High Mountain Resort Shangri-La Reviews
High Mountain Resort Shangri-La
Nishi Village Napa Lake Web celebrity round lake road pang, Shangri-La, ChinaView Hotel Details
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High Mountain Resort Shangri-La Guest Reviews
4.7/5
Amazing
544 Reviews
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(544)
Positive reviews(519)
Reviews with photos/video(263)
Loved the view(192)
Convenient location(127)
Large rooms(54)
Tasty food(42)
Offers pick-up/drop-offs(37)
Too many mosquitoes(22)
Perfect for kids(20)
Friendly front desk staff(17)
Negative reviews(24)
Guest User
Villa - Sea-View
Stayed in Apr 2024
Couples
1 Reviews
Outstanding
Posted on Apr 23, 2024
很棒的體驗～
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Xiaocai37°
Deluxe Queen Room
Stayed in Apr 2024
Couples
28 Reviews
Outstanding
Posted on Apr 20, 2024
We stayed in a villa room, the scenery was very good, there was diffuse oxygen supply, humidifier and floor heating! It was great! The housekeeper had contacted us the day before. The villa was on the mountain, and there was parking and pick-up throughout the whole process of entering and leaving. There were fruits and good night milk🥛. We didn’t have breakfast, so we can’t comment on it, but the dinner was good. We had a small hot pot set meal on the first day and stir-fried dishes on the second night. The price was a little higher, but the quantity was large. It’s understandable that there are places with scarce supplies! The Tibetan brother was very enthusiastic in service. Although there were not many tourists in the off-season, the hotel’s service was still good!
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Gaoshan Villa as your accommodation during this trip! Providing you with a warm stay experience is our goal. We hope to have the opportunity to provide services for you and your family next time. Gaoshan Villa Shangri-La is located in Napahai Wetland, with mountains behind and the sea by its side. You can enjoy the most beautiful scenery of Napahai. On a good night, you can see the stars in the sky. Welcome to Gaoshan Villa again in different seasons to enjoy a different Napahai. I wish you a happy life!
Guest User
Villa - Sea-View
Stayed in Apr 2024
Family
1 Reviews
Outstanding
Posted on Apr 21, 2024
景色不錯 房間空間很大
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RousongKC
Villa - Sea-View
Stayed in Apr 2024
Solo travellers
8 Reviews
Great
Posted on Apr 18, 2024
房間很大，晚上會有點冷，要注意保暖。因為在山上，水壓有時候不太穩，洗澡可能會覺得有點冷，記得先開暖風氣。
服務很熱情，基本有求必應。
現在草還沒綠，也沒有湖，景色不是太好，有點荒。夏季從陽台望出去應該會很美。
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Xinyun
Villa - Sea-View
Stayed in Apr 2024
Solo travellers
9 Reviews
Outstanding
Posted on Apr 14, 2024
The room and service were great! First of all, the room was very large with a great view. Although there was no lake water now, the grassland felt better. There was a wall-mounted oxygen concentrator in the room. Secondly, the service was very enthusiastic, from airport pick-up to room round-trip transfer, available at any time! The arrival day was my birthday, and they made longevity noodles and gave me a small fruit plate! In short, it was a very pleasant experience!
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Gaoshan Villa as your accommodation during this trip! Providing you with a warm stay experience is our goal. We hope to have the opportunity to provide services for you and your family next time. Gaoshan Villa Shangri-La is located in Napahai Wetland, with mountains behind and the sea by its side. You can enjoy the most beautiful scenery of Napahai. On a good night, you can see the stars in the sky. Welcome to Gaoshan Villa again in different seasons to enjoy a different Napahai. I wish you a happy life!
Guest User
2-bed Room With Sea View
Stayed in Apr 2024
Solo travellers
4 Reviews
Outstanding
Posted on Apr 13, 2024
This is the most stylish and comfortable hotel I have ever stayed in. The scenery is great. Everyone is very friendly. They brought hot milk in the evening and sent us to our room via a shuttle bus.
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6/13
Response from Property: Dear guest, thank you very much for your sincere evaluation of Gaoshan Villa Hotel. It is a great honor to provide services for your trip to Shangri-La and to meet your satisfaction. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Anonymous User
Villa - Sea-View (2 beds)
Stayed in Apr 2024
Friends
10 Reviews
Outstanding
Posted on Apr 13, 2024
Yes, there is also fresh milk available.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your review and recognition! We have always insisted on providing value-for-money services to every guest who stays. We are together and separated again. I hope our friendship transcends time and space and continues to grow with the years. Looking forward to your visit again, I wish you good health and all the best, Tashi Delek!
Guest User
2-bed Room With Sea View
Stayed in Apr 2024
Couples
1 Reviews
Outstanding
Posted on Apr 7, 2024
very good. You can see the Napa Sea in front of the door, and the environment is beautiful. The staff's service is also perfect. The room was clean, tidy and comfortable. I will stay here again when I come to Shangri-La in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing Shangri-La Shangri-la Hotel and leaving us such a valuable review! We are honored to provide you with excellent service and comfortable accommodation. Your satisfaction and recognition are the greatest affirmation and encouragement for our work. We know that the support and trust of every customer is the driving force for our progress. The hotel is strategically located, facing the Napa Sea, with a wide view, allowing you to fully appreciate the natural beauty of Shangri-La. At the same time, we also pay attention to the improvement of supporting facilities and considerate services, and strive to create an unforgettable accommodation experience for you. In the days to come, we will continue to uphold the service concept of "customer first", continuously improve service quality, improve facilities and equipment, and provide more guests with a better and more comfortable accommodation experience. Thank you again for your support and trust! We look forward to your visit again and creating more beautiful memories with you! Sincerely, from all the staff of Alpine Villa Shangri-La Store
Guest User
2-bed Room With Sea View
Stayed in Apr 2024
Couples
5 Reviews
Outstanding
Posted on Apr 14, 2024
Very good. We upgraded the room type for free. We also have breakfast delivery service if you wake up late.
Original TextTranslated by Google
Response from Property: Thank you for your five-star review. A simple review means a lot to us. It is enough to prove that our efforts have been recognized by you. We will also work harder and harder to provide quality services to more customers. Thank you for choosing Shangri-La Shangri-La Store, and we look forward to your visit again.
Guest User
Villa - Sea-View (2 beds)
Stayed in Apr 2024
Friends
2 Reviews
Outstanding
Posted on Apr 3, 2024
The first time I came to Shangri-La, I chose Gaoshan Villa and it was a great experience! ! The scenery is stunning! ! Just take photos in the hotel and it will be a blockbuster! And the staff here are very enthusiastic~~~The manager who contacted us, Hu Yanping, was super attentive. He called the day before check-in to discuss the itinerary and room preferences, helped us turn on the fireplace and floor heating in the room, and also arranged fruits. On the last day, because our flight had to leave at 11pm, they also helped us coordinate a late check-out~~ It’s great, great, I’ll come back in the future.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing Shangri-La Shangri-la Hotel and leaving us such a valuable review! We are honored to provide you with excellent service and comfortable accommodation. Your satisfaction and recognition are the greatest affirmation and encouragement for our work. We know that the support and trust of every customer is the driving force for our progress. The hotel is strategically located, facing the Napa Sea, with a wide view, allowing you to fully appreciate the natural beauty of Shangri-La. At the same time, we also pay attention to the improvement of supporting facilities and considerate services, and strive to create an unforgettable accommodation experience for you. In the days to come, we will continue to uphold the service concept of "customer first", continuously improve service quality, improve facilities and equipment, and provide more guests with a better and more comfortable accommodation experience. Thank you again for your support and trust! We look forward to your visit again and creating more beautiful memories with you! Sincerely, from all the staff of Alpine Villa Shangri-La Store
Guest User
Villa - Sea-View (2 beds)
Stayed in Apr 2024
Family
2 Reviews
Outstanding
Posted on Apr 4, 2024
The hotel is located in the Napa Sea scenic area. The scenery is beautiful and suitable for relaxation. You can see the calves and lambs of the surrounding villagers. The front desk service is excellent. The room was upgraded to a villa room with the best view, and there were fruits and milk. Thanks to the manager for the arrangement. The room facilities are great, the space is independent, and the floor heating is very warm. I will continue to come next time. I recommend it.
Original TextTranslated by Google
6/10
Response from Property: Dear guest:
Thank you very much for choosing Gaoshan Villa Shangri-La and leaving us such a valuable evaluation! We are deeply honored to provide you with high-quality services and comfortable accommodation.
Your satisfaction and recognition are the greatest affirmation and encouragement for our work. We are well aware that the support and trust of every guest are our driving force for progress.
The hotel is in a prime location, facing Napahai, with a wide view, allowing you to fully appreciate the natural beauty of Shangri-La. At the same time, we also pay attention to the improvement of supporting facilities and the thoughtful and considerate service, striving to create an unforgettable accommodation experience for you.
In the days to come, we will continue to uphold the service concept of "customer first", continuously improve service quality, improve facilities and equipment, and provide more guests with a better and more comfortable accommodation experience.
Thank you again for your support and trust! We look forward to your visit again and create more beautiful memories with you!
Sincerely, all the staff of Gaoshan Villa Shangri-La
Anonymous User
Villa - Sea-View
Stayed in Apr 2024
Friends
1 Reviews
Outstanding
Posted on Apr 4, 2024
I went out with my friends and stayed here for two days. There are few tourists in this season, so it is relatively quiet. It is relatively close to Dukezong Ancient Town and Songzanlin Temple.
Facilities: Complete
Hygiene: Clean
Service: Nice, helped to upgrade the room for free
Environment: The lobby bar can see Napahai; there are lambs in the village in the morning🐑
Original TextTranslated by Google
Response from Property: Dear guest:
Thank you very much for choosing Gaoshan Villa Shangri-La and leaving us such a valuable evaluation! We are deeply honored to provide you with high-quality services and comfortable accommodation.
Your satisfaction and recognition are the greatest affirmation and encouragement for our work. We are well aware that the support and trust of every guest are our driving force for progress.
The hotel is in a prime location, facing Napahai, with a wide view, allowing you to fully appreciate the natural beauty of Shangri-La. At the same time, we also pay attention to the improvement of supporting facilities and the thoughtful and considerate service, striving to create an unforgettable accommodation experience for you.
In the days to come, we will continue to uphold the service concept of "customer first", continuously improve service quality, improve facilities and equipment, and provide more guests with a better and more comfortable accommodation experience.
Thank you again for your support and trust! We look forward to your visit again and create more beautiful memories with you!
Sincerely, all the staff of Gaoshan Villa Shangri-La
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Family
5 Reviews
Very Good
Posted on Apr 3, 2024
have a good rest after our Shangrila Meili snow mountain and Dukerzhong 4x4 trip . good shower and wifi
room is clean and comfortable bed . hotel upgrade us better view from balcony with the room size and bed able
to sleep 3 person with my teenager daughter! restaurant is closing down their western selection i think they
don't have any western chef ... breakfast is purely Chinese dish nothing special for me.
location is not convenience if you doesn't have your own transport .
Response from Property: Dear guest: Thank you very much for choosing Shangri-La Shangri-la Hotel and leaving us such a valuable review! We are honored to provide you with excellent service and comfortable accommodation. Your satisfaction and recognition are the greatest affirmation and encouragement for our work. We know that the support and trust of every customer is the driving force for our progress. The hotel is strategically located, facing the Napa Sea, with a wide view, allowing you to fully appreciate the natural beauty of Shangri-La. At the same time, we also pay attention to the improvement of supporting facilities and considerate services, and strive to create an unforgettable accommodation experience for you. In the days to come, we will continue to uphold the service concept of "customer first", continuously improve service quality, improve facilities and equipment, and provide more guests with a better and more comfortable accommodation experience. Thank you again for your support and trust! We look forward to your visit again and creating more beautiful memories with you! Sincerely, from all the staff of Alpine Villa Shangri-La Store
Guest User
Villa - Sea-View
Stayed in Mar 2024
Other
3 Reviews
Outstanding
Posted on Mar 21, 2024
特別好，酒店的人員對我們也很好。
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Guest User
Villa - Sea-View
Stayed in Mar 2024
Other
5 Reviews
Outstanding
Posted on Mar 17, 2024
非常值得推薦，下次來香格里拉還會選擇住這裏！
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