Explore 5-Star Hotels in Los Cabos

Absolutely a world-class resort hotel! The most commendable is the service team, with many people, fast running, and politeness. Every staff member, including engineers and gardeners, will greet guests politely when they see them. The quality of the restaurant waiter is high, which may be the characteristics of Mexican workers. The environmental design responds to a Chinese ancient phrase: ”The mountains and rivers are doubtful, and there is no way to be doubted. We stayed for 5 days and made new discoveries every day. Not only has a swimming pool, but also a heated pool and a drifting pool. The night is particularly romantic. In addition to the restaurant's various styles, guests can also make reservations with the hotel, such as beach bonfires, poolside, etc., no less than a dozen scenes, of course, including wedding scenes. The restaurant has: Italian food, seafood, creative Thai food, Japanese food. Very rich. The mattress in the room is too high and must be climbed up. I don't know why. Clean up the room twice in the morning and evening. We went to the beach to watch the sunrise, shoot, and relax the journey of the mind and body. There is a strong exotic atmosphere!

If you’re actually hoping for great food and excellent service at an all inclusive, this place is a must. Extremely clean, fabulous food and service. Far exceeded our expectations - Abraham was very friendly and helpful and he made our stay extra enjoyable.

We’ve stayed a several resorts in Cabo, and this one is the best! The beach is unswimmable due to the undertow, but the water is beautiful and the waves are huge. The resort is immaculate, not a piece of trash anywhere. The rooms are spacious and comfy, and the staff is great. The drinks are pricey if you don’t do inclusive, but they are much better than what you’d normally find at inclusive hotels. Location is far enough away from things that it is quiet and peaceful, but close enough to walk to the harbor or downtown if you want.

The hotel is quite small and appears to be understaffed. The service certainly doesn’t justify the price. The check-in process was particularly frustrating, as it took a long time and I had to keep asking for updates. When I finally got to my room, it wasn’t the one I was initially promised, and they didn’t inform me of the change until I arrived. (I tipped the staff but he gave me a worse room🤬) I tried to upgrade, but the price they quoted was 7x higher than what the travel agency had offered. When I asked to upgrade through the agency, the hotel claimed there were no rooms available, which I found hard to believe. On top of that, we had to request a toothbrush 5 times before we finally got one after 4hrs. The food service was also slow, and though the presentation of the dishes was appealing, the taste was disappointing. The hotel is spread across a large, hot area, almost like a desert, making it uncomfortable to navigate. The only highlight was the golf cart service, which was both efficient and helpful.

Perfect hotel for vacation! Beautiful location, nice and friendly staffs, clean room and great foods and alcohol. Highly recommend to stay this hotel for vacation

The resort is beautiful and walking distance to the marina. Great service and the restaurants have delicious food. Nice infinity pool overlooking the beach! The only bummer was they wouldn’t honor my two bedroom that I had reserved through Trip.com. For some reason it came across as only a one bedroom. 3 gals in the room, but we managed with the sofa bed. Otherwise the resort is fabulous!

The hotel has gorgeous views as it overlooks Cabo and the marina. The rooms are in need of an update as they are not in the best overall condition. The staff is a mix of very pleasant, kind, service oriented people to downright rude people who have been seen to roll their eyes at guests. The food was good, although some restaurants are better than others. The Agave restaurant was the better of them all and we went for lunches and dinners. The cupcake shop was very nice with a selection of coffee, pastries and cupcakes (although not always fresh). But kudos to Marlen who made the best coffees, thank you!

Hotel facilities are impeccable, as an all-inclusive hotel, unlimited supply of meals and drinks, but the beach chair still needs to occupy the seat, and at 6 am, go out to grab the beach chair, there is no first row position, can occupy the second row. It can show that Americans are also very hard at occupying the place. I heard that other hotels have a poor service attitude without tipping. I used practice to prove that I didn't tip RIU PALACE BAJA CALIFORNIA or still provide services. In short, the choice for this Spring Festival holiday is that there is no pit, which is perfect. Finally, I have to emphasize that RIU PARTY is really fun, if I have the opportunity, I will stay again.

I love this place it’s beautiful I’ve been there before I need to tell you that food is terrible Also my wife feelt the same . everything was salty , bitter way to make sugar all the juices have a fake taste I tried pretty much close to 20 different things They tasted terrible Only fruit , milk and bread were tasty You need to do something about that My wife and I we were sick but I did not want to complain I will come back because I love your place hopefully food will taste better These few days your food was terrible and I’m not a picky eater

Excellent! Food environment and service are all good! There are four restaurants, Italian, French, Mexican and a comprehensive restaurant, all of good quality! The bar is great too!