Sapporo Grand Hotel Reviews

Made another seperate booking without breakfast due to the reason that we will be leaving earlier and breakfast will open at 6:30 the morning . The good side is that we request someone to help us with our luggages to bring it down to the lobby for check out and they sent someone right away . I would definetly recommend this hotel even though proximity to heart of shoping is not that close to the hotel. Price wise is also reasonable for the room size.

Very polite staffs with good service. Location very good to walk around city.

Service simple . Not kindly. Room small. don’t know how to detail about breakfast because hurry check out .

Fantastic location, convenient with walking distance underground to JR Sapporo. Friendly and attentive staff, though Check-In can take a while. Rooms a little dated but super clean and comfortable. Japanese breakfast was wonderful.

Our room was perfect for us. The room was very nice. The only thing missing is a coin laundry machine that we can laundry our clothes on our own (same with other hotels) anytime, even late at night.

Great location for those who wants to travel hassle free from airport.

Aiport shuttle bus was just outside the hotel ..Hotel is right in the middle of sopporo station and susukino station.Clock tower/odari park was just less than 5 min walk .service was tip top .staffs all very professional

The hotel location is nice and the room is very spacious. Staff is friendly and nice. It’s good to have a 3-bed room!

Sapporo Grand Hotel truly lives up to its reputation. The location is unbeatable—just a short walk from the train station and right near the shopping streets, making it incredibly convenient for exploring the city. The hotel itself has a charming, classic elegance and is very well maintained. What stood out most was the staff—everyone we encountered was warm, professional, and went out of their way to assist us. From check-in to check-out, their courteous service made our stay extra comfortable. Highly recommended for anyone looking for a refined and well-located hotel in Sapporo!

We like the hotel very much ,easy to move around and the underground to the shop and train .The service and ,cleaninless was fantastic

Walking distance to the train station. Enjoyed the stay. Wonderful breakfast and great history.

Very convenient location with hotel basement connected directly to underground tunnel walkway

Sapporo Grand Hotel has a fantastic location, directly accessible via an underground tunnel with a dedicated exit. The room is spacious, but the design and bedding feel outdated. A convenient stay, but could use some modern upgrades.

Great location, accessible to city's underground walking path, very clean room, adequate amenities, comfortable room... I have stayed with my family. Hotel stuff also provided special requests of ours due to my kids needs. Totally recommended