Explore 4-Star Hotels in Maspalomas

The good part is people are very nice and.friendly, super helpful. Service is good as well. Location is perfect, touristic, but not too crowdy. However, hotel facility is not well maintained. Our doors in the room can barely be closed, bathroom is pretty dirty, i can see mold in the corner, the structure of the room is weird, at night, u need to close all doors in the room to avoid lights in the hallway ourside of the room, breakfast is just soso, have all the basics, but not tasty. boiled eggs are even cold. We didnt use the swimming pool, cannot comment on that.

The “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged.. Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to  mention the Gardeners making noise with machinery from around 4am In the morning.. Would not return

The location of the hotel is good, more than ten minutes walk from the famous British beach. The back door of the hotel is a large market with shops and bars and restaurants. The room is quite large and clean. The breakfast is particularly rich and varied. Especially orange juice is completely squeezed! Must like 👍 In the evening, the hotel will hold a pool concert, and the female singer sings really well. The staff is very enthusiastic and take the initiative to help with the luggage. The restaurant staff is also very enthusiastic. The flaw is: the safe is not available for electricity, and the seat decoration is not in place: leaking.

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

This is a four-star hotel, but it is really quite big with the five-star gap. First of all, it is all-inclusive. The orange juice seems to be orange juice powder. The food variety is less basic and there is no seafood. The pool is not big. Children run around and around. The service front desk was slow and the room was booked for a long time. I couldn't find the order number. I had to wait for a long time. The bathroom bath was also very small and very inconvenient. It is a few hundred yuan less than five stars, but the gap is still very large in all aspects, not very distinctive hotel

It's okay if you want to spend a weekend or something by style , but it's not too good food and drink product