Shenzhenair International Hotel Reviews

Response from Property: Dear Customer,We are thrilled to hear that you were highly satisfied with your recent stay at our hotel, especially with frontdesk staff at 27/F! We take pride in providing a welcoming and enjoyable experience for all of our guests, and it is wonderful to know that we were able to meet your expectations. We look forward to welcoming you back again soon! Warm regards,Shenzhenair International Hotel

Response from Property: Dear customer, It is our great honor to hear that you have a wonderful stay in Shenzhenair International Hotel. Your satisfaction is our greatest motivation. We are pleased to know that your experience was well worth to cost. Thank you for your recognition of Junjie Xu, Rongle Deng and Huan Ling's service attitude. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel

Response from Property: Dear customer, Thank you very much for your affirmation, we are very honored to be your kids had a happy time in hotel! Your satisfaction is our greatest motivation. We are pleased to know that the quality of staff service received your praise. We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day! Shenzhenair International Hotel

Response from Property: Dear customer, thank you for choosing Shenzhenair International Hotel~ As you said, hotel located in city's central, near the MTR and good facilities.We're thrilled you enjoyed your stay with us! Your feedback means the world to us, and we're glad our servicesmet your expectations. Looking forward to welcoming you back soon!Best wishes,Shenzhenair International Hotel

Response from Property: Dear customer, thank you for choosing Shenzhenair International Hotel~ Appreciate your kind remarks about our hotel. It's always a pleasure to receive such positive feedback.Hotel'location is superior, which is surrounded by malls, subway stations, convention center, and parks. We strive toprovide the best experience for all our guests, and your satisfaction is our top priority.Best wishes,Shenzhenair International Hotel

Response from Property: Dear Customer,Thank you very much for choosing to stay at Shenzhen Shenzhen Airlines International Hotel. We deeply apologize for not providing you with a satisfactory stay experience during this stay. We greatly appreciate you taking the time to leave your valuable comment. Regarding the issue of smoke smell in the room that you mentioned, the hotel management team attaches great importance to it and has immediately notified the relevant departments to further improve the hygiene quality and inspection of the room, strengthen air purification and circulation, and ensure a comfortable and hygienic environment for all guests. Looking forward to your next stay experience and giving us the opportunity to provide you with better service. Best regards,Shenzhenair International Hotel

Response from Property: Subject: Response to Guest FeedbackDear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you were impressed by our staff and found the furniture in the rooms to be of good quality and design.We apologize for the issue with the cigarette smell in some of the rooms. We take our non-smoking policy very seriously and will investigate this matter further to ensure that all rooms are properly maintained as non-smoking. Regarding the distance to the metro, it takes about 10 minutes to metro station，we understand that this may be a concern for some guests. We are constantly looking for ways to improve our guests' experience and will consider providing more transportation options or information to make it easier for guests to access the metro and other attractions.Once again, thank you for your feedback. We look forward to welcoming you back in the future and providing you with an even better stay.Best regards,Shenzhenair International Hotel

Response from Property: Dear valued guest, thank you for your kind words about our hotel! We are delighted to hear that you enjoyed the comfortable room with its large bathtub and that our swimming pool was a hit with the children. We take pride in providing a welcoming and enjoyable experience for all of our guests, and it is wonderful to know that we were able to meet your expectations.We look forward to welcoming you back again soon!Shenzhenair International Hotel~

Response from Property: Dear Guest, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found the hotel clean, well-equipped, and comfortable. It's wonderful to know that our team, especially Qingqing, was able to assist you with your luggage and provide friendly service. We truly appreciate your kind words about our staff! We hope to welcome you back to our hotel soon.Best wishes, Shenzhenair International Hotel

Response from Property: Dear customer, we are honored to receive your feedback! Thank you for your support and recognition of the hotel. Everything we do is to make every guest's stay a wonderful experience. We wish you all the best in Shenzhen and hope that Shenzhenair International Hotel can become your home in Shenzhen and continue to create warm and comfortable intimate experiences for you in the future. Thank you for your recognition of Daisy's service. We look forward to seeing you again! We wish you a happy and joyful day! Best wishes,Shenzhenair International Hotel Shenzhen

Response from Property: Dear guest：Thank you for your review of our hotel! We are glad that you are satisfied with our accommodation and facilities. Keeping the hotel clean is one of our top priorities and we will continue to work hard to ensure that every guest enjoys a clean and comfortable stay.Our rooms are designed to be spacious and comfortable to accommodate multiple guests. At the same time, our swimming pool and gym facilities are also highly acclaimed, and we constantly update our facilities and provide professional services to ensure guests have a pleasant fitness experience.The hotel is surrounded by a shopping plaza offering a wide variety of dining options, so guests can enjoy the food. We will continue to strive to provide our guests with convenient surroundings and comfortable accommodations.Thank you for choosing our hotel and look forward to your next visit!Shenzhenair International Hotel~

Response from Property: Dear customer,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us and found our hotel clean and pleasant. It's great to know that you loved our breakfast offerings, and we strive to provide a variety of delicious options to cater to our guests' tastes.We sincerely apologize for the inconvenience you experienced with the Meituan delivery box. We understand how frustrating it can be when deliveries do not go as planned. We appreciate your suggestion and we will certainly consider this for future improvements to enhance our guests' experience.We look forward to welcoming you again in the near future and continue to provide you with more commendable service and experience. We wish you a happy life and a good mood every day!Best wish, Shenzhen Air International Hotel

Response from Property: Dear valued Mikanjerry.Thank you for enjoying our breakfast and we look forward to seeing you again. Wish you a happy life！Shenzhenair International Hotel~

Response from Property: Dear customer, thank you for your enthusiastic comments about our hotel and staff! We are glad that you enjoyed excellent service and a comfortable stay during your stay. David and our team are committed to ensuring that every guest feels at home with care and attentive service. Your compliments will be the best encouragement for our hard-working. If you have any other needs or further suggestions for our service, please feel free to contact us. Thank you again for your recommendation and look forward to serving you again! Shenzhenair International Hotel