No.2235 Xuegang North Road, Longgang District, Shenzhen, Guangdong, 518129, ChinaView Hotel Details
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Novotel Shenzhen Bantian Guest Reviews
4.6/5
Very Good
579 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(579)
Positive reviews(550)
Reviews with photos/video(141)
Friendly front desk staff(94)
Classy environment(68)
Delicious breakfast(67)
Perfect for business trips(46)
Well decorated(16)
Would stay again(13)
Awesome gym(8)
Amazing natural light(5)
Negative reviews(29)
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Excellent
Response from Property: 尊敬的賓客,您好!感謝您入住深圳阪田諾富特酒店。很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!祝生活愉快!
Guest User
Superior Queen Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Came here from Anpu. The breakfast is richer than Anpu. I especially like their noodles. The restaurant staff is warm and thoughtful with a good attitude. The front desk manager Kaka will also ask in advance whether to extend your stay or whether you need to delay check-out. The gym on the third floor is well equipped. The room is also very good. The staff are very polite. I am very satisfied.
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Response from Property: 尊敬的賓客,非常感謝您在入住深圳阪田諾富特酒店之後,花費寶貴的時間給予我們評價,也感謝您對酒店前台同事Kaka以及餐飲同事服務的肯定。我們也衷心地希望能在您下一次入住期間,一如既往為您提供優質的服務,期待您再次下榻深圳阪田諾富特酒店!祝生活愉快!
Anonymous User
Superior Queen Room
Stayed in Sep 2024
Business travellers
1 review
4.8/5
Amazing
Posted on Nov 9, 2024
The hotel is clean, spacious and bright, with convenient facilities and good service. The front desk guest manager Kaka is enthusiastic and efficient, and basically responds to all requests. There is no charge for parking. There are many categories in the breakfast room on the first floor. The receptionist Ah Bin has a good service attitude and took the initiative to help me put away my dinner plate, which is good stay experience
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Response from Property: Dear guests, hello! Thank you for staying at Novotel Shenzhen Bantian. We are happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Have a happy life!
Anonymous User
Superior Queen Room
Stayed in Sep 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Manager Kaka won's service is very good. If there is a room available for early check-in, he will reserve it for me. I can just come and check in and rest. The experience is very good. The breakfast is rich.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at Novotel Shenzhen Bantian. We are glad to bring you a wonderful time. Your praise is a great encouragement to the hotel and also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Lidesimalun
Superior Queen Room
Stayed in Sep 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Oct 13, 2024
We checked in at night. The beautiful manager at the front desk was very capable. I saw her name on her name badge, Kaka. She had a sweet voice and left a good impression. The European-style breakfast buns tasted good, and the noodle soup was also delicious.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to give us your evaluation after staying at Novotel Shenzhen Bantian. Thank you for your affirmation of the service of our colleague Kaka. We sincerely hope to provide you with quality service as always during your next stay. We look forward to your stay at Novotel Shenzhen Bantian again! I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
11 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The room was very clean and comfortable. The hotel's services were very considerate. I checked in very late that day and still received considerate service. Mr. Li Zhuohua and Mr. Li Songlin from the hotel had very good service attitudes. I hope I will have the opportunity to stay here again next time.
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Response from Property: Dear guest, please accept our sincere greetings from Novotel Shenzhen Bantian! Thank you very much for your comments here. Thank you for your support to our hotel and your recognition of our staff's service. Your detailed comments will definitely be of great help to other guests in choosing a hotel. We sincerely look forward to seeing you and your family and friends staying in our hotel again in the near future. Thank you!
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The environment is pretty good, the room is comfortable and clean, the bathroom is separated into wet and dry areas, Rory at the hotel front desk is very enthusiastic and the service is thoughtful, and the breakfast in the restaurant is delicious and has a wide variety.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Novotel Shenzhen Bantian and thank you for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. Thank you very much and hope to see you again at Novotel Shenzhen Bantian soon! Thank you!
Guest User
Superior Queen Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
KAKA Thank you for your arrangement! We slept very peacefully last night!
When we stepped into your hotel, we felt warm in our hearts and looked forward to having a happy birthday holiday when we saw your friendly smile and birthday wishes! Thank you very much for your warm welcome and surprise upgrade of the room!
When entering the room, the first feeling was spaciousness!
We checked in in the room as soon as possible and shared my joy and happy holiday with friends!
At the same time, I will never forget the friendly smiles and enthusiastic help of the staff of your hotel, which made me feel at home.
Another thing worth mentioning is this morning's breakfast! Very rich and delicious!
Because your hotel has your professional and polite staff, such luxurious equipment, and such a delicious restaurant, we will definitely stay in your hotel again and try your hotel's food! There are many shops to visit in Tianan Cloud Valley nearby. I will continue to choose this hotel next time I come back. Five stars
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6/9
Response from Property: Dear guests, hello! Thank you for choosing Novotel Shenzhen Bantian and thank you for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to bring you a comfortable and high-quality stay experience. Thank you very much and hope to see you again at Novotel Shenzhen Bantian soon! Thank you!
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Novotel Shenzhen Sakata is a new hotel. I went to experience it. It was really good. I met the guest service manager Kaka at the front desk. The service attitude of the little girl was very good, which was great~ There is also the hotel's buffet breakfast, which has a wide range of local varieties. There are many, including soy milk, coffee, pasta, in short
Very good ~
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Novotel Shenzhen Sakata, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to be able to bring you a comfortable and high-quality stay experience. Thank you very much and hope to see you again at Novotel Shenzhen Sakata soon! Thanks!
Guest User
Superior Queen Room
Stayed in Jun 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The hotel is very cost-effective, the rooms are clean and tidy, and the guest relations manager Kaka Won's service is also very warm and friendly. The hotel has high floors and good lighting. Overall, this stay is great. It’s worth coming back next time. Like kaka
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Novotel Shenzhen Sakata, and thank you very much for your support and affirmation of the hotel. Your recognition and encouragement are the greatest motivation for our progress. It is our greatest honor to be able to bring you a comfortable and high-quality stay experience. Thank you very much and hope to see you again at Novotel Shenzhen Sakata soon! Thanks!
Guest User
Superior Queen Room
Stayed in Jun 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Stay in a standard king bed room
Being able to enjoy the entire service of the hotel is really worth it. The hotel is very cost-effective, the rooms are clean and tidy, and the guest manager Kaka Won's service is also very warm and friendly. The hotel has high floors and good lighting. Overall, this stay was great.
The breakfast tastes quite delicious, and it is served very quickly. It is not as good as the authentic morning tea.
The restaurant's cooking is poor, the noodle soup is delicious, even a little better than the previous one. The service level is really poor.
Five-star level, still a very good experience
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6/8
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a lot of happiness to all the staff of Novotel Shenzhen Sakata! “The hotel inherits the excellent management culture and service concept of ACCOR International Hotel Group. We hope that with our bright smile, considerate service and relaxed environment, we can welcome you to stay again. Thank you again for your five-point praise!
Guest User
Superior Queen Room
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Novotel Shenzhen Bantian is located in the core business district of Gangtou, Bantian Street, Shenzhen, 200 meters from Huawei's headquarters, across the road from Tian'an Yungu Road, 9 kilometers from Shenzhen North Railway Station, and 30 kilometers from Shenzhen Bao'an International Airport. The breakfast is also rich and delicious.
The hotel staff are very warm, gentle and kind! I am very grateful to Kaka, the guest relations manager in the front office, for being so heartwarming. I am also very grateful to Kaka for helping me mail the items left at the hotel. There is also the uncle who greeted me at the door of the hotel very late. Your enthusiasm and friendliness made me feel more fond of the hotel. I will stay here again next time I come to Shenzhen.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the staff of Novotel Shenzhen Sakata Hotel. "The hotel inherits the excellent management culture and service concept of ACCOR International Hotel Group. I hope we can use our brilliant Smile, considerate service, and relaxed environment will welcome you to stay again. Thank you again for your five-point praise!
Javen_J
Superior Queen Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The king-size bed room I booked was not available on the night of check-in, so the hotel upgraded me to a suite. The next day, I stayed in a king-size bed room. In order not to trouble me to change rooms, the hotel continued to upgrade me to a suite. It was really nice. The housekeeper Xiao Li was also very considerate and well-received. The room was very clean and the electrical appliances were all new.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您在入住深圳阪田諾富特酒店之後,花費寶貴的時間給予我們評價,也向您對酒店的支持和肯定表達我們由衷的感謝。我們也衷心地希望能在您下一次入住期間,一如既往為您提供優質的服務,期待您再次下榻深圳阪田諾富特酒店!祝生活愉快!
Guest User
Superior Queen Room
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I have to give this hotel a thumbs up! The decoration is exquisite, the room is clean and tidy, and the service of Rory at the front desk is impeccable. When we checked in, she took the initiative to pour hot tea for us, which made me feel very warm. I will choose this place next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住深圳阪田諾富特酒店。謝謝您對前台同事Rory工作的認可。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!祝生活愉快!
Anonymous User
Superior Queen Room
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 23, 2024
LILI at the front desk was very friendly and helpful. I had a lot of luggage and took the initiative to help me carry it. The hotel is very convenient to Huawei. The room is also equipped with a desk. The WiFi is pretty good and stable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住深圳阪田諾富特酒店。謝謝您對前台員工Lili工作的認可。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!祝生活愉快!