Xin Fa Theme Hotel

Xin Fa Theme Hotel Reviews

Xin Fa Theme Hotel

Hisense Building, 426 Minsheng Road, Gongming Street, Guangming District, Shenzhen, Guangdong, ChinaView Hotel Details
Xin Fa Theme Hotel
Xin Fa Theme HotelXin Fa Theme HotelXin Fa Theme Hotel
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Xin Fa Theme Hotel Guest Reviews

3.8/5
1171 review
Verified reviews
Location3.7
Amenities3.8
Service3.9
Cleanliness3.9
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All reviews(1171)
Positive reviews(1082)
Reviews with photos/video(140)
Great value for money(34)
Friendly front desk staff(27)
Classy environment(21)
Delicious breakfast(17)
Average sound insulation(13)
Stayed multiple times(6)
Perfect for business trips(5)
Close to metro(2)
Negative reviews(89)
Foedyx
Boutique Single Room
Stayed in Aug 2024
Business travellers
7 review
2.0/5
Posted on Sep 26, 2024
The people were nice, but the breakfast was gone in a second, the plates were dirty, the staircase to the hotel was filled with cigarette butts, there was a cigarette butt in my room actually when I arrived. There seemed to be some mold in the room. The window leads to the corridor not fresh air and I was afraid to use the ventilation. Overall too expensive for the quality. I felt like a prisoner and wanted to escape. The area is nice though.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Standard Room (Special promotion, no window)
Stayed in May 2024
Solo travellers
2 review
3.0/5
Posted on Jun 19, 2024
I was walking up n down and could not locate till I boarded a transport. Its just a minute walk away. It's my fault coz I thought the lobby should be at ground floor. There's a smell in the room. Bathroom though clean, it's mouldy at the corners. There are many eateries and restaurants within walking distance and the food are delicious.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Room (Special promotion, no window)
Stayed in Oct 2024
Couples
10 review
3.0/5
Posted on Nov 14, 2024
The bedroom was good, light breakfast
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Room (Special promotion, no window)
Stayed in Feb 2025
Travel with friends
2 review
1.0/5
Posted on Apr 2, 2025
The room was very dirty and messy!! Even a small hotel in the 30s or 40s couldn't compare to it. There were curly hairs on the table! The front desk was also very unprofessional. When I asked which direction the room was, they just pointed and didn't answer. The sewer smelled so bad that I couldn't sleep all night. I doubt the bathroom floor had been cleaned!! The sound insulation was poor. The most outrageous hotel I have ever stayed in
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Boutique Double Room (Without window)
Stayed in Feb 2025
Travel with friends
13 review
2.6/5
Posted on Mar 14, 2025
There was no breakfast around 7:40. When asked, it seemed like they owed millions#,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Family
27 review
5.0/5
Outstanding
Posted on Mar 7, 2025
It looks very interesting. It's a very good store. The environment is good. The bathroom partition curtain is also very good. The service is good. Customers also say that it is very good. The facilities and the bar are also very good. Haha
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Room (Special promotion, no window)
Stayed in Jan 2025
Solo travellers
1 review
4.7/5
Amazing
Posted on Mar 3, 2025
Very good, Facilities: basically complete Sanitation: OK Environment: still good Service: The lady at the front desk is very nice and considerate
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Single Room
Stayed in Jan 2025
Solo travellers
1 review
1.0/5
Posted on Mar 2, 2025
I don't know what it's like. It's worse than a B&B. It's different from the pictures introduced before. It's deceptive! The room was so small that you couldn't even open your suitcase on the floor. The toilet and bathroom had stains on the floor that hadn't been cleaned for years! Found hair on the pillowcase!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Boutique Single Room
Stayed in Jan 2025
Other
106 review
4.5/5
Great
Posted on Mar 6, 2025
The room is clean and tidy, the decoration style is elegant, the view outside the window is pleasant, and the hotel also provides thoughtful and personalized services, which makes people feel warm. The stay is very comfortable and the environment is also good. I personally like it very much, and the service is also very considerate
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Room (Special promotion, no window)
Stayed in Jan 2025
Solo travellers
65 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The price/performance ratio is very high, there are many delicious foods around, the environment is elegant, it is worth staying next time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Premier Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The hotel's service is like a spring breeze, making people feel comfortable, and every smile is so sincere. I had a very pleasant time in this hotel. The design style of the hotel is very unique, and the room is full of a warm atmosphere. The staff are also very enthusiastic and made me feel at home. . . . . . (^.^)(´∀`)
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Room (Special promotion, no window)
Stayed in Oct 2024
Other
2 review
1.0/5
Posted on Nov 25, 2024
The pictures in the room and on the platform are not the same. The pictures are for reference only. The room is so dirty. The dirtiest room I have ever stayed in.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Room (Special promotion, no window)
Stayed in Oct 2024
Business travellers
57 review
4.0/5
Very Good
Posted on Dec 11, 2024
Facilities: All that is needed is available. Hygiene: The hotel is a bit old, but the hygiene is OK, suitable for a short break when passing by alone. Environment: Although it is a bit old, the location is OK. Service: The price is cheap, and there is breakfast. Although I didn't get to eat it because I got up late, I still have to praise it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Zouyuhao
Boutique Double Room (Without window)
Stayed in Oct 2024
Other
2 review
3.7/5
Posted on Nov 20, 2024
The environment is not bad. There is always no hot water in the toilet for showering, which is what I am not satisfied with. The water temperature is constant in the morning and evening, and it is very cold to shower. The toilet door is rusted and falling off. It needs to be checked. The overall environment is good and the bed is very big. Service: The front desk service is OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Premier Queen Room
Stayed in Oct 2024
Other
21 review
3.0/5
Posted on Nov 9, 2024
The hygiene is not good, the toilet is smelly, there is no hot water, it is not very hot, the sofa is dirty, there is a vegetable market below, it is noisy in the morning, some lights are broken, the TV cannot be watched, it is just a decoration, the transportation is inconvenient, it is about one kilometer away from the subway station, I will not consider this kind of hotel next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!