Customer service negative review: After contacting the night shift customer service, the customer service asks the same question again during the day, can't I check the chat history? Can't be handed over?
Room hygiene: I checked in more than 11 o'clock in the evening, I saw garbage when I opened the door, the bed was messy, and I suspected that I went to the wrong room (pictured). . . After looking for customer service, I said that I forgot to clean. Customers do not check the room hygiene before check-in? Let’s not talk about wasting customer time, the shock when entering the door greatly reduced the experience of the whole journey
Soundproofing: beer bottles are heard in the middle of the night, and the sound of talking next door is not soundproofed at all
Others: It’s too cold at night to ask the customer service to bring an extra quilt, but the quilt emits a strong smell of smoke
Original TextTranslation provided by Google