Overseas Chinese Mansion Hotel (Shantou China Travel Service Bufeng Lotus Shop) Reviews

Response from Property: Dear friends, thank you for your comments, if your experience feeling good, please remember to reward us five stars comments next time, it will be the power of our progress. Shantou Overseas Chinese Hotel is our local brand, with a long time and a long story, but our internal training is also constantly updated and improving, keeping with The times. With the history and culture of the hotel, the superior geographical environment, preferential hotel price, and a group of rich experience of old colleagues family, and inject new blood of young employees works together, we will also willing to use warm service and sincere attitude guard travel on our guests friends. We will continue to communicate with excellent colleagues, grow up together, wish you to visit Shantou next time!

Response from Property: Dear guests and friends, thank you for your affirmation. I hope you had a good experience staying at the hotel during this trip to Shantou. When traveling abroad, finding a comfortable resting environment can also bring more beautiful memories to the journey. Service is an important part of the work of Shantou Overseas Chinese Building Hotel. It is such an honor to receive your praise. Children should also be comfortable and happy when staying in the hotel. The hotel front desk, concierge, front desk, guest room, logistics and security, engineering department and other departments complete their jobs in a strict and standardized manner based on the hotel system status and hotel work schedule. In the past three years, the hotel has made its guest care services more detailed and humane. The hotel has effectively taken advantage of its geographical location and introduced and summarized the surrounding attractions, food, and transportation in more detail to provide guests with more specific information. reference and selection. The hotel has dedicated floors with free laundry rooms, dryers, reading rooms, underground parking lots, new energy vehicle charging piles, two-way airport express lines, etc. to serve every hotel guest more quickly and safely. . Shantou Overseas Chinese Building Hotel welcomes brothers and sisters from all over the world and looks forward to serving you better.

Response from Property: Dear guests and friends, thank you for your affirmation. I believe our little family’s trip has been satisfying both in terms of taste buds and vision. When traveling abroad, finding a comfortable resting environment can also bring more beautiful memories to the journey. Service is an important part of the work of Shantou Overseas Chinese Building Hotel. It is such an honor to receive your praise. Children should also be comfortable and happy while staying in the hotel. The hotel front desk, concierge, front desk, guest room, logistics and security, engineering department and other departments complete their jobs in a strict and standardized manner based on the hotel system status and hotel work schedule. In the past three years, the hotel has made its guest care services more detailed and humane. The hotel has effectively taken advantage of its geographical location and introduced and summarized the surrounding attractions, food, and transportation in more detail to provide guests with more specific information. reference and selection. The hotel has dedicated floors with free laundry rooms, dryers, reading rooms, underground parking lots, new energy vehicle charging piles, two-way airport express lines, etc. to serve every hotel guest more quickly and safely. . Shantou Overseas Chinese Building Hotel welcomes brothers and sisters from all over the world and looks forward to serving you better.

Response from Property: Dear friend, thank you for your kind review. Whether traveling with family during holidays, gatherings with friends on weekends, or regular business activities, the large supermarket directly within the hotel compound can satisfy everyone's daily necessities. There is also a direct airport bus to Jieyang for the convenience of hotel guests. Just make a reservation and buy a ticket at the front desk. Shantou Overseas Chinese Building Hotel has a unique geographical location. In addition to being a "conspicuous sign" in the local area, the large open-air parking lot can definitely accommodate the parking of various types of vehicles. It has sufficient light and security monitoring is in place. This year, energy-saving and environmentally friendly electric charging piles have been added. , to meet the needs of new energy vehicles. If you don’t want to park your car in an open-air parking lot, you can also choose the hotel’s underground garage, and all parking spaces are provided free of charge to hotel guests, making your stay convenient and comfortable so that you can better appreciate the beautiful scenery and taste delicious food. . The hotel breakfast is hosted by CTS Teahouse. The hotel will continue to provide feedback and supervision to provide everyone with a comfortable and delicious breakfast. At Shantou Overseas Chinese Building Hotel, we hope to use more comprehensive considerations to provide our friends with more considerate services and feel the enthusiasm of Chaoshan people!

Response from Property: Dear guests, thank you for choosing us again. The temperature rose sharply the day before yesterday. With the arrival of Hui Nantian, the high humidity caused the indoor floor to be relatively damp. The hotel's exhaust system has started the air supply function in advance. The housekeeping department has also sent additional personnel to dehumidify and dry the guest rooms. We are very sorry for the inconvenience caused to you. . The temperature and weather have changed a lot recently. Everyone should pay attention to the weather when going out and prevent colds. Shantou Overseas Chinese Building Hotel is located in the city center. It is close to scenic spots, commercial buildings, hospitals, food streets, and piers. It is very convenient. The hotel's special large bed room is at a favorable price. The room space is small but the facilities and equipment are all available. The location is relatively quiet. It is very suitable for one-person travel and business trips, casual and comfortable. Hygiene issues are one of the tasks that the hotel attaches great importance to. We must pay more attention to it, improve cleanliness and inspections, pay attention to detail hygiene, and create a more hygienic and comfortable stay environment. Thank you for your reminder. Choose what you love, love what you choose, and hope that all friends on the journey can find the beauty they long for!

Response from Property: Dear guests, thank you for your review. We are very sorry that the bathroom issue in the guest room has caused trouble to you. There were stains on the wall of the wash basin. Special cleaning work was carried out in the guest room before the Spring Festival. If it failed to be meticulous, the hotel will definitely reflect on it and continue to improve. The tiles in the shower drain are movable and drain quickly. Thank you for your reminder. The hotel attaches great importance to your valuable suggestions and will pay more attention to the details of facilities and hygiene to bring better experience to our hotel friends. Check-in experience. The large supermarket directly within the hotel compound can meet everyone's daily necessities. There is also a direct airport bus to Jieyang for the convenience of hotel guests. Just make a reservation and buy a ticket at the front desk. Shantou Overseas Chinese Building Hotel has a unique geographical location. In addition to being a "conspicuous sign" in the local area, the large open-air parking lot can definitely accommodate the parking of various types of vehicles. It has sufficient light and security monitoring is in place. This year, energy-saving and environmentally friendly electric charging piles have been added. , to meet the needs of new energy vehicles. If you don’t want to park your car in an open-air parking lot, you can also choose the hotel’s underground garage, and all parking spaces are provided free of charge to hotel guests, making your stay convenient and comfortable so that you can better appreciate the beautiful scenery and taste delicious food. . At Shantou Overseas Chinese Building Hotel, we hope to use more comprehensive considerations to provide our friends with more considerate services, feel the enthusiasm of Chaoshan people, and wish everyone a prosperous future, a prosperous life, and a prosperous career!

Response from Property: Dear guests, we are very sorry for the inconvenience. The hotel has dealt with and followed up on your feedback. The sliding glass door of the bathroom has been equipped with pulleys to reduce resistance and increase lubrication. The quality has been tested and inspected. ,Do not worry. The hotel will then conduct unified debugging of the bathroom doors to reduce unnecessary worries and misunderstandings. Thank you for your reminder. The towel issue is indeed the hotel's fault. After the linen has been professionally cleaned and disinfected, the relevant hotel departments will conduct spot checks and screening of the linen. Not checking the cleanliness of the towels during delivery is a serious mistake on our part, and we sincerely apologize to you. In the new year, the hotel will definitely deal with such problems in a regular manner to reduce the occurrence of such situations. It will also continue to strengthen employee skills training, optimize work processes, and improve work efficiency. I wish us good luck and auspiciousness in the upcoming Year of the Dragon. Zhaomenting. The years are long, the friendship is long-lasting, and I am grateful to have you by my side. May you soar like a dragon and have a prosperous career in the new year; may you live a happy life like a dragon entering the sea. I wish you good luck in the Year of the Dragon!

Response from Property: Thanks for your review, friend. The location is the advantage of the hotel. It is convenient and fast to go anywhere. Now the hotel also has an airport express. You can buy tickets and wait for the bus without leaving the hotel. In the hotel compound, there are not only authentic Chaoshan teahouses, but also A rich and diverse large shopping mall has ample underground parking spaces for guests, and there are also charging piles for new energy trams. The hotel must take it more seriously and make all rooms non-smoking. The hotel will pay more attention to the smell of the rooms and improve the air quality. Thank you for your feedback. The hotel will not only improve hygiene requirements but also continue to train and improve skills to provide the most comfortable and hygienic guest room environment. Thank you for your feedback and suggestions so that we can better improve. I hope that everyone will have the opportunity to visit Shantou Overseas Chinese Building Hotel again, so that the hotel can have more opportunities to better serve everyone.

Response from Property: Thanks for your review, friend. The location is the advantage of the hotel. It is convenient and fast to go anywhere. Now the hotel also has an airport express. You can buy tickets and wait for the bus without leaving the hotel. In the hotel compound, there are not only authentic Chaoshan teahouses, but also A rich and diverse large shopping mall has ample underground parking spaces for guests, and there are also charging piles for new energy trams. Hygiene issues have always been the most important issue for the hotel. The bathroom smell has been solved. The hotel will take it more seriously. Smoking is prohibited in all guest rooms. The hotel will pay more attention to the smell of the rooms and improve the air quality. Thank you for your feedback. The hotel will not only improve hygiene requirements but also continue to train and improve skills to provide the most comfortable and hygienic guest room environment. We hope that everyone will have the opportunity to visit Shantou Overseas Chinese Tower Hotel again, so that the hotel can have more opportunities to better serve everyone.

Response from Property: Dear guests, thank you for your choice and review. There were many guests during the May Day period, so we were unable to give a more comprehensive introduction to the hotel. It was the hotel's negligence and we are very sorry. Shantou Overseas Chinese Building Hotel is an old local brand with 40 years of hotel service experience. The guest rooms were fully upgraded and put into use in 19 years. The rooms have wifi and are easy to connect. Breakfast is hosted by CTS Teahouse, which is usually a self-service Chinese breakfast. There is an underground parking lot in the hotel compound. The parking spaces are sufficient and free for guests. There are also new energy charging piles, airport buses, various lines of public transportation outside the hospital, and shared electric vehicles. , the transportation is convenient, and it is very close to the scenic spots and the Internet celebrity check-in street, which is a great geographical advantage. We regret that we could not serve you better this time. We hope that we can receive you with more enthusiastic and professional service next time. Thank you for your feedback and support!

Response from Property: Dear guests, we are very sorry for causing you a bad stay experience. The hotel would like to express its sincere apologies to you. The hotel has notified the housekeeping department office and relevant responsible colleagues about your feedback on guest room hygiene, and we will take this issue seriously and make improvements. We will also conduct stricter screening and selection of towels and bath towels after cleaning and disinfection in the guest rooms to prevent the occurrence of dirty towels. Service work is the most important issue for the hotel. We have already understood and investigated the relevant situation. Next, we will strictly standardize the front desk service process and improve the requirements, and serve every guest with the most professional knowledge and enthusiastic attitude. The hotel check-out time is 12 noon. For those who need to check out later, the hotel will help guests adjust the check-out time according to the actual situation. We are very sorry for any misunderstanding. As an old local brand, Shantou Overseas Chinese Tower Hotel thanks everyone for choosing and supporting us with their historical impressions and expectations of the hotel. The hotel is also forging ahead in the glorious story and constantly learning and improving amidst new challenges. Thank you for your suggestions. With encouragement, the hotel will continue to improve, learn from each other's strengths, and combine good reviews and suggestions to make the old brand even better!

Response from Property: Thank you for your five-star review, dear friend. Overseas Chinese Building Hotel is our old local brand. It has a long history, but our internal training is constantly updated and improved to keep pace with the times. Relying on the hotel's history and culture, superior geographical environment, preferential hotel prices, a group of old colleagues and family members who stick to their posts and have rich experience, and young employees who inject new blood, we work together to protect the Overseas Chinese Building Hotel. Even better, we are also willing to use warm service and sincere attitude to protect our guests and friends who are traveling on business trips. Thank you for your recognition. We will continue to communicate and grow with our outstanding colleagues. You are welcome to visit us often!