Holiday Inn Express & Suites Atlanta South - Stockbridge

The customer service by the front desk and manager was terrible. They consistently mad me aware that I booked through a third party vendor and denied every request initially because of that. The GM was rude and unprofessional and many held conversations while on their cell phones. The hotel is new and was in excellent condition but the customer service was terrible. The housekeeping staff spoke little to no English but you could tell and feel they wanted to help. The front desk and management team could learn a lot from them.

I had a great experience. Check in was easy. I save my room on my card and so it was quick. My room was large enough and the bed and covers were comfortable. I take my cleaning supplies because you just never know, I didn't need them. I stayed 3 days and was not disappointed. I will be back.

Hotel was nice .BUT ac fanon ac was so loud we had to use earplugs to sleep. NEVER HAVE WE HAD A NEW HOTEL WITH AC AO LOUD.Couldnt shut it off.

Autumn was great! She checked me in, served me breakfast she performed quite a few jobs during my stay and didn’t miss a beat. Thank you Autumn!

We arrived after 11 pm on our drive coming home from Florida. Hotel is a bit hard to find as it is up on a hill and there is not great signage. When we arrived there was a sign on the door that said you had to be buzzed in after 11 pm. I liked this because it felt safe but on the other hand made me question the area since I’ve never experienced having to be buzzed in before. Check in was easy and the young lady at the desk was super friendly! She even asked us our floor preference, placing us on the 8th floor which was super quiet! Brand new hotel, only 3 months old! You could smell it was brand new! Excellent room, super comfortable beds, pillows, and linens. Only complaint was that the bathroom was not clean. To tile area both in and out of the bathroom was visibly dirty. You could see sticky, circles of something which was disappointing since everything else was top notch. Breakfast options were the best yet out of the 6 Holiday Inn Express hotels we have stayed at on our trip. My 17 year old certainly gets his money’s worth eating and packing extras for the road! Multiple egg choices, bacon, sausage, biscuits and gravy, oatmeal, grits, cinnamon rolls, breads, fruit, juice, coffee, etc. young lady serving breakfast was very friendly as well. We repeatedly stay at Holiday Inn Express because we know what to expect and love the full breakfast! Definitely recommend this location!

Nice room, pretty area, morning breakfast was odd, place was cleaned out by large group and we didn't go back to see if it was replenished.

Beautiful, new hotel. Lady at front desk was so nice and efficient (upon check-in and check-out). Super clean. Great breakfast that stayed well stocked. Great location. Would definitely recommend! Bed was a bit hard for us though.

Only open 3 months so very clean and modern. Breakfast was good. Comfy beds!

Nice, clean, friendly staff, breakfast was good and hotel is new new