Crystal Orange Shanghai Safari Park Hotel Reviews

Nice hotel, but a little out of the way, as the nearest metro station is a good 15 minute taxi ride away, so getting to the hotel from any of the Shanghai airports or stations is a bit of a hassle. There is a shopping mall and wide selection of Chinese and western restaurants all within 800m of the hotel, so you would not have any trouble finding anything you want. The hotel is relatively modern, with very large screen TV's in the rooms, which provide a connected experience, although all the instructions are only in Chinese, which makes it a bit challenging. The bathroom and shower were great, and the toilet even had a heated seat! I used the self service laundry facilities (washing machines and dryers) at the hotel, which were excellent, clean and modern, and the hotel provides the washing detergent. Breakfast mainly catered Chinese food options, but they did offer a selection of fruit juices, toast, jams, croissants and breakfast cereal, which was sufficient for me. Generally the hotel staff were really friendly and helpful, taking the time to translate anything on their phones if required, but my stay was ruined by the woman at in charge of breakfast on my first day - I asked her politely for a knife to spread the butter and jam on my toast, and also for spoon, to eat my cereal with milk, but she abruptly shouted NO at me, and when I tried to explain what I needed and why a second time, she again just shouted NO at me, and gave me a fork then walked off! - This woman either needs to find a new job or receive some intensive training in customer service, as she was unnecessarily extremely rude - It was her behaviour that my stay at this hotel will be remember for, and nothing else - HORRIBLE!

Great hotel, location was a bit inconvenient. It's close to the Wild Animal Park, but not really any other attractions. Subway is about a 15 minute ride from the hotel. Overall, a good experience.

Modern hotel with a room service robot and curtains controlled by a button, lots of great touches for convenience. The TV was pay to use, this didn’t affect us. The reception staff were wonderful, they helped me twice to book taxi’s on their website chat apps to get me where I needed to be and helped me to get WiFi. Well placed location for a short taxi ride to the Wildlife Park which was lovely. Would stay again.

Good 👍

very good！

Very good. I booked it because I was going to attend my sister's wedding. The breakfast was very rich. The staff was also very friendly. The room was very clean and the location was very good. There was also free parking.

The Orange Hotel is still as good as before, with spacious rooms, clear divisions, convenient automation, comfortable bedding and suitable air conditioning. There is a shuttle bus to the Safari Park and Disneyland every day. Please make a reservation at the front desk in advance. It is very close to the wildlife park at three kilometers. There is a shopping mall next to the hotel, which is very convenient for dining, watching movies and supermarkets. The hotel breakfast is also very good with a wide variety of choices.

The light in the bathroom and bedroom are connected together, which is very inconvenient. The hotel service is perfect and responsive! The hotel provides shuttle service, so families traveling with children can go there with their eyes closed! Rich breakfast!

The hotel's facilities are first-class. The rooms are spacious, bright, clean and tidy. The decoration style is simple yet elegant, and every detail shows high quality. The bed is soft and comfortable, allowing us to enjoy high-quality sleep every night. The design of the bathroom is also very user-friendly, with all kinds of toiletries available and of high quality.

Good front desk service, quick check-in; The room is clean and tidy, and highly intelligent; Convenient parking, I didn't have time to scan the door card in the morning, and the front desk ran out to open the gate in person! The breakfast is rich, I love toasted bread and buttered boiled eggs, it's comfortable! I will bring my family to stay here next time😍

Very satisfied, very clean, very good soundproofing, good toiletries, great breakfast buffet, first-class service

Parking is very convenient, the enclosed area is safe to park. The room is smart and spacious, very suitable for business travel. The breakfast is also very clean, but the variety is a little limited...

I chose to stay in this hotel when I came on a business trip. The hotel is the best in the vicinity. It has a superior location and is next to a large shopping mall. I especially want to praise the hotel staff for their excellent service. It is really very good. The front desk responded very promptly when I needed something for personal reasons. They helped me find a solution and were very polite. I was also very satisfied with the breakfast. There were noodles, wontons, and some breads. The dishes were very complete. I will choose to continue to stay in this Orange Crystal Hotel next time I go on a business trip😆😆😆

I came to Ueno and chose Orange Crystal. The room was very comfortable, no odor and very quiet. Although the room area was not very large, the overall layout was very good. It was a very cost-effective hotel among the Orange series hotels I stayed in. The Safari Park is worth a second visit, and this hotel is also worth staying in.