Guest User
January 3, 2025
Checked in on December 28, 2024, and was woken up by rats at around 1:20 in the morning. On the night of the incident, the hotel staff came up and said that they would change us to room 2410 on the same floor and the same room type to room 2414. I went to see that there was a room in the middle of a row on the same floor. I asked the waiter if the rats would come over if they were too close. The waiter said it was possible, and I said no. The waiter went downstairs to get the key upstairs. On the way downstairs, when we checked into room 2410 and the light was on, the rats were still frolicking wildly, and the four of us were frightened. It was really annoying in the middle of the night and scared people enough. The waiter called on the way downstairs and said that if we changed to the opposite room on the same floor, there would be no connection between the ceilings. At that time, I was very impatient and just wanted to move out of room 2410 as soon as possible. Under the circumstances, I had no choice but to agree to move into room 2403. We moved into room 2403 at 1:20am and 2:20am, but it was still hard for us to fall asleep. Room 2403 was a little smaller, the air conditioner made noises from time to time, and the toilet paper roll was dirty. The next morning when we checked out, a man at the front desk showed up with a bad attitude, which really made me uncomfortable. Below is the toilet paper in room 2403, which was disgusting.
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