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Posted on Apr 20, 2024
Hyori
Before commenting, considering not to bring too much personal emotions, I decided to stay again two months after leaving the hotel.
Facilities: The hotel facilities are remarkable, but don't compare them with the requirements of first-tier cities. I personally feel that they are still okay.
Hygiene: Very clean, the aunt who cleans the room is friendly, thumbs up!
Environment: Downtown area, convenient. Yong'an is where I was born. It can be said that I left my hometown, took root, and returned to my hometown. The surrounding environment is also friendly.
Service: The service of the hotel's housekeeping department is great. I like all the room service including the front desk staff👍
The most ”exciting” part is here, and the key point is: it is not recommended to dine in the restaurant on the 2nd/3rd floor of the hotel. The service attitude of the catering department is really bad (note⚠️ I mean the dinner restaurant catering. The aunts who provide breakfast and cook flat meat rice noodles and noodles are super enthusiastic)!
The story started when the hotel front desk informed that the restaurant was full that night (during the Spring Festival), but you can go to the restaurant to order dishes and have them delivered to the room. The waiter took us to the director of the catering department to order food. The director's reaction to the guests was to sit in his office chair and say, ”I'm busy and don't have time” (she can't even stand up in front of the guests, and can't do the most basic etiquette. How did she become this director? A relative?!) We didn't care much, and the waiter could only go to their manager. The manager gave us a menu. After looking at the menu, I found it a bit difficult (personal taste is used to authentic Cantonese cuisine, after seeing the mixed dishes on the pad). After the manager of the catering department heard me and my father say something, she suggested that if we feel that it is not suitable, we can go to the restaurant on the corner of the first floor. We immediately asked if the restaurant downstairs was of the same level of food, and the answer we got was: ”It's almost the same, our employees eat there.” But when we got downstairs, we were dumbfounded 🙄 a dimly lit small stall with worrying hygiene conditions. I really can't understand that a so-called four-star hotel catering manager still has such a poor understanding of customer needs when repeatedly asking guests to confirm whether the food is of the same level. We can only go back to the restaurant again and ask if we can introduce a nearby restaurant of the same level. The attitude of the waiter in the catering department was cold and impatient: ”Everywhere is full now, there are no seats, such as the old Yong'an in the street, Xi Xiangfeng, which are of the same level, but there should be no seats.”
At that time, I was really angry. I thought, how could a four-star hotel have such a poor service in the catering department, especially during the Chinese New Year. The family had not been back to Yong'an for more than ten years. They went back happily to visit their relatives, but encountered such a bad thing.
Afterwards, we also reported this situation to the hotel front desk, and the director of the housekeeping department also apologized to us (again, this matter has nothing to do with the housekeeping department), and proposed to send yogurt as compensation (I don't know if there is a tradition in domestic hotels to send yogurt to settle the matter, but we strongly refused), sister, I really don't need it.
As guests, we are more inclined to believe that if this kind of catering service is not improved, it is equivalent to directly smashing the hotel's signboard, and a good housekeeping department will be implicated.
Finally, we went to ”Xin Xiangfeng” for dinner. There is no harm without comparison. The catering service is enthusiastic and the dishes are well cooked.
Next time I go to Yong'an, I will probably consider other four-star or above hotels. But I still want to say sincerely that apart from the issue with the food and beverage department, the entire stay experience was still good, and I would like to thank the housekeeping department and the front desk staff in particular. I wish you all the best in your work!
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Price per night from:PLN 100
Posted on Dec 14, 2025
M255859****
This was my first time staying here for a business trip, and it offered great value for money, perfect for business travelers like me. Invoicing was quick and communication was very smooth. The room itself was quite spacious. The only minor downside is that they don't serve breakfast, but given the price point, that's understandable. Plus, there are plenty of breakfast places right outside the hotel, which is super convenient. The laundry room is a nice touch, with separate washers and dryers, making it feel much cleaner. Room hygiene was also quite satisfactory. This new hotel is good and definitely worth recommending. I just booked another extension for my stay!
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Price per night from:PLN 71
Posted on Apr 17, 2025|Deluxe Queen Room
Guest UserThis stay was a truly pleasant surprise! From the warm welcome upon arrival to the meticulously arranged room, the hotel's thoughtfulness was evident in every detail. I particularly loved their mattress – it was incredibly comfortable, ensuring a great night's sleep! Breakfast was also superb, especially the freshly prepared noodles and fresh fruit. The location is super convenient; it's within walking distance of the subway station, and there are many delicious dining options nearby. Excellent value for money – I highly recommend it!
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Price per night from:PLN 76
Posted on Feb 16, 2026
Guest User
Very satisfied, the literary and artistic decoration style is particularly tasteful. There are four details I like: First, there are a lot of hangers, and the clothes and socks that have not been dried a few days ago can continue to dry. Second, many hotels have shampoo and shower gel. The hair is very dry after washing, but this one has conditioner, which is still very fragrant and comfortable. The third is breakfast, especially praise, although there is a row, but it is carefully spread, very rich. I ate fried noodles and hot pots, fragrant red bean porridge, and tea eggs were also delicious. The fourth is to send warm snacks, tea or cinnamon I like to drink, very happy fate before New Year's Eve. By the way, the residence is very close to Shangshudi, just 5 minutes walk. Next time you bring your parents, you will choose your home.
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Price per night from:PLN 128
Posted on Jan 11, 2024
Edward
Overall, the place met my expectations. It was a bit worn down, visible water damage in the shower, but nothing that looked gross or nasty to me. Overall, for what I paid, I was satisfied with it.
Breakfast was VERY underwhelming though. Don't expect much. It is very bare bones. Food is almost all gone around 8am and not replenished, so arrive by 7am-730am if you want anything to eat. But I'd recommend just getting food elsewhere.
Location is quite central to SanYuan District and is only a few minutes walk away from the riverside walkway/park.
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Price per night from:PLN 85
Posted on Mar 26, 2024|Elegant Queen Room
Guest UserThe service was average because there was no breakfast. The auntie who made breakfast quit and was looking for one. There were only McDonald's and KFC around (KFC didn't turn on the air conditioner, it was very hot). There were breakfasts sold at the intersection, but you could only take them back to the hotel, which was not very convenient. Everything else was good. It's not in the downtown area, but next to Wanda, there were many people. The food was not fancy, but it met basic requirements.
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Price per night from:PLN 93
Posted on Apr 26, 2026|Cozy Queen Room
Anonymous User
Facilities: Perfect facilities and equipment
Hygienic: The sanitary environment is clean and tidy
Service: The reception service of the front desk staff is very good 👍👍
Environment: very good
Overall, this is very satisfactory travel, recommended hotel, hotel location center, breakfast 🍳 rich 🏨, will continue to choose next time
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Price per night from:PLN 121
Posted on Feb 10, 2025|Family Room
Guest UserThe hotel is in a very good location, just across a river from Taining Ancient City, and only a few hundred meters away on foot. The room is clean and tidy, and parking is available in front of the door, which is very convenient. The breakfast tasted very good, and the lunch was also unique. The dry-fried duck was the most impressive.
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Price per night from:PLN 95
Posted on Mar 29, 2025
Guest User
I like it so much. By the clear river, the wind and rain covered bridge crosses the river. The environment is quiet and convenient. It is not far from the ancient town of the scenic spot and Dajin Bridge.
The little girl is very thoughtful, contact us in advance, and provide location, pointing out parking and charging locations.
The room was clean and tidy. The utensils are very new.
The breakfast is small and beautiful, and the tableware is exquisite.
For our questions, the little sister is tireless, there are questions and answers, which makes people feel warm.
Next time a friend comes to Taining, I will recommend this store
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Price per night from:PLN 88
Posted on Aug 2, 2024|2-bed Room
Guest UserThe hotel is convenient for transportation to the scenic spots, shopping and dining are also convenient around it. It is only a bridge away from the ancient city scenic area. The hotel has an independent parking lot. The service attitude is very good and the price is affordable. It is recommended to stay
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Price per night from:PLN 98