To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.0
Service8.8
Cleanliness9.3
Anonymous User
Bed In Single Mixed Upper Capsule
Stayed in May 2025
Solo travellers
24 review
10/10
Outstanding
Posted on Jun 2, 2025
Best time, helpful and attentive staffs :) would recommend to anyone (solo or couple travellers)
nnyst
Bed In Single Mixed Upper Capsule
Stayed in Apr 2025
Solo travellers
5 review
8.0/10
Very Good
Posted on May 25, 2025
It was located in good location to visit China town. The room and area were clean but some amenities need to be improved. Self-check in was not too much friendly due to scanning system of the machine.
Response from Property: Dear Guest,Warmest Greetings from Jyu Capsule Hotel!Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our convenient location near Chinatown and found the room and surrounding areas clean.We also appreciate your comments regarding the amenities and the self-check-in process. We're continuously working to improve our facilities and services, and your input helps us identify where we can do better. We're currently reviewing the scanning system to make it more user-friendly for future guests.We hope to have the opportunity to welcome you again and provide an even better experience.Best Regards, From the team at Jyu
dhtluan
Bed In Single Mixed Lower Capsule
Stayed in Apr 2025
Solo travellers
3 review
10/10
Outstanding
Posted on May 25, 2025
The capsule’s actually more spacious than that of other hostel. It’s also very clean and I felt super safe during my stay that I even left my iPad in the capsule instead of the lockers and no one would take it, not that I recommend doing that. I love the fact that it has cold water dispenser so I can save money from buying drinking water. The staff is friendly and helpful, she knew I’m coming for the Lady Gaga show so she wished me a fun concert. One feedback is the bathrooms can be very hot at times due to poor ventilation so I always pick the one that nears the windows.
Response from Property: Dear Guest,Warmest Greetings from Jyu Capsule Hotel!Thank you so much for your kind and thoughtful review! We're delighted to hear that you found our capsules more spacious compared to other hostels and that you felt safe and comfortable throughout your stay. It's great to know that the cleanliness, water dispenser, and our team's friendly service all added to a positive experience. We are especially glad our staff could help make your trip more memorable. We also appreciate your honest feedback about the bathroom ventilation. We're currently exploring ways to improve airflow, especially in the warmer areas, so your input is truly helpful.Thanks again for staying with us. We hope to welcome you back on your next visit!Best Regards, From the team at Jyu
Maria
Bed In Single Mixed Lower Capsule
Stayed in Jan 2025
Solo travellers
2 review
10/10
Outstanding
Posted on Mar 12, 2025
Jyu Capsule Hotel is very good. Capsule is clean and comfortable. There are many useful things in the capsule: Slippers, towel, earplugs, bottle of water. The common areas are very clean. The Location of the hotel is near the city center in Chinatown. This hotel is very comfortable for single traveler.
Response from Property: Dear Guest,Warmest Greetings from Jyu Capsule Hotel!Thank you for your thoughtful review! We are thrilled to hear that you found the capsules clean and comfortable, and that the amenities like slippers and earplugs enhanced your stay. It is great to know you appreciated the cleanliness of the common areas as well. We're also delighted that our location in Chinatown worked well for you. We strive to provide a cozy and convenient experience for single travelers. We hope to welcome you back on your next visit!Best Regards, From the team at Jyu
uumee_uumee
Bed In Single Mixed Upper Capsule
Stayed in Dec 2024
Solo travellers
46 review
8.5/10
Very Good
Posted on Feb 7, 2025
I was a little bit worried before coming because that was my first experience staying in a place that’s kind a hostel. But! I want to say that no need to worry.
I arrived earlier than check-in time but the hotel had already contacted to me in the morning and told me that I can leave my luggage there. That’s what I did. A sweet friendly girl met me in the hotel and explained everything.
The hotel is clean and nice. I was surprised but all people who stayed there were very quiet and nice! None of them made any troubled or loud sounds at nights!
The hotel provided everything you need. The girls and boys that work there are very nice and friendly and ready to help you anytime!
The location is sooo great!
Response from Property: Dear Guest,Warmest Greetings from Jyu Capsule Hotel!Thank you so much for sharing your experience. We are glad to hear that your worries eased once you arrived. It is great to know that our team was able to assist you right from the start, and we are thrilled you found the atmosphere quiet and pleasant. We take pride in maintaining a clean space and ensuring our guests feel welcome. Your feedback about the staff is much appreciated—they truly enjoy helping our guests. We're also happy you liked the location! We hope to see you again on your next visit. Best Regards, From the team at Jyu
Verena V.
Bed In Single Mixed Lower Capsule
Stayed in Dec 2024
Solo travellers
1 review
10/10
Outstanding
Posted on Jan 21, 2025
The Hostel was in the middle of China Town, very close to the Metro Station. Everything was very clean and modern. Also at night it was extremely quiet. The Welcome-Kit included a small bottle of water, earplugs, house slippers, a towel and a toothbrush with toothpaste. There was also a free water dispenser and washing machines. The only thing was that the toilet/shower rooms were very humid so it was difficult to dry after showering and sometimes the showerrooms were already wet, but that was ok for me :)
I enjoyed my stay in this tiny but clean and affordable capsule hotel and would come again :)
(The Photo shows my capsule before check-out)
Response from Property: Dear Guest,Warmest Greetings from Jyu Capsule Hotel!Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed your stay at our capsule hotel in the heart of Chinatown. It is great to know that you found everything clean and modern, and that our location near the Metro Station was convenient for you. We appreciate your feedback about the humid shower rooms and will look into ways to improve that experience for our guests. We are glad you liked the welcome kit and the amenities we provide. We would be more than happy to welcome you back for another stay! Best Regards, From the team at Jyu
YuriyB
Bed In Single Mixed Lower Capsule
Stayed in Oct 2024
Business travellers
6 review
10/10
Outstanding
Posted on Nov 20, 2024
The hotel is perfectly located in the middle of Chinatown, a few minutes away from all the main MRT lines and walking distance all the main destinations.
Plenty of common space and facilities makes it a great destination for both, tourists and business travelers on a lower budget.
6/11
Response from Property: Dear Guest,Warmest Greetings from Jyu Capsule Hotel!Thank you for your review. We are thrilled to hear that you appreciated our prime location in Chinatown and found it convenient for accessing the MRT and local attractions. It is great to know that our common spaces and facilities met your needs, making your stay comfortable whether you were traveling for leisure or business. We hope to welcome you back soon for another enjoyable experience!Best Regards, From the team at Jyu
Travelijj
Bed In Single Mixed Upper Capsule
Stayed in Aug 2024
Solo travellers
4 review
9.5/10
Amazing
Posted on Sep 24, 2024
A hotel with a great location in Chinatown. The bedroom and bathroom are good, staff are really nice. Will stay here next time in Singapore!
Response from Property: Dear Guest,Warmest Greetings from Jyu Capsule Hotel! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the great location in Chinatown, as well as the quality of the bedroom and bathroom. Our staff takes great pride in providing exceptional service, and they will be thrilled to receive your kind words.We look forward to welcoming you back on your next visit to Singapore!Best Regards, From the team at Jyu
Jie Xi
Double Mixed Lower Capsule
Stayed in Jul 2024
Business travellers
4 review
8.0/10
Very Good
Posted on Aug 19, 2024
Overall it’s a good experience ! Just that in the morning , it’s pretty noisy, as the staff ( 2 ladies ) were chatting pretty loud across the hall way and toilet. Can hear from the room early in the morning. Woke up by the same noise for 2 days in a row. Other than that, it’s clean and convenient :)
Response from Property: Dear Guest,Warmest Greetings from Jyu Capsule Hotel! Thank you for sharing your experience! We are glad to hear that overall you had a good stay and appreciated the cleanliness and convenience of our hotel. We apologize for the noise in the mornings and will address this with our staff to ensure a quieter environment for our guests. We appreciate your feedback and hope to welcome you back for an even better experience next time. Best Regards, From the team at Jyu
Justin0601
Bed In Single Mixed Upper Capsule
Stayed in Jun 2024
Solo travellers
1 review
10/10
Outstanding
Posted on Aug 21, 2024
The room is clean. The location is in the heart of Chinatown. You can travel to any tourist locations in convenience.
Response from Property: Dear Guest,Greetings from Jyu Capsule Hotel!Thank you for your review.We are glad you found the room clean and enjoyed our central location in Chinatown. It's great to hear that it made traveling to tourist spots convenient for you. We hope to welcome you back on your next visit! Best Regards, From the team at Jyu