Crystal Love Theme Hotel (Shenzhen Shangmeilin Metro Station Store) Guest Reviews
4.3/5
Very Good
341 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All Reviews(341)
Positive reviews(320)
Reviews with photos/video(136)
Convenient location(21)
Easy to get around(19)
Friendly front desk staff(19)
Many dining options(12)
Comfortable bed(9)
Close to metro(8)
Strange smell in room(7)
Stayed multiple times(1)
Negative reviews(21)
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on Apr 4, 2024
房間乾淨,服務也好
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Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travellers
7 Reviews
4.0
/5
Very Good
Posted on Apr 25, 2024
酒店有點老
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Guest User
Boutique Single Room
Stayed in Mar 2024
Solo travellers
1 Reviews
2.0
/5
Posted on Apr 21, 2024
I checked under the bed and it was nasty. There was a cockroach on my bed. I couldn't sleep and checked out I early. I rebooked a hotel with the same price and I realised how old their amenities are.
The room is small but well-equipped with considerate service
Original TextTranslated by Google
Response from Property: Hello distinguished guests! Thank you very much for choosing us. Your satisfaction is the best recognition and encouragement for us. We sincerely look forward to your visit again!
Guest User
Boutique Single Room
Stayed in Feb 2024
Solo travellers
2 Reviews
3.7
/5
Posted on Feb 16, 2024
The room is relatively small and the sound of water running upstairs can be heard
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your stay experience. We regret that it did not meet your expectations. Please accept our sincere apologies. If you have any questions about your room next time, please feel free to contact the front desk and we will do our best to arrange a suitable room for you. welcome next time!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Other
1 Reviews
5.0
/5
Outstanding
Posted on Feb 13, 2024
Very good👌!
Original TextTranslated by Google
Response from Property: Hello distinguished guests! Thank you very much for choosing us. Your satisfaction is the best recognition and encouragement for us. We sincerely look forward to your visit again!
Guest User
Boutique Single Room
Stayed in Feb 2024
Solo travellers
16 Reviews
5.0
/5
Outstanding
Posted on Feb 16, 2024
I came to Shenzhen during the Spring Festival and decided to stay in this hotel when I saw that the price was relatively cheap. The single room was very cost-effective. It was a great experience to stay in this hotel when I went out by myself. It was very hygienic.
Original TextTranslated by Google
Response from Property: Distinguished guest, thank you for your stay. We will continue to maintain good service and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again.
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Solo travellers
2 Reviews
3.0
/5
Posted on Feb 25, 2024
Hygiene: Very poor, not recommended to stay
Original TextTranslated by Google
Response from Property: Dear guests, hello! We sincerely apologize for not giving you a pleasant experience during your stay. We have reported the issues you reported to the relevant departments and will make improvements today. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. welcome next time!
Anonymous User
Deluxe Queen Room
Stayed in Jan 2024
Friends
2 Reviews
5.0
/5
Outstanding
Posted on Feb 1, 2024
Very satisfied, very good
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments and look forward to your next visit.
Guest User
Boutique Single Room
Stayed in Jan 2024
Business travellers
1 Reviews
5.0
/5
Outstanding
Posted on Feb 1, 2024
Clean, hygienic and warm
Original TextTranslated by Google
Response from Property: Distinguished guest, thank you for your stay. We will continue to maintain good service and excellent guest standards, and strive to create a comfortable and warm stay environment for every guest. Thank you again for your review and we sincerely look forward to your visit again.