Anonymous User
April 6, 2024
We were warmly received when we checked in. We were immediately given an upgraded room. In addition to being on a high floor, we had free mini bar, upgraded items, good views, and an unmanned car to take us to and from the attractions. The evening dinner was almost due to the reservation time. The manager of the hotel's Chinese restaurant called to communicate. Afterwards, we knew that there were many people who needed to dine, so we did not cancel because of our lateness. The dishes were delicious, the ingredients were very fresh and the quality was very good. The hotel lobby was very grand. When we entered the room, we were given greeting cards, notebooks, and welcome fruits. In the evening, we were given special cocktails, coffee capsule machines, capsules, etc. In addition, we were given more drinking water and various pillows, as well as Dyson hair dryers and cleverly designed dressing table mirrors. We checked out late the next afternoon and went to the executive lounge to enjoy the afternoon tea included in the package. The hardware of the executive lounge is very good. It is located on almost the top floor with a wide view. You can see the Donghai Bridge in the distance, the entire Dishui Lake, and the park with Chinese-style pavilions and terraces with waterscapes. There is a large new conference room inside, with seats in various specifications to meet the different needs of different numbers of people. This time we gave a double afternoon tea for three people, and coffee and other tea drinks were given, which can be refilled. When leaving, the lounge gave a small ceramic gift box, and when checking out late, a souvenir was given. It's just that I went to breakfast late, so there was less food, but of course it was enough. This aspect can be improved. There are a lot of people on holidays and you need to wait for a seat. In the executive lounge, Miss Chen Xin was very satisfied and comfortable with both service and introduction to the tour. Thank you very much for letting us have a pleasant holiday.
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