurant on property and free parking. The front desk staff took a long time to locate my reservation but eventually I was able to check in. Overall, I’m pleased with this hotel.

The stay was pretty average. The sink water or drain smelled like perm solution when we turned it on and the whole hotel smelled kind of weird and dated. Service was nice, the food and bar was a nice perk to the stay.

It’s very clean

Noisy with teenagers running down halls and sitting on floor in hallway

The carpet in n the second floor was very worn. Over all the room was great. The shower had had good pressure and hot water. The towels were fluffy and clean. The vanity had great lighting and a nice desk space for working. Ver all great stay!

I asked multiple times to get the furnace fixed and some stuff in the bathroom and no one fixed it and I was charged a deposit unfairly.