To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.2
Service9.1
Cleanliness9.4
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All reviews(302)
Positive reviews(290)
Reviews with photos/video(114)
Tasty coffee(31)
Great swimming pool(30)
Large rooms(29)
Tasty food(25)
Convenient for shopping(22)
Well designed(20)
Has an infinity pool(13)
Located in the city centre(9)
Negative reviews(12)
Guest User
Cairnhill King Room
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 1, 2025
Absolutely loved my stay! The staff were all so warm and friendly, making me feel truly welcome. The room was impeccably clean, and the amenities were well-stocked. I’d definitely come back!
Response from Property: Dear Guest, Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
3LittlePigs
Cairnhill King Room
Stayed in Dec 2024
Family
22 review
10.0/10
Outstanding
Posted on Jan 30, 2025
Super service, perfect location, modern design! Love everything about this hotel. The coffee robot at lobby was very cool. Room size is decent, would be nice if bed can be king size.
Will definitely come again if we travel to Singapore.
Response from Property: Dear 3LittlePigs, Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your overall stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
Justinc
Cairnhill King Room
Stayed in Nov 2024
Couples
59 review
9.5/10
Amazing
Posted on Dec 23, 2024
Very relaxing stay at Como, feels like a mini resort. Love the infinity pool, toiletries provided. There is everything in the room which is good and a lot healthy snacks.
6/10
Response from Property: Dear Justinc,hank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your overall stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
lizziel803
Emerald King Room
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Jan 1, 2025
Stay was amazing, close to shopping malls. Great atmosphere, will return again.
Response from Property: Dear Lizziel803,Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your overall stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
Linda Villiger
Emerald Twin Room
Stayed in Feb 2025
Family
14 review
10.0/10
Outstanding
Posted on Mar 15, 2025
Excellent service and new hotel
Response from Property: Dear Ms. Villiger, Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your overall stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
Anonymous User
Cairnhill Room Twin Accessible
Stayed in Dec 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 26, 2025
Good hotel, good reception, good location. Everything is good
Response from Property: Dear Guest,Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your overall stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
Sara_na
Cairnhill King Room
Stayed in Sep 2024
Solo travellers
5 review
4.0/10
Posted on Nov 10, 2024
Only good thing about this hotel is the location. Too overpriced and definitely not a luxury hotel. Didn’t feel cozy and comfortable. I felt like a fish in aquarium. Windows have automated curtains and it is really loud. First time it startled me. I got to cover my ears every time open n close curtains. Breakfast was not worth 56$ at all. Restaurant stuffs were rude as if I was in their house. I wouldn’t recommend this hotel.
Response from Property: Dear Sara, Thank you for taking the time to provide a detailed feedback on your recent stay with us. Our sincerest apologies for not meeting your expectations especially related to our service which we truly take pride of. Unfortunately, we failed you on this stay and for this, we are truly sorry. Rest assured that we will revisit our processes and see how we could improve to avoid the recurrence of these service opportunities so as not to disappoint our esteemed guests such as yourselves. We do hope to have the opportunity to welcome you back to COMO Metropolitan Singapore for a relaxing holiday. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
Victor
Cairnhill Twin Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 23, 2025
The staff are very courteous, a very comfortable place to stay and their amenities are nice. Will book again with Como Metroplitan
Response from Property: Dear Victor,Thank you for taking the time to post a review about your stay at COMO Metropolitan Singapore. We are delighted to read that you enjoyed your stay with us. We have shared your feedback with the team, and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan Singapore for another relaxing stay.Warm regards,Ruby GarciaGeneral ManagerCOMO Metropolitan Singapore
Christina Augusto
Emerald King Room
Stayed in Jul 2024
Family
4 review
10.0/10
Outstanding
Posted on Sep 17, 2024
Very nice hotel to stay for 15 nights. Always have a good night sleep. Breakfast very good. Enjoyed the porridge, wonton noodles, laksa. Wished have more choices for the local breakfast. Dinner at Cote was great. Swimming pool is exellent with the glass looking down the paragon. Took a very nice gyrotonic session with Ms Doreen. Frequently used the gym. Infrared room is great. A good variety of machines and power rack. The only suggestion is to add 10kg dumbbell. There is quite a gap from 8kg jump to 12kg dumbbell. Other than that everything else is awesome. Hope you will add the 10kg dumbbell soon.
6/20
Response from Property: Dear Ms. Augusto, Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that your enjoyed your stay with us. We have shared your feedback with the team and they too are happy to have received the same. Thank you for the recommendation on adding 10 kg dumbell which has been shared with the COMO Shambhala Spa. We look forward to welcoming you back to COMO Metropolitan Singapore for a relaxing stay. Warm regards, Ruby Garcia General Manager
Guest User
Cairnhill King Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Best location!
Response from Property: Dear Guest,Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
Guest User
Emerald King Room
Stayed in Feb 2025
Family
1 review
7.0/10
Posted on Mar 31, 2025
The conciege is very friendly and helpful upon my check in as the Reception is on The 6th floor . Over all i like the Vibe at The hotel
Response from Property: Dear Guest,Thank you for taking the time to post a review about your stay at COMO Metropolitan Singapore. We are delighted to read that you enjoyed your stay with us. We have shared your feedback with the team, and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
MarioKelvin
Emerald King Room
Stayed in Nov 2024
Family
6 review
10.0/10
Outstanding
Posted on Jan 3, 2025
Best location near orchard road
Response from Property: Dear MarioKelvin,Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your overall stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
chou.chou
Cairnhill King Room
Stayed in Jan 2025
Couples
36 review
10.0/10
Outstanding
Posted on Feb 23, 2025
Excellent service from all the staff not just the counter staff. They greeted us wherever we go and went over and beyond in terms of attention to details.
The rooms amenities are top notch. The room provided a panoramic view around the central area abd you can even see mbs from yor room!
Highly recommended to go to the pool if you ever book this hotel. The view is superb and there's even a jacuzzi! A private and chill area is also right beside the pool where you can sunbathe while looking over mbs.
The best 5 star hotel in Orchard. Period.
Response from Property: Dear Chou.Chou,Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that you enjoyed your stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore
Williams
Emerald King Room
Stayed in Jul 2024
Family
3 review
10.0/10
Outstanding
Posted on Sep 25, 2024
A very family friendly oriented hotel with great hospitality. This is our 3rd times staying in this hotel. The hotel location is right at the centre of Orchard which make travelling to different parts of Singapore very easy. Great food, bookshops and shopping malls nearby. Reasonably priced compared to nearby hotels. Will definitely come back again!
Response from Property: Dear Guest, Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that your enjoyed your stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager
Rabbit 123
Cairnhill King Room
Stayed in Sep 2024
Couples
14 review
10.0/10
Outstanding
Posted on Oct 30, 2024
Always my first choice staying at Como.
Response from Property: Dear Mr. Kuan,Thank you for taking the time to post your feedback following your recent stay with us. We are happy to read that your enjoyed your stay with us. We have shared your feedback with the team and they too are happy to have received the same. We look forward to welcoming you back to COMO Metropolitan your home in Singapore for another relaxing stay. Warm regards, Ruby Garcia General Manager COMO Metropolitan Singapore