No.933, Suzhou Road, South Suzhou, Yishui Haoting, Huangpu District, Shanghai, ChinaView Hotel Details
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Youle Apartment (Shanghai Suhe Branch) Guest Reviews
4.6/5
Very Good
180 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(180)
Positive reviews(172)
Reviews with photos/video(63)
Large rooms(26)
Loved the view(20)
Easy to get around(17)
Quiet & comfortable(16)
Convenient for shopping(9)
Close to metro(8)
Would stay again(6)
Strange smell in room(4)
Negative reviews(8)
Guest User
Leyou City-View Twin Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 21, 2024
very clean and spacious, close to the center, great quality-price
Ben1980
Deluxe Queen Suite
Stayed in Jul 2024
Family
6 review
4.0/5
Very Good
Posted on Aug 22, 2024
The apartment was lovely but basic with an excellent view of the city; it was in a good location with a five min walk of 2 metro stations and some superb shopping. It included a kitchen area with a big fridge, hob and microwave; however there was next to nothing in the cupboards. Don't expect to be able to cook meals very easily as the utensils, pots, pans etc provided are basically non existent. However,
there are many restaurants within walking distance.
The check-in was a bit of a pain as we didn't have weechat, but the concierge was accommodating and sorted this out for us. There is a gym available to use and a shop right next door that sells basics which was very helpful. Overall great!
I would stay again.
Response from Property: Dear guests: Hello~ Thank you for your trust in us. Xiaole is very happy to see that you are satisfied! In the following service process, we will strengthen the management and professional training of hotel staff to ensure that you and every guest receive satisfactory accommodation services. Our original intention has always been to provide guests with warm service and a satisfactory stay experience. We still have a lot of room for improvement. We hope that we can provide a more comfortable and considerate stay experience. Xiaole will continue to greet and serve every guest with care. I hope that every time you think of Xiaole, you will feel warm. I look forward to you choosing us as always! Heart
Serene
Deluxe Queen Room
Stayed in Jan 2024
Solo travellers
14 review
4.7/5
Amazing
Posted on Feb 18, 2024
Its more of homestay rather than hotel, hence no place to check in. Little hiccup when checking in. My esim is unable to make any phone calls so I attempted to add the owner's wechat but wasn't approve. Had to trouble the receptionist at the building to assist in making a call. Everything else after that is fantastic. The room was big and comfortable, nice views. They missed the towels in the room but the owner resolved it quickly. Didn't find kettle in the room though. Overall the room is awesome
Response from Property: First of all, thank you very much for choosing to stay in our apartment during your vacation. We are indeed a B&B, not a hotel. Regarding the lack of daily necessities in the room you mentioned, we will actively train our staff to improve the items in the room and provide a hot water kettle for your use. We apologize again for your experience and look forward to seeing you next time you stay. Bringing you a different experience. Finally, Xiaole and all the staff sincerely wish you good health and a happy life!
Dream Tim
Comfort River-View Deluxe Suite With Double Bed
Stayed in Dec 2023
Couples
43 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The room is big and so bright with 2 big windows. It's clean and smells good. Have a very nice supermarket downstairs and direct walk path to the riverside. Also, riverside view from the window is fantastic. Definitely going to stay here again 👌
Response from Property: Thank you for your review and affirmation. We will continue to work hard to provide every guest with a comfortable, secure, pleasant and wonderful stay experience.
Suvipa
Deluxe Queen Suite
Stayed in Aug 2024
Couples
7 review
4.7/5
Amazing
Posted on Sep 25, 2024
We had a very comfortable stay. Room is big. Great view. Nice owner.
Response from Property: Beautiful time, Xiaole met you unexpectedly, thank you for this fate, we will cherish it and look forward to seeing you next time! Wish you: well
Jun doe
Private City-View Deluxe Suite With Double Bed
Stayed in Sep 2023
Solo travellers
133 review
4.2/5
Very Good
Posted on Oct 26, 2023
Great location. Big and clean room. Will come back next time
Response from Property: Beautiful time, Xiaole meets you unexpectedly. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: Be well!
Knack
Youyue Family Twin Room
Stayed in Jun 2023
Other
28 review
3.5/5
Posted on Aug 20, 2023
The room was big, clean and nice. But outside the room in the corridors is very old and not well maintained. The gym also was dirty and with very old broken equipment.
Response from Property: Dear guests, hello! Thank you for choosing Youle Apartment. We regret that we did not satisfy you. Regarding the questions you raised, Xiaole has already fed back your concerns to the property management for tracking and processing. We will definitely work hard to improve and create a perfect and comfortable environment for you!
Guest User
Comfort River-View Deluxe Suite With Double Bed
Stayed in May 2023
Solo travellers
8 review
4.2/5
Very Good
Posted on Jul 1, 2023
nice serviced apartment near waitan and nanjing dong lu. views of suzhou creek and city
Response from Property: 美中有不足,心中有期盼,我們會不斷進步,不斷創新,將温馨的服務提供給您,一次簡單的喜歡和滿意,每次真誠的肯定使小樂充滿前進的動力,期待與您的再次相遇!
Dago88
Private City-View Deluxe Suite With Double Bed
Stayed in Apr 2024
Solo travellers
33 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Good location
Response from Property: 親愛的客人,感謝您的入住,您的滿意是我們最大的欣慰~公寓距離南京路步行街7-8分鐘內,緊鄰曲阜路地鐵站和人民廣場站,方便換乘1,2,8,12號線哦~最好的旅行,就是在一個陌生的城市有種似曾相識的熟悉,悠樂公寓總有不期而遇的温暖,期待下次相遇給您一個更好的體驗哦。
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The windows are bright and clean, and the room is tidy; the property management is rigorous, you can swipe your card to go upstairs, and express delivery goes through an independent passage, so it is safe to live in; the Suzhou River is just outside the floor-to-ceiling windows, the environment is quiet and peaceful, and watching people jogging along the Suzhou River in the morning makes life comfortable; the location is very close to the subway entrance, and travel is convenient; Joy City, Nanjing Road, and the business district are not far away, and the location is excellent; I am very satisfied with this stay and recommend it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. Your satisfaction is our greatest gratification~ The apartment is within 7-8 minutes of Nanjing Road Pedestrian Street, close to Qufu Road Subway Station and People's Square Station, and is convenient for transfer to No. 1, 2, 8, and 12 Line ~ The best travel is to feel a sense of familiarity in a strange city. Aulacese Apartment always has the warmth of unexpected encounters. We look forward to giving you a better experience next time we meet.
Guest User
Private City-View Deluxe Suite With Double Bed
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Not bad, there is a projector in the room that you can use
Original TextTranslated by Google
Response from Property: Thank you for your positive review! We are glad to hear that you found our room facilities and location to be good. We appreciate your feedback on the service and room size. We look forward to welcoming you again soon. Best regards, Au Lac Apartments!
Guest User
Comfort River-View Deluxe Suite With Double Bed
Stayed in Aug 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The location is excellent. It is very convenient to travel. The room is clean and tidy. You can also see the river view. It is very beautiful. A pleasant stay experience
Original TextTranslated by Google
Response from Property: Thank you for your 5-point praise. Xiaole is very happy to receive your recognition and affirmation. Youle Apartment will always be your warm stop~~ I wish you a happy life and look forward to seeing you again~
yuchching
Deluxe Queen Suite
Stayed in Jul 2024
Family
2 review
3.2/5
Posted on Aug 22, 2024
The room is spacious with one bedroom and one living room. There is also a kitchen and washing machine. It is very convenient to stay for more than 3 days. It is very quiet when staying on a high floor. Access is controlled by building management personnel, so it is very safe. The landlord upgraded the room to a river view room with a good view. .
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. Aulacese Hotel is close to People's Square, Nanjing East Road Pedestrian Street, Sixing Warehouse, Jing'an Joy City, and Suhe Bay, all within 10 minutes' walk. The Suzhou River Trail at the door has a beautiful environment, and the Qufu Station of Line 8/12 is just around the corner. A strange city has a familiarity that seems familiar, and there is always the warmth of unexpected encounters. I look forward to giving you a better experience next time we meet. .
Guest User
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Kitchen: Open, the sink can also be used to wash face and brush teeth, so the bathroom is less crowded.
Living room: There is a sliding door between the living room and the bedroom. Watching TV in the living room will not disturb the people relaxing inside. There is also a sofa bed in the living room for one or two more people to sleep.
Master bedroom: A 1.5 and 1.8 meter bed, just right for two adults and two children.
Bathroom: Large and comfortable
The entire decoration is customized, with a high cost performance.
Disadvantages: 1. There are slippers of the previous tenant under the sofa in the living room. Remember to clean it. It is actually a little scary to see it late at night.
Suggestions: All electrical appliances are imported, and a Chinese label can be marked next to it. There is also a drain in the bathroom sink, and remember to mark the drain button.
Overall feeling: It feels that Shanghai people are particular, very, very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello~ Thank you for your trust in us. I am most happy to see you satisfied! In the following service process, we will strengthen the management and professional training of hotel staff so that you and every guest can receive satisfactory accommodation services. Our original intention has always been to provide guests with warm service and a satisfactory stay experience. We still have a lot of room for improvement. We hope that we can provide a more comfortable and considerate experience. Xiaole will continue to greet and serve everyone with sincerity. A guest. I hope you will feel warm every time you think of Xiaole. We hope you will choose us as always! Comparison
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The most comfortable, quietest, most convenient and best-viewed B&B I've ever stayed in, bar none!!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. Aulacese Hotel is close to People's Square, Nanjing East Road Pedestrian Street, Sixing Warehouse, Jing'an Joy City, and Suhe Bay, all within 10 minutes' walk. The Suzhou River Trail at the door has a beautiful environment, and the Qufu Station of Line 8/12 is just around the corner. A strange city has a familiarity that seems familiar, and there is always the warmth of unexpected encounters. I look forward to giving you a better experience next time we meet. .