"Pros: The hotel boasts a great location, well-designed rooms, and good breakfast. Cons: The facilities are incomplete, the room phone was out of order, the duvet was very thin, and the service was particularly poor. The hotel is about a 40-minute walk from the JR station, or two subway stops away. It's situated in a bustling commercial area, making its location quite good. The room size was decent, and the layout was comfortable. Thanks to the front desk for providing a room with a nice view. However, the duvet in the hotel was very thin. Sapporo in late June is still quite cool, ranging from 13-22℃, and it gets quite chilly at night. We requested three extra blankets upon check-in, but I still woke up freezing in the early hours. The room phone wasn't working. When I went down to the front desk, they were reluctant to provide any more blankets, feeling that three blankets for two people was already sufficient. After some persuasion, they grudgingly sent up two more. This service philosophy is very strange. Moreover, the most unacceptable aspect was the breakfast service. We arrived quite late for check-in, already past midnight, so we woke up late. We got to the restaurant at 9:40 AM, and by 10:00 AM, they started repeatedly urging us to finish. At 10:15 AM, they forcibly stopped our meal. While breakfast officially ends at 10:00 AM, we had already taken our food and were eating slowly, not requiring any further service from the hotel. I've been to Japan four or five times before and stayed in over a dozen Japanese hotels. Never once have I experienced being forcibly cleared out at the end of the meal service! They even disallowed us from taking away half-eaten bread. Where is the basic hotel service concept in the female manager of that restaurant? It's utterly outrageous! Given Sapporo's vibrant nightlife, it's common to go to bed late and wake up later, but apparently, that's not allowed at this hotel for breakfast."

"Great location and excellent service!The location is highly convenient, especially since Exit 15 connects Sapporo Station directly to the hotel. The staff was incredibly accommodating; they allowed us to store our luggage at the concierge overnight between our stays. When we checked in for the second time, we were thrilled to find they had already delivered our bags straight to our room. While the first room was typical for a Japanese hotel, our second room was noticeably more spacious. We could easily open our luggage in the corner and still have plenty of room to walk around."

"Very clean, and although the room was small, the ventilation system worked wonderfully, making it very comfortable. The service was enthusiastic, and the location is absolutely fantastic. There are so many great food options right outside, like delicious seafood donburi and incredibly tasty grilled lamb that wasn't ***** at all. Plus, there's a convenience store downstairs, which is super handy. Really great!"

"I love that the hotel is in the mall itself..very near the subway station..will come back here again.."

"The hotel is really convenient! There are so many great food options nearby. The room was also quite spacious. Highly recommend!"

"This hotel nailed the convenience factor, offering an excellent location just steps from the subway stations. In classic Japanese city-hotel style, the rooms are definitely on the smaller side, but the efficient layout and high-quality facilities more than make up for the tight space. Everything felt well-maintained and premium. It is a fantastic, highly functional choice for an urban stay."

"My first trip to Sapporo was made truly amazing by staying at this hotel. The location is flawless—easily accessible from Exit 8 or 10 of the Sapporo Underground Walkway, which connects directly to the Namboku Line Sapporo Station. This makes commuting effortless even during rainy or snowy weather. The hotel’s exterior and lobby are elegantly designed, but the most captivating feature is its view—it directly faces the "Former Hokkaido Government Office," and the scenery is as picturesque as a painting. The room was incredibly spacious; even with three large suitcases fully opened, there was still plenty of room to move around comfortably. As for the facilities and dining: the breakfast on the 2nd floor offers a lavish spread of seafood delicacies full of Hokkaido’s local flavors. The public bath is also spacious, featuring both hot and cold pools as well as a sauna, which was perfect for relieving travel fatigue. Toiletries are provided in the lobby on the 1st floor for guests to pick up as needed. Overall, this hotel offers a perfect balance between strategic location and high-quality accommodation. I highly recommend it for both business and leisure travelers!"

"Absolutely love this hotel! The elevator goes directly to the JR Sapporo station and the Namboku and Tozai subway lines from the B1 floor. It's incredibly convenient. Highly recommend, highly recommend!"

"Compared to other hotels I've stayed at in Japan, this one wasn't very clean. There was a lot of dust in many areas, and some parts of the common areas weren't very clean either. The toilet was extremely cramped. While the hotel is right across from Nakajima Park, there aren't many shops or restaurants nearby, so you have to walk quite a distance to find food or a convenience store."