Explore 4-Star Hotels in Mexico City

The hotel is directly connected to Terminal 1 via a covered walkway. If you land late at Terminal 2, you'll need to take a taxi to get there. The hotel facilities are excellent, and the breakfast spread is incredibly generous. Highly recommended!

The location is great. Many cafes and restaurants to visit, or just to walk around and appreciate the architecture of the area. The rooftop bar looks awesome, and the gym is sufficient. Definitely a great option, especially considering that it has a little kitchen and fridge. The hotel also has a laundry/drying machine in certain floors. The check-in is a bit late (3pm); although they say if there is a room available, they will allow you to check-in earlier. Interestingly, I waited in the lobby for around 1 hour since I didn't have much to do. All people who arrive who were non-latino were given a room, all Hispanic people were asked to wait. Maybe was a coincidence? Also, be mindful that taxis are not allowed to stop in front of the hotel since it is in front of an avenue.

Mr. JUAN, so good a waiter, help me to order wonderful meal. And Mr. Michael, the chef, provide fantastic taste! so nice a cook for a wonderful day？

The room exceeded expectations and regretted staying for two days on the weekend. A family of three set two bedrooms and two bathrooms, Trip.com wrote 70 square meters, it feels more than, it is estimated that the area is used, the child is very satisfied with his own space. The room design is very good, the small objects are IKEA, the kitchen is fully equipped, the necessary tableware is also equipped with oil, pepper and salt, we made a few beautiful breakfasts, to achieve avocado freedom! This apartment has four rooms on each floor. The room type I live in is on the fifth floor. I can't hear the noise of the road at all (the room on the road is not clear, the road in front of the door is busy during the day). It is two blocks away from the core area of Roma. I wander around every day and have several Michelin restaurants. Unfortunately, I can't eat on weekends. Praise the building service staff, enthusiastically inform the use of the free washing machine dryer, free after 6 pm. The roof garden is great! There is a swimming pool! Small problem: The sheets should be covered with plastic waterproof pads, and they will ring when they turn over.

Modern accommodation in a great area for exploring Mexico city for a day or two. It's not a hotel so obviously the service is totally different than you'd expect For cleanliness and?overall amenities..But it's totally ok for a good night sleep and a convenient, safe, and nice location to stay. Wish they could PayPal bit attention to details, for example in trio.com?app it says the room had a?balcony and when we arrived we didn't even have windows. Exhausted from a long trip we didn't want to cause trouble but that could have been advised earlier. We were two people but only had one hand towel so that was an inconvenience that could have probably been avoided of the management would pay a birthday more attention to the bookings. Overall ok stay for an one night stop-over in Mexico city. Walking distance to restaurants and nice Polanco area day off night.

Location and Hotel in general is great! Room city views are beautiful. Shared amenities with Double Tree, swimming pool has extra cost. Some personnel attitude a little dissapointing. Overall a nice experience.

The hotel is in a good location, the staff are generally friendly, the facilities are average, and the price is reasonable. Things to note: [1] Choose a room facing Liverpool Street. Otherwise, the sound from the nearby bar is deafening and you won't be able to fall asleep until 4 a.m. [2] The staff basically only speaks Spanish. Bring a translator. Otherwise, it will be impossible to communicate.

Overall the hotel was good. The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me. Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City) My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.

Beautiful hotel, great location, but unfortunately, the noise makes it extremely difficult to recommend staying here. The music from the rooftop bar starts getting louder around 6 PM and continues until approximately 2 AM, and it seems to get progressively louder throughout the night. It was genuinely impossible to relax or sleep in our room. We were even given earplugs, but they did very little to help. If you plan to be out until 2 AM every night, you may not notice it. But if you are looking for a relaxing hotel where you can come back, unwind, and get a good night’s sleep, this is honestly a terrible experience. We also booked a Deluxe King room but were put in a Queen room for our first night. We were not able to get into the correct room category that we booked until after 5PM the following day because the Deluxe King room was ”not yet clean.” No upgrade or compensation was given for this mistake. It’s a shame because the property is beautiful but a hotel room that you cannot reasonably sleep or relax. I would strongly recommend asking about the noise before booking.

The hotel is great, had a coffee area where you can work and set your computer, plugs, and couches around the lobby and the coffee area, they have aromatherapy in each floor and good beds. Close to downtown.