No. 9 Shenhong Road, Minhang District, Shanghai, ChinaView Hotel Details
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Hyatt House Shanghai Hongqiao CBD Guest Reviews
4.7/5
Outstanding
668 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(668)
Positive reviews(652)
Reviews with photos/video(89)
Easy to get around(74)
Delicious breakfast(64)
Large rooms(37)
Close to train station(33)
Perfect for business trips(31)
Friendly front desk staff(25)
Convenient for shopping(23)
Great swimming pool(12)
Negative reviews(16)
Anonymous User
King Studio
Stayed in Nov 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Dec 9, 2024
We have been Shanghai servers times.But Hyatt impressed most by its tremendous facilities and extraordinary services. Especially for those who worked in the lobby and restaurant. Hennessey and Joe delivered us a unforgettable memories for this stay. BTW ,Yuki and Leo as well.
Thank you all
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Ms Hotelier
King Studio
Stayed in Sep 2024
Business travellers
28 review
4.7/5
Amazing
Posted on Oct 13, 2024
Modern and clean, right smacked beside Hongqiao Railway and airport. Could liven things up with more activities available…
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
ExpatiRim
King Suite
Stayed in Dec 2024
Couples
28 review
4.7/5
Amazing
Posted on Jan 19, 2025
Is the third time that we stay at this hotel an it never disappoints. Is the perfect hotel if you want to stay near Hongqiao station or the airport and it has plenty of dining options around and things to do. The line 2 takes you straight away to the city center and to PVG airport if needed, but bear in mind that PVG airport is very far from here. The hotel breakfast is well balanced with many options, both local and western. The service, gym, pool and amenities are on point. Spacious rooms, nicely cleaned and comfortable. Definitely will come back next time I stop in SH again.
Response from Property: Dear guest, thank you for staying at Hyatt Place Shanghai Hongqiao CBD. We are honored that you enjoyed your stay. The hotel is located in the business district of Hongqiao CBD, adjacent to Hongqiao Station, Hongqiao Airport and many subway lines, and the National Exhibition and Convention Center is also within walking distance. At the same time, we will continue to improve our service level to bring customers a better living experience. Welcome back to "Jia"! ---Hennessey Hua, Front Office Manager
New Yu Juan
King Studio
Stayed in Jun 2024
Solo travellers
4 review
4.7/5
Amazing
Posted on Aug 2, 2024
Room was clean and big. Have a kitchen which can request for cooking utensils and all. Microwave, washer, big dining table. One area of improvement will be the toilet gets pretty damp after use and there was no venitilation to dry out. So floor remains wet overnight, solely dependable on aircon to dry it.
6/7
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Guest User
King Studio
Stayed in Jan 2025
Business travellers
34 review
4.7/5
Amazing
Posted on Feb 22, 2025
Great location and with good service. Staffs are very friendly.
Response from Property: Dear guest, thank you for staying at Hyatt Place Shanghai Hongqiao CBD. We are honored that you enjoyed your stay and expressed your appreciation for the service of our staff. At the same time, the hotel is located in the business district of Hongqiao CBD, adjacent to Hongqiao Station, Hongqiao Airport and many subway lines, and the National Exhibition and Convention Center is also within walking distance. At the same time, we will continue to improve our service level to bring customers a better living experience. Welcome back to "Jia"
Joerg
King Studio
Stayed in Sep 2024
Business travellers
11 review
4.7/5
Amazing
Posted on Oct 21, 2024
You can go direct from End Railway Station /Park lot 10 to the hotel but there are not really info plates. It's near by crown plaza hotel.
We hat a 45 sqm room very nice equiped. Breakfast is offering Asia to Europe. Fresh and good quality.
Hotel isn't lout inside.
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Guest User
King Studio
Stayed in Jun 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Convenient location near Hongqiao Airport and within walking distance to a large shopping center. Very clean room and well-trained staff.
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Guest User
King Studio
Stayed in Dec 2023
Family
11 review
4.7/5
Amazing
Posted on Jan 28, 2024
Our stay was pleasant, customer service was great, the room was a decent size and it was comfortable. I would stay again.
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao Business District – a hotel as warm as home. We are honored that you enjoyed your stay and affirmed our services and facilities. Your satisfaction is our greatest pursuit, welcome back to "Jia"! ---Hennessey Wah, Assistant Front Office Manager
Goh Chee Min
King Studio
Stayed in Dec 2024
Business travellers
3 review
4.2/5
Very Good
Posted on Jan 13, 2025
New to major transport hub so is easy to get around
Response from Property: 尊敬的賓客您好,感謝您入住上海虹橋商務區凱悦嘉軒酒店。我們很榮幸您能夠享受您這次的入住,酒店地處虹橋商務區商圈,毗鄰虹橋站以及虹橋機場及多條地鐵線路,國家會展中心也是信步抵達。同時我們也會不斷提高服務水平,為顧客帶來更佳的居住體驗,歡迎您回“嘉”!---前廳部經理 Hennessey Hua
Vincent Z. LIU
King Studio
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 31, 2024
This hotel is good enough to select, u can always find the right mall and restaurant. And easily to arrive train station even by feet 10mins.
Response from Property: 感謝您入住上海虹橋商務區凱悦嘉軒嘉寓酒店 – 一個像家一般温暖的酒店。我們很榮幸您能夠享受您這次的入住,並對於我們的服務以及設施設備做出肯定。您的滿意是我們最大的追求, 歡迎回“嘉”!---賓客服務團隊
Amsterdam Rainy
King Hongqiao View
Stayed in Oct 2024
Business travellers
11 review
4.0/5
Very Good
Posted on Dec 23, 2024
Clean and have good breakfast for European people
Response from Property: 感謝您入住上海虹橋商務區凱悦嘉軒酒店 – 一個像家一般温暖的酒店。我們很榮幸您能夠享受您這次的入住,並對於我們的服務以及設施設備做出肯定。您的滿意是我們最大的追求, 歡迎回“嘉”!---賓客服務團隊
Anli
King Hongqiao View
Stayed in Oct 2024
Business travellers
4 review
4.7/5
Amazing
Posted on Nov 20, 2024
Great place near train station for a short stop
Response from Property: 感謝您入住上海虹橋商務區凱悦嘉軒酒店 – 一個像家一般温暖的酒店。我們很榮幸您能夠享受您這次的入住,並對於我們的服務以及設施設備做出肯定。您的滿意是我們最大的追求, 歡迎回“嘉”!---賓客服務團隊
Wee Eng Siong
King Studio
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 23, 2024
The room is very clean and also location is easy to access to any other location when travel
Response from Property: Thank you for staying at Hyatt House Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back! ---Guest Service Team
usachima
Kaiyue Jiayu Twin Room
Stayed in Jun 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on Jul 30, 2024
I enjoyed staying there! Very convenient and clean room. Thank you!
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Ralf_China
King Studio
Stayed in Sep 2024
Family
15 review
4.0/5
Very Good
Posted on Oct 12, 2024
Good Service, very Close to the trainstation
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Response from Property: 感謝您入住上海虹橋商務區凱悦嘉軒嘉寓酒店 – 一個像家一般温暖的酒店。我們很榮幸您能夠享受您這次的入住,並對於我們的服務以及設施設備做出肯定。您的滿意是我們最大的追求, 歡迎回“嘉”!---賓客服務團隊