Maroma, A Belmond Hotel, Riviera Maya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad

Maroma, A Belmond Hotel, Riviera Maya

2025 Americas 100 – Luxury Hotels
Carr. Cancún - Tulum Km 51, 77710 Riviera, Solidaridad, Quintana Roo 77710, Mexico
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Ideal location
Top local pick
Lots to do
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Amenities
Meeting Room
Massage Room
Wi-Fi in Public AreasFree
Private parkingFree
Business Center
Babysitting Services
Spa
2 Outdoor swimming pools
All Amenities
Property Description
Maroma - A Belmond Hotel - Riviera Maya sits on a 25-acre jungle preserve - nestled at the edge of an unspoiled stretch of powdery white-sand beach so beautiful that the Travel Channel named it as one of the Worlds Best Beaches. A verdant tropical rainforest is adjacent. Luminous red trees shelter brilliantly colored butterflies and exotic green parrots. Just offshore is the worlds second largest barrier reef with over 1000 kilometers of coral. . Recreational facilities include three outdoor freshwater swimming pools - an observation tower with a 360-degree view of Maroma Bay and the jungle - diving - snorkelling - boating - sport fishing - kayaking - parasailing - sailing - swimming with dolphins or golf. Choices also include a well-equipped fitness centre and the full service Maroma Spa with an extensive range of unique treatments and specialized services. Golf is available at a Greg Norman designed course nearby. Maroma has several facilities and services to host wedding ceremonies and receptions - honeymoons and anniversary celebrations. . The award-winning resort features 19 luxurious guestrooms - 51 suites and two private villas. In all accommodations the decor features a private and cosy Mexican ambiance - original artwork - stucco finishes - carved niches and extensive wood and ironwork decorations. Each room or suite offers air-conditioning - marble or Mexican tiled bathrooms - exclusive bath amenities - an aromatherapy set - morning coffee delivered to your room and a fruit basket. Room amenities also include a private outdoor balcony or terrace - Smart TVs - stereo - complimentary high-speed Internet access - a minibar and a personal safe. Most accommodations feature a view of the nearby Caribbean Sea - others are set amidst the lush foliage of the resorts garden landscapes.
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9.7/10
Amazing
Cleanliness9.7
Amenities9.7
Location9.7
Service9.7
All 44 Reviews
Surroundings
Airport: Cancun International Airport
(40.4km)
Landmarks: Capitán Memo Snorkel y Sailing
(1.3km)
Landmarks: Playa Maroma, Riviera Maya
(2.0km)
Landmarks: Playa Virgen
(2.0km)
Landmarks: Black cat's place
(2.1km)
Landmarks: Mayan Water Complex
(2.1km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Room With Garden View
4

Deluxe Room With Garden View

3 King bed
May not have a window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Oceanfront Two Bedroom Plunge Pool Suite
4

Oceanfront Two Bedroom Plunge Pool Suite

3 King bed
May not have a window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
One-Bedroom Suite-Ocean Front
10

One-Bedroom Suite-Ocean Front

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Junior Suite With Ocean View
4

Junior Suite With Ocean View

3 King bed
May not have a window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite With Garden View
4

Junior Suite With Garden View

1 King bed
May not have a window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Wellness Suite
10

Wellness Suite

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Ocean Front One Bedroom Suite With Plunge Pool
8

Ocean Front One Bedroom Suite With Plunge Pool

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Room With Ocean View
7

Deluxe Room With Ocean View

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
Check Availability
Suite With Ocean View
11

Suite With Ocean View

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Two-Bedroom Suite
4

Two-Bedroom Suite

3 King bed
May not have a window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Master Suite With Ocean View
9

Master Suite With Ocean View

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Master Family Suite With Garden View
10

Master Family Suite With Garden View

1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
Room Details
Check Availability
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Guest Reviews

9.7/10
Amazing
44 reviews
Verified Reviews
  • Cleanliness9.7
  • Amenities9.7
  • Location9.7
  • Service9.7
Average for similar properties in Solidaridad
Most Mentioned
AI Summary
Maroma Belmond boasts exceptional service and stunning beachfront location. Guests enjoy well-maintained rooms with beautiful ocean views and a fantastic spa. However, some may find the four-season stay limited.
K‍i‍r‍k‍x
October 8, 2024
The service was very good. Four staff members greeted us when we got off the car. We were served local margarita cocktails and wet wipes. We checked in directly in the room. It was very smooth. The hotel area is very large, and some areas require golf carts for transportation. The room is right next to the Marouma Beach, the white sand beach of the Caribbean Sea and the green-blue ocean. The hotel is very primitive. In the deep jungle, we saw reddish-brown South American raccoons
Original TextTranslation provided by Google
V‍o‍y‍a‍g‍e‍0‍5‍9‍5‍8‍6‍1‍2‍3‍4‍5
April 9, 2025
I think this hotel is somewhat overrated. And not particularly good value for money for what it has to offer. My daughter and I spent four days there recently. We had pre-booked an excursion to Coba and a cenote swim. Our so-called experience curator at the hotel had not prepared us for the lengthy drive to Coba (2 hours - we spent a total of about 5 hours in the car), did not coordinate our cenote swim with the outsourced travel guide and so we missed our lunch reservation. The cenote was a sort of theme park, very commercial and not the unique idea that was being marketed by the experience curator at the hotel. Otherwise it’s a good hotel but be aware that it’s squeezed in on the beach next to other less luxurious establishments.
t‍e‍a‍m‍b‍r‍a‍n‍d‍o
January 30, 2025
Hadn’t been to maroma in almost 20 years (before it was a Belmond) and it did not disappoint. The service , amenities, rooms and beach were all fabulous. It over delivered in every single way and we can’t wait to visit again! Perfect for couples or friend groups needing a great getaway. Did not strike me as the best place for small children.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 21, 2025
What an amazing experience! The Belmond Maroma Beach was simply outstanding. The grounds were amazing and the service outstanding. We stayed in suite 60, which had an amazing waterfront view and was literally just steps from the beach. Special thanks to our host Francine who was attentive and provided outstanding service during our stay. Also many thanks to Elaina at the Spa for providing a truly excellent massage.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 14, 2025
i was very impressed by the service, and staff everywhere, they were so attentive and assisted me in everything. does not get better than this...
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 11, 2025
A fabulous, unmatched experience for my wife and me. Emmanuel and the GM Stephan were fantastic. Thanks for the magic you made possible! We went for four days. The restaurant food was delicious, the service outmatched the service was better than at any resort we had ever visited.
a‍u‍r‍o‍r‍a‍f‍o‍n‍t‍e
May 1, 2025
We spent five nights at the Maroma Belmond, and couldn’t fault the experience at all. The team are all super friendly and ‘no’ does not form part of their vocabulary. Food quality is great, cleaning is very good and facilities overall are pristine. Special call out to the hosts, Sabrina, Carlos, Esmeralda, and the Spa team Elena and Juan Carlos. Armando always smiling no matter hot or busy! Congratulations and thank you for making this a wonderful experience for us. Well done Bella and Stefan for your leadership.
k‍a‍t‍i‍e‍j‍k‍e‍p
April 29, 2025
From the moment we arrived at the Belmond Hotel, we were treated like VIPs. The warmth and professionalism of the staff made every moment—from check-in to check-out—feel truly special. We originally planned to stay just a few nights before moving to another hotel for a friend's wedding. However, the contrast in service was so stark that we chose to return to the Belmond, even though our second reservation was non-refundable. That's how impactful the experience was. Every staff member—from the front desk hosts and bellboys to security, bartenders, servers, and housekeeping—delivered exceptional service. The attention to detail was evident everywhere: in the design, culinary offerings, and thoughtful guest gifts. Special thanks to JJ the bellman, Xiamara at the Ceviche Bar, and Gibram, our beach server. There were at least half a dozen other incredible staff members whose names escape me (my apologies—I'm just not great with names), but every interaction was outstanding. The Belmond truly stands apart. We can’t wait to return.

Services & Amenities

Spa
2 Outdoor swimming pools
Bar
Fitness Room
3 Restaurants
Exclusive Beach Area
3 Restaurants
Restaurant 1
Style: A la carte
Ambience: Family-friendly, Traditional, Romantic
Business hours: [Mon - Sun] 07:00-23:00
K'Óben
No additional info available
Freddy's Bar
No additional info available
More Amenities
Internet
2 Swimming pools
Outdoor swimming pool 1
Outdoor swimming pool 2Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: MXN$4,000 (approx. AU$ 322.20) per pet per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1978
  • Renovated: 2023
  • Number of Rooms: 72
Maroma - A Belmond Hotel - Riviera Maya sits on a 25-acre jungle preserve - nestled at the edge of an unspoiled stretch of powdery white-sand beach so beautiful that the Travel Channel named it as one of the Worlds Best Beaches. A verdant tropical rainforest is adjacent. Luminous red trees shelter brilliantly colored butterflies and exotic green parrots. Just offshore is the worlds second largest barrier reef with over 1000 kilometers of coral. . Recreational facilities include three outdoor freshwater swimming pools - an observation tower with a 360-degree view of Maroma Bay and the jungle - diving - snorkelling - boating - sport fishing - kayaking - parasailing - sailing - swimming with dolphins or golf. Choices also include a well-equipped fitness centre and the full service Maroma Spa with an extensive range of unique treatments and specialized services. Golf is available at a Greg Norman designed course nearby. Maroma has several facilities and services to host wedding ceremonies and receptions - honeymoons and anniversary celebrations. . The award-winning resort features 19 luxurious guestrooms - 51 suites and two private villas. In all accommodations the decor features a private and cosy Mexican ambiance - original artwork - stucco finishes - carved niches and extensive wood and ironwork decorations. Each room or suite offers air-conditioning - marble or Mexican tiled bathrooms - exclusive bath amenities - an aromatherapy set - morning coffee delivered to your room and a fruit basket. Room amenities also include a private outdoor balcony or terrace - Smart TVs - stereo - complimentary high-speed Internet access - a minibar and a personal safe. Most accommodations feature a view of the nearby Caribbean Sea - others are set amidst the lush foliage of the resorts garden landscapes.

Frequently Asked Questions

What is the cancellation policy at Maroma, A Belmond Hotel, Riviera Maya?

Typically, cancellations of Maroma, A Belmond Hotel, Riviera Maya can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Maroma, A Belmond Hotel, Riviera Maya?

Prices at Maroma, A Belmond Hotel, Riviera Maya vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Maroma, A Belmond Hotel, Riviera Maya?

Yes, Maroma, A Belmond Hotel, Riviera Maya provides airport shuttle services. Please contact Maroma, A Belmond Hotel, Riviera Maya in advance to arrange this service.

What landmarks are close to Maroma, A Belmond Hotel, Riviera Maya?

Maroma, A Belmond Hotel, Riviera Maya is located in Solidaridad, close to landmarks such as Capitán Memo Snorkel y Sailing, which is 1.3km from your search (straight-line distance).

Does Maroma, A Belmond Hotel, Riviera Maya have a pool?

Yes, Maroma, A Belmond Hotel, Riviera Maya has a swimming pool for guests to enjoy.

What amenities & services does Maroma, A Belmond Hotel, Riviera Maya offer?

Maroma, A Belmond Hotel, Riviera Maya offers a range of popular amenities including Sauna.

Does Maroma, A Belmond Hotel, Riviera Maya provide breakfast?

Yes, guests staying at Maroma, A Belmond Hotel, Riviera Maya can enjoy breakfast during their stay. Breakfast option(s): Continental, Full English/Irish.

What time are check-in & check-out at Maroma, A Belmond Hotel, Riviera Maya?

Maroma, A Belmond Hotel, Riviera Maya check-in begins at 15:00-24:00. Check-out time is 12:00.

Are pets allowed at Maroma, A Belmond Hotel, Riviera Maya?

Yes, pets are allowed at Maroma, A Belmond Hotel, Riviera Maya. Please contact Maroma, A Belmond Hotel, Riviera Maya to confirm any specific requirements.

About This Property

Nearest AirportCancun International Airport
Distance to Airport40.4KM
Average Price FromAUD3024
Hotel Star Rating5