Grand New Century Hotel Shangyu Reviews

OK OK OK

The hotel is located in a busy city, it is convenient to travel, the lobby is magnificent, and the staff service is in place. Although the hotel has a sense of age, the decoration and maintenance are good. There are many options for breakfast. The only drawback is that the elevators in the hotel are less open and the waiting time is longer

The whole family is traveling, and they have a good impression of Kaiyuan hotels. This time, they chose Shangyu Kaiyuan, but the experience this time was really bad. Hygiene: The hotel's facilities are very old, the window glass is dirty, the wallpaper in the bathroom is mottled, the room has a strong musty smell, and the carpet has a faint smell. Service: The little brother who checked in was kind and friendly, but the staff I encountered at other times were quite indifferent. Environment: It is quite convenient to go anywhere by car.

1. At night, there are no signs or lights at the entrance of the underground parking garage, and the guards did not come out to take a look after walking around the entrance of the lobby three times. Make three phone calls and tell you to go to the entrance of the lobby and then show you the way. 2. The musty smell is very strong at the entrance of the room. The screws under the sliding door are not fixed when you go to take a shower, and the whole door is hanging in the air. The risk factor is ten stars. 3. I changed the room, didn't say a word of apology, and didn't want to respond to the toilet flushing problem. 4 Don't even raise your head when you check out, don't tell you that the deposit will be refunded, and don't take the initiative to ask about the parking fee. As a result, two more phone calls were made at the exit. You were angry because you watched people order food, and you ignored me while dragging two children with me in a paper bag. The signboard of Kaiyuan has been ruined at least in this store, and I will not go there again.

This hotel is outrageous. There are four bottles of Baisui Mountain on the table that is very conspicuous when entering the door, and there is a charge for drinking a bottle. Is this the "Mineral Water Assassin"? The problem is that you have to charge and also put some sparkling water, and Baisui Mountain also charges? It's a little uglier to eat. Also the carpet is not clean.

Bearing the brand of Kaiyuan, the standard of room facilities is very different, and the hot and cold water switches in the bathroom are reversed. Is this not accepted during the room decoration? After I turned on the hot water faucet for a long time, cold water came out. After I turned off the hot water faucet, hot water came out when I turned on the cold water faucet. The shower hardware in the bathroom is all too low, which is no different from ordinary budget hotels. After entering the room and discharging the card, only the TV screen is on, and no other lights are on. They are all brainless designs. The pressure is also very low, and the water is quite gentle. My room is on the 7th floor

The sheets of the Interstellar Hotel actually have patches

Can't help but complain The high-definition cable behind the TV is unplugged, and I want to watch TV, etc., but there is no signal There is a charge for small toiletries with labels hair in bathtub I don't know if the disposable slippers are disposable no outlets by the bed

The hotel is very eye-catching, you can see the building from a long distance, the lobby is magnificent, the grade of the five-star hotel is immediate, the lobby attendant greets the guests warmly, the temperature measuring robot placed at the door is very cute, and the epidemic prevention is also done well. , The front desk is very intimate and kind, asking if there are any floor requirements, and actively upgrading the room type, which gives people a pleasant surprise. The room is very large, and it feels very spacious and bright when entering, the bed is also very comfortable, the sound insulation effect is good, and it feels very quiet and hygienic. It is also very nice, the breakfast variety is rich and varied, the products are very good, the environment is comfortable, this is recommended for cracked walls, this is the first choice for staying in the hotel next time in Shangyu.

前台張文帥服務非常好，很貼心，幫我免費升級了房間，還送一份歡迎水果。房間設施齊全，風景也不錯，住的很舒心。服務態度也不錯，主動問了車牌號錄進去免費進出。入住感覺非常棒，以後出差必選。

首先 服務很好 停車找車位的時候 大叔就來跟我指揮了 前台小哥哥挺帥的 給我升級了個行政房 在33樓 樓層相當給力 其次 早飯很好 味道不錯 收盤及時 才品種也不少 五一期間還是很給力的 最後酒店衞生也很好 唯一不足的是 枕頭有點軟

酒店吹風機有點老化，服務是沒得説，星級酒店就是不一樣，老公出差非讓帶個哈密瓜，忘了怎麼吃的問題，找了酒店前台立馬安排服務員到房間幫我們切水果，感謝兩位服務人員（沈利英，王軍芬）熱情周到！👍

酒店地理位置十分便利 停車也方便 設施設備齊全 房間乾淨寬敞 大堂很氣派有機器人 小孩子很喜歡 接待的小張美女服務非常好 人也温柔

酒店設施設備齊全 大堂看起來非常漂亮 不愧是五星級 接待的小張美女服務也很棒 很有耐心 房間給升級送了歡迎水果 體驗感非常滿意👍