Village Hotel Bugis by Far East Hospitality Reviews

Been here last year and the staff are perfectly friendly. This year is different from the previous year and I really don't like how the receptionist entertains us. The administrator should take care of the windows. It seems like the windows are not being taken care of. The food is the same. Super delicious and has plenty to offer. Keep this thing up.

The hotel room was nice and spacious. Location is perfect for a walk, shopping and many other amenities. There are many varieties of food. We had an enjoyable stay at Village Hotel Bugis.

The hotel stay was very nice and pleasant. We had a really relaxing stay. The  cleanliness of the room was great and their staffs were friendly and welcoming. What I like the most was the location of the hotel as it was very convenient and accessible to popular tourist spot and cafes. The view from the room our room was nice as it overlook the city area. Will definitely come back again.

It was an old but well managed hotel. Like most American hotels, there are few lights and it is quite dark at night. The location is close to the train station, buses, and tourist attractions, so I think it is a well-located hotel.

Oh well Me and my hubby have a very awesome stay the surprise decoration for the birthday celebration and the service that I got from the staff were tremendously nice with the complimentary birthday cake .Thank you so much for the services credit to the staff Shobana and Dina

Nice place and very near arab street and masjid sultan, especially for muslim traveller

Love the location, the room was nice, service was also great! Got the smoking level and they sprayed my room as per request :) Got bidet!!!

pros: ＞ location - few min walk from Bugis MRT ＞ service - the staff who assisted us during the check in handled the situation well despite the challenges and misunderstandings ＞ acceptable cleanliness- rooms and amenities are bit old but seems still ok ＞ delicious welcome apples at the front desk cons: ＞ not the cleanest but tolerable. the ground floor always smells like cigarettes whenever we arrive at night. ＞ check in is not allowed if the main guest hasn’t arrived even if the guest checking in was declared in the booking. find this a bit unreasonable cos in our case, we’re arriving separately. my friend arrived first at the hotel while me, as the main guest, suddenly needed to run some errands first. my friend ended up waiting at the lobby instead of being able to rest inside our booked room ＞ there’s a chance the actual room booked is not available. we booked connecting rooms cos we’re a group of 4. upon check in, the room was not available. we were given options to either get free breakfasts or get 1 free breakfast then transfer to the actual booked room the next night. we chose the latter cos we find moving to another room inconvenient. ＞ breakfast - we didn’t like the varieties that much - few meat options ＞ not the hotel’s fault but the walk to and from Bugis MRT could sometimes be a challenge cos there are some rats running around at night. we needed to run instead of just walking whenever we pass by that area. hahaha Overall, was still a good stay. just not sure of the 4-star rating. May still consider booking again if the price will be lower. hehe

Very great location, hotel staff very friendly, tried using the gym very good equipment no one there. The room is very spacious and clean. Definitely worth the price

Nice hotel. Very convenient. Easy access to restaurant. Really enjoy my stay at Village Bugis

Check in was fast and easy at level 3. Receptionist well mannered and responds well to our requests. Room was spacious and layout is well planned. No robes and room slippers at level 14. Breakfast was amazing. Staffs were at our service and polite. Check out was also smooth and no queue.

Generally, nice stay, the location is pretty convenient and the environment not too bad

I have paid for a non-refundable booking for 2 nights but due to a sudden work commitment, I had wanted to bring forward the dates of my stay (keyword: not CANCELLING). So I proceed to make a date modication request via app (with extra fees paid) but was REJECTED TWICE by the hotel. Hotel was pushing for additional charges and made this modification very difficult. So there you go, negative impression made prior to the trip. On the day of trip itself, check in was smooth with no queue, which was expected as I have checked in late due to the earlier stated work commitment. Upon checking in, I was unimpressed by how dated the room was but was too tired to bother much about it. Decided to opt for the in room dining service, which I regretted. I ordered my food around 1840-ish and chose the 1900-1930 (ASAP) timeslot. Food arrived close to TWO HOURS LATER with no service recovery. THAT'S THE NAIL TO THE COFFIN. Some positive notes: Although dated, room was clean and spacious. Breakfast is halal certified. Stunning sunrise view. Great location with many halal food and shopping options within close vicinity. If you're expecting top notch hotel quality service, skip this hotel and consider other nearby hotels instead (i.e: Park Royal Collection).

Firstly, the hotel looks old. Staff is rude. Inside the hotel room, many basic amenities are not working and rusty. Water pressure is super low. Book at your own risk!