I chose Raffles Hotel based on everyone's reviews, and while I knew it was good, I didn't expect it to be this amazing! I won't even go into how beautiful the Lingshui Clear Water Bay beach is, where the hotel is located. Let's just talk about the hotel itself. The environment is truly superb, with tasteful landscaping and decorative details. The service is even more incredible. From check-in to turndown service, and even the little details provided on the beach and by the pool, Raffles' service standards are miles above other hotels. Thank you, Raffles Hotel, for such a wonderful stay, and for adding so many beautiful memories to our family trip to Lingshui! I hope we can meet again in the near future!
My ideal hotel:
1. **Smooth Communication**: Pele (the staff member) understood guests well; communication was perfectly fine.
2. **Comfortable Hardware**: Comfy bedding, a spacious bathroom, double sinks... The rooms, starting at 88 square meters, speak for themselves. The privacy design is excellent, and while the garden views aren't stunning, they're perfectly adequate.
3. **Rich and Delicious Breakfast**: Having experienced a breakfast with 7 different egg options, it would take a truly exceptional hotel to rival it... Absolutely fantastic! And they don't stop serving until 11 AM, even at 11:30 AM, there's still food available, which is really great.
👍👍
Of course, there's always room for improvement in the details of management:
1. **Bathroom Trash Can**: The trash can in the bathroom was a bit low-end – a stainless steel flip-top. It looked plain and ugly, and the flip-top made it hard to throw garbage in.
2. **Lack of Assistance**: The 'butler' who escorted us to our room didn't offer to help with our belongings (takeaway food) at all. The room introduction was also very perfunctory (perhaps because I'm an overweight mom with an underage child, looking like country bumpkins in the city, so there wasn't much joy in communication for them).
3. **Billiards Chaos**: Billiards required a reservation (for a billiard competition), but there was no one on-site to organize it. We waited as per our reserved time, but other guests were using the table, and we were told to communicate with them ourselves...
Despite these minor flaws, the positives outweigh the negatives. I'll definitely go back next time I don't have the kids with me. Let the kids take their girlfriends there themselves in the future!
Whether you're here for work or leisure, this place perfectly caters to your needs. From the moment I stepped out of the car in the lobby, the concierge diligently helped me with my luggage all the way to my room. Then, at check-in, 'Xiao Lan' at the front desk provided such thorough explanations that it made me feel completely at ease. I'll definitely bring my family next time!