Hampton by Hilton Shenzhen North Station

Hampton by Hilton Shenzhen North Station Reviews

Hampton by Hilton Shenzhen North Station

Tower C, Building 1, Phase 3 Commercial Building, Xinghe Chuanqi Garden, Longtang Community, Minzhi Subdistrict, Longhua District, Shenzhen, Guangdong, ChinaView hotel details
Hampton by Hilton Shenzhen North Station
Hampton by Hilton Shenzhen North StationHampton by Hilton Shenzhen North StationHampton by Hilton Shenzhen North Station
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Guest Reviews of Hampton by Hilton Shenzhen North Station

9.5/10
Outstanding
3494 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(3494)
Positive reviews(3451)
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Friendly front desk staff(691)
Delicious breakfast(675)
Classy environment(410)
Perfect for business trips(105)
Would stay again(101)
Awesome gym(39)
Delicious buffet(37)
Close to train station(33)
Negative reviews(43)
Guest User
King Superior Room
Stayed in Jan 2026
Other
6 review
10/10
Outstanding
Posted on Feb 25, 2026
The front desk service was very warm and attentive, and all my needs during my stay were met. The room was clean and hygienic, with meticulous cleaning. The room size was ample, and the mattress was very comfortable. The bathroom had a separate wet and dry area. The breakfast was delicious, with very fresh fruit and great taste. I also loved the small gift I received upon checkout.
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Response from Property: 尊敬的賓客,感謝您對深圳北站希爾頓歡朋酒店的滿分好評!能為您提供寬敞舒適的客房、乾淨整潔的環境,以及包含免費飲品的貼心服務,是我們最大的榮幸。我們將繼續秉持希爾頓歡朋 “友善、可靠、關懷” 的理念,為您的每一次出行保駕護航。祝您在新的一年裡馬到成功,萬事順遂,期待您再次光臨!
Guest User
King Superior Room
Stayed in Jan 2026
Family
1 review
10/10
Outstanding
Posted on Feb 23, 2026
This hotel is always a safe bet. The hygiene is meticulous, with a wet and dry separation in the bathroom, excellent water pressure, and hot water that comes on instantly. The facilities are well-equipped and relatively new, the Wi-Fi is smooth, and the service is attentive without being overbearing. It's suitable for business trips, family vacations, or traveling with kids. The front desk staff, especially Ms. Bei Ke, was very enthusiastic and processed check-in quickly. At check-out, she thoughtfully offered water and gave a toy to my child. The hotel's breakfast offers a rich mix of Chinese and Western options, and the taste is quite good.
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Response from Property: wow!!!灰灰灰常感謝您對歡小朋大力的誇讚,歡小朋會繼續努力滴,給您超乎想象的體驗,最重要是您要常來看看我喲,我在深圳北站希爾頓歡朋酒店等您哦------開心的歡小朋
Guest User
King Superior Room
Stayed in Dec 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jan 19, 2026
Very satisfied with the hotel service. Alan was professional and attentive, and the room he arranged was exactly what I wanted. It's also quite convenient to get to the North Station. A satisfying trip overall.
Original textTranslated by Google
Response from Property: 親愛的朋友你好!感謝你選擇了深圳北站希爾頓歡朋酒店並給予我們肯定!我們的每一位員工自始至終都秉承着用心照顧每一位客人的理念,盡心服務以求讓每一位客人都能有一個完美不留遺憾的深圳之行。期待我們的再次相遇! ------ 感激的歡小朋
Guest User
King Superior Room
Stayed in Nov 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 25, 2025
The hotel's location is excellent, only about 4 kilometers from the North Station, a 10-minute taxi ride away. When I checked in, Xiaoqing at the front desk provided wonderful service. She called me in advance to ask about my room preferences and arranged the room for me ahead of time. The room facilities are very new and the room itself is spacious. In the evening, I happened to try the hotel's seafood buffet, which was delicious and lively, with fresh seafood. The lobby had a lovely Christmas atmosphere. The breakfast had a wide variety, and the fruit was very fresh. The hotel's fried dough sticks (youtiao) and soy milk were particularly tasty. During check-out, they proactively helped me with the invoice. It was a great experience overall, and I'll definitely stay here again.
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Response from Property: Dear Guest, thank you for choosing to stay at Hilton Garden Inn Shenzhen North Railway Station and for leaving your valuable review! We are truly delighted to see your positive feedback on our service, facilities, and dining experience. The details you mentioned, such as the "warm and welcoming front desk staff," the comfortable rooms, the "abundant breakfast selection," the "fresh and delicious seafood buffet," and the "fresh fruit," reflect our consistent service standards and pursuit of quality. Ensuring your comfort and enjoyment during your stay is our greatest satisfaction. Your satisfaction is our driving force, and we look forward to providing you with excellent service again in the future. We wish you a pleasant stay and hope you will visit us again soon!
Guest User
King Superior Room
Stayed in Nov 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Dec 18, 2025
Great hotel! They already had their Christmas decorations up. Jiajia and Alan at the front desk were polite and enthusiastic. It's not far from the North Station, which makes getting around easy. A very satisfying stay.
Original textTranslated by Google
Response from Property: 感謝小主您的入住體驗及對歡小朋們的評價,相信我們的服務也讓小主您確實感受到了滿意。希爾頓歡朋酒店綻放在深圳北站這裏就是為了給更多的朋友提供方便,讓您走到哪衹要有希爾頓歡朋就有家,就能感受到温暖,“與君初相識,猶如故人歸”。希爾頓歡朋推崇的是知己之道,如知己一般坦誠相待,互幫互助,無論是對待夥伴還是朋友,都是一樣的熱情樸實!用心服務每一位顧客,我們會不斷努力,不斷提升我們的服務,再次感謝親的推薦,我們努力把我們的服務做到最好。期待您的下次入住,更期待您下次的五分點評喲---------追求卓越的歡小朋
Anonymous User
King Superior Room
Stayed in Nov 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 7, 2025
The room was spotless, clearly a lot of care went into it. Xiao Chen provided excellent service, and I look forward to coming back again.
Original textTranslated by Google
Response from Property: 親愛的賓客,感謝您選擇北站希爾頓歡朋酒店!✨特別高興得知您對我們服務的認可我們始終相信,好的住宿體驗就該是專業服務與温暖驚喜的結合期待很快能再次為您奉上'歡朋式'的貼心款待!您的滿意,就是我們每天努力的小目標~🌟祝旅途愉快!
Guest User
Premium King Bed Room Plus
Stayed in Nov 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Dec 3, 2025
The hotel was great. The room environment was nice, clean, and comfortable, and the breakfast was good. Eric provided excellent service and arranged a very satisfactory room. Thumbs up!
Original textTranslated by Google
Response from Property: 親愛的客人,感謝您對酒店服務、設施、衞生、環境等各方面的認可與支持~能收到您“超棒”的評價,我們倍感榮幸🥰特別感謝您對員工eric的肯定,我們會把這份認可傳遞給小夥伴們,激勵大家持續以熱情與專業服務好每一位住客~期待未來能再次為您打造舒適安心的入住體驗,若有需要,隨時歡迎回到這裏呀~期待您的歡小朋
Guest User
2 Twin Beds Superior Room
Stayed in Oct 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Nov 16, 2025
The room was spacious and bright. There are many shops nearby, as well as a large shopping mall. It's also conveniently located near Metro Line 4, making transportation easy. The staff were very friendly. Breakfast was rich and varied, and the dining environment was elegantly decorated.
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Response from Property: 尊敬的賓客,感謝您對酒店環境、服務以及早餐的讚賞,我們將繼續加強這些方面的優勢,同時,也會探索更多周邊的旅遊資源,為您的出行提供更多便捷與樂趣。我們深知,每一次的滿意體驗都將成為您回憶中寶貴的財富,我們會不懈努力,讓這份温暖與舒適成為您在深圳北站希爾頓歡朋酒店的永恆記憶。
Guest User
2 Twin Beds Superior Room
Stayed in Oct 2025
Business traveler
4 review
10/10
Outstanding
Posted on Nov 9, 2025
Cindy provided excellent service, and the hotel overall is great. The front desk staff was fantastic, always accommodating every request. They even helped store frozen items and allowed a late checkout. The breakfast buffet was superb. I'll definitely stay here again.
Original textTranslated by Google
Response from Property: 感謝您對酒店的‌五星好評‌~Cindy服務周到,能給您帶來好心情,我們超開心🥳 酒店環境、早餐豐富度這些細節,您都給了滿分認可,這對我們是莫大的鼓勵👍希望下次您再來時,我們能繼續給您“超棒”的體驗感~期待與您再次相遇~
Anonymous User
Deluxe Queen Room
Stayed in Aug 2025
Business traveler
23 review
8.0/10
Very good
Posted on Oct 15, 2025
It's decent, and I frequent this place. The overall environment is quite good, and the breakfast is also nice. It's generally quiet. All in all, Hilton is a good choice and has always been our go-to.
Original textTranslated by Google
Response from Property: 尊敬的客人:您好!感謝您選擇我們的酒店並抽出寶貴的時間進行點評。您的滿意度是我們服務的最高追求,對此次能夠獲得您的四分評價,我們深感榮幸,同時也對未達滿分之處深感遺憾,將努力改進,為您提供更優質的服務。
Guest User
2 Twin Beds Superior Room
Stayed in Aug 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 24, 2025
The room was very clean and comfortable, and the bathroom was also spotless and seemed quite new. I stayed here to escape the typhoon, and even though it was next to the laundry room, it wasn't noisy at all. The laundry facilities were also comprehensive. The soundproofing of the windows was excellent; I could sleep peacefully even with very strong winds outside. It's very modern, and the front desk uses AI, though you can switch to a human agent anytime, and the service was excellent. In short, I'd definitely stay here again if I need to.
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Response from Property: 尊敬的賓客,您好呀~看到您這次住店體驗超棒,心裏暖乎乎的🥰您提到的‌房間清潔度、衞生間新度、洗衣房設備齊全度‌這些細節,是我們一直堅持的“基礎服務”~這次颱風天還能睡得安心,多虧了玻璃隔音效果拉滿,以後遇到特殊天氣,咱們也能給您穩穩的“避風港”感~您説“下次還會來”,是對我們最大的認可呀!期待您下次再來,繼續解鎖更多舒適體驗🥳
尔夫
Deluxe Queen Room
Stayed in Feb 2026
Business traveler
17 review
7.5/10
Posted on Mar 12, 2026
hotel is nice, spacious rooms, friendly staff, not all speak english, but use the translator app, close to the metro station, 12 mins to walk. no bar in the hotel, nore around it in walking distance. many restaurants in walking distance. I will be back, once back in china.
Response from Property: Thanks a million for your lovely review! So glad you loved our spacious rooms and friendly team 😊We totally get the language thing—our staff are pros at using translation apps to help, so no worries there! And awesome to hear you found our spot handy: 12 mins to the metro, plus tons of great restaurants nearby。Can’t wait to have you back when you’re in China again!------Happy Little Hampton
cal1201
King Superior Room
Stayed in Aug 2025
Business traveler
58 review
10/10
Outstanding
Posted on Sep 2, 2025
The room was clean and well-maintained. The location is excellent, making it very convenient for getting around. The breakfast offered a great variety of options. Cindy at the front desk provided incredibly attentive and thoughtful service! She was truly wonderful!
Original textTranslated by Google
Response from Property: 親愛的客人:感謝您細緻的好評!衞生、交通和早餐能讓您滿意,我們特別開心~Cindy看到您的誇獎一定笑容更甜啦!(^▽^) 歡小朋會繼續努力,期待下次為您帶來更多驚喜!
Guest User
Deluxe Queen Room
Stayed in Jul 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 1, 2025
The front desk staff provided excellent service, arranging a high-floor room for us with a fantastic view. The hotel's environment was beautiful, our room was very quiet, and the welcome fruit was fresh and delicious. The breakfast selection was diverse and plentiful. Overall, we had a superb experience. A truly wonderful hotel!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your 5-star review of Hilton Garden Inn Shenzhen North Railway Station! We are so happy that the high-floor room arranged for you had a fantastic view and brought you a wonderful experience! 🥳 Your high praise for the hotel environment, the quietness of the room, the freshness of the welcome fruit, and the abundance of the breakfast is a huge encouragement for us! 👍 We hope to provide you with an even better experience next time you visit. We look forward to seeing you again!
Epyon
2 Twin Beds Superior Deluxe Room
Stayed in Jan 2026
Family
30 review
9.0/10
Great
Posted on Feb 23, 2026
I stayed at this hotel when I took the high-speed train from Shenzhen North Station to Hong Kong. It's not far from the train station, about a 10-minute taxi ride. The service was warm and welcoming, and the breakfast was excellent with a wide variety of choices. They also have free underground parking, which is a plus. The only downside is that the subway runs very close to the hotel, so if you're sensitive to noise, it might be a bit bothersome. However, the subway stops running after 11 PM, so it's quiet then. Other than that, everything else was great!
Original textTranslated by Google
Response from Property: 叮咚~能夠陪你度過一段愉悦的差旅時光,我們感到非常的榮幸和高興 您的滿意是我們前進的動力。我們會針對您的反饋進一步優化,確保每一位賓客都能感受到家的温馨。深圳北站希爾頓歡朋酒店,不僅是您旅途中的休憩之地,更是心靈的港灣。期待不久的將來,再次迎接您的光臨,讓我們的服務為您的旅程增添更多美好。 ——始終如一的歡小朋期待您的歸來