Jiangshan Avneue, Suyu District, Suqian, Jiangsu, ChinaView Hotel Details
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Hengfeng International Hotel Guest Reviews
4.9/5
Perfect
1885 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(1885)
Positive reviews(1881)
Reviews with photos/video(406)
Delicious breakfast(271)
Friendly front desk staff(101)
Would stay again(91)
Perfect for business trips(48)
Offers pick-up/drop-offs(46)
Close to train station(34)
Nice bathtub(10)
Negative reviews(4)
Guest User
Superior Double Room
Stayed in May 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on May 9, 2024
I came back to Suqian for a few days to do business, and on the last day I stayed at the "Hengfeng International Hotel" near the high-speed rail station. Unexpectedly, such a hotel gave me a "surprise" satisfaction: from welcome to check-in and all services after check-in are worthy of praise👍. Chen Yan at the front desk warmly tracked and delivered the luggage throughout the process, the room boy promptly replenished the room supplies and delivered them to the room on demand, provided dinner service at the restaurant on the third floor of the hotel, and provided on-demand "packing" service at the breakfast bar on the first floor. Xiao Wang's drop-off service was arranged with the assistance of Chen Yan... Every aspect reflects that all the staff of the hotel are working hard to implement the hotel's corporate culture and maintain the hotel's service concept: moving guests with love, touching forever! Thank you again for the warm service provided by all the staff after staying at this hotel. I will definitely stay again in Suqian in the future.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in future services. We look forward to your visit again and we will serve you wholeheartedly! I wish you good health and happiness to your family!
🚀 zhuanyelvyou100nianCiCi~
Superior Room (2 beds)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2024
The room was spacious, the front desk service was friendly, the breakfast was rich, and we were given breakfast for our children. There were welcome fruits, snacks, drinks, and free evening porridge. A souvenir was also given when we left.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Suqian Hengfeng International Hotel. Satisfaction has only a starting point but no end. The hotel will continue to improve the quality of service and bring you more surprises. We look forward to your visit again.
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is very good, the massage chair is great, the butler service is very professional and thoughtful, and the breakfast is very rich
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring every guest a super value experience. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
I am very satisfied with all aspects, especially the service. I feel at home and every detail is taken into consideration. I will choose to stay here next time I come to Suqian!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and trust in Suqian Hengfeng International Hotel. We adhere to the service brand of "touching guests with affection and touching them forever" to make you feel the warmth of home when staying at Hengfeng International Hotel. We look forward to your visit again to review our progress and wish you a happy day.
Guolengleng
Superior Room (2 beds)
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Mar 13, 2024
It was a great surprise. I will choose to stay here next time I come to Suqian.
The service is super good, the breakfast is delicious, the room provides drinks and snacks, welcome fruits, and small cakes and snacks are given when checking out. The handwritten cards are super cute.
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Xuruixue
Superior Double Room
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Mar 5, 2024
When we were on our way to Zibo via Suqian, we encountered heavy snow and icy roads, so many highways were closed. When we set out, more than a dozen staff members came together to shovel snow for us. This hotel gave us a different kind of warmth.
Original TextTranslated by Google
6/7
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The breakfast is very rich, the room facilities are very complete, and you can order food in the room. The service is very enthusiastic, helping to open the car door, pick up the luggage, and deliver the luggage. Before leaving, they also gave snacks and gifts, which is a configuration only available in luxury hotels. I will come again next time I pass by
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 17, 2024
I was passing through Suqian on my way back to the city for work, and my friend recommended this hotel to me. I felt very good from the first sight when I entered the lobby. The service staff were very friendly. We arranged a high-rise room overlooking the Grand Canal, and the luggage was delivered to the room. The big massage chair was something my family of three wanted to try to relieve the back pain caused by long-distance travel. I didn't have time to experience the good night porridge and foot bath, but the breakfast was a big surprise. There were many varieties. I didn't eat much because I was in a hurry to leave. The waiter even packed a bag for me, saying that children are prone to hunger on the road. Then he gave me a souvenir before leaving, saying that there was a car wash service. We didn't have time to wait, so we just washed it. A guest next to us found that he could wash his car and made an appointment. Unexpectedly, two minutes later, he said that he had washed his car last night. This was too amazing.
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Xinkelejiabing
Superior Room (2 beds)
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The hotel is very new, and you can see the atmosphere of the hotel from the super large lobby! This was confirmed after checking in. Double toiletries and mineral water, welcome fruit, and free car wash service! A small gift was given before leaving, which can be said to be home away from home! Very good!
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Very satisfied, this is the most satisfying stay for my family during our 6-day trip. The self-owned parking lot is very large, so there is no need to worry about not having a parking space for your own car. The room is very clean, and the toilet seat is heated. During the Spring Festival, many hotels did not have breakfast, but this one provided it normally, and there were many varieties. In the evening, goodnight porridge was delivered to the door of the room. There was a massage chair in the room for free use, and there were also free snacks and drinks. The staff provided very good service, and gave two boxes of souvenirs before leaving, and flushed the car. I highly recommend it and will come again next time!
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
lhj12688
Superior Double Room
Stayed in Feb 2024
Family
10 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is clean, tidy and sanitary, the service is thoughtful, meticulous and warm☺️, the transportation is convenient, there are many listed companies in the high-tech zone, Suqian's cultural and tourism promotion is powerful, and it is close to the Beijing-Hangzhou Grand Canal. It is a very good experience.
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 17, 2024
It was my first time staying at Hengfeng. The price was very reasonable and the service was beyond my expectations. There was a security guard at the door to help clean the car. The girl at the front desk sent it to the room when I checked in and added WeChat. She also asked about the time of fruit delivery in the evening and sent souvenirs when I left. The service exceeded my expectations. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Liqiaoneiaiweier
Boutique Twin Room
Stayed in Feb 2024
Family
8 review
4.0/5
Very Good
Posted on Feb 13, 2024
The hotel room was clean, spacious, and had a smart toilet, but I didn't see the massage chair that others had commented on, and they didn't provide nutritious dinner porridge. On the way there, the hotel contacted me and offered to upgrade my room, and asked if I had any special needs. At that time, I felt that the service was very good, and it was a considerate hotel. Check-in was also smooth, especially Oda who was very enthusiastic and took us into the room. , and taught me how to connect to WIFI. The room service staff I met were also very enthusiastic. It should be a good review here, but what happened next was very unpleasant. The so-called upgrade of the room, the coldness increased when entering the door, and half of the windows were facing north. It was blocked. I looked down from the window and saw the construction site below. I asked for a different room and was told that there was no one facing south. I said everything was fine, but I just asked for it to be closer to the other room I booked so that we could take care of each other. There was originally a room that was closer. There were all kinds of excuses about the room, and we had to be divided into two ends. I went to change rooms for the third time, but I was very unhappy and was moved to a closer one. It was delayed for more than 40 minutes, which was very uncomfortable.
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your recognition of our staff. We provide the most considerate and meticulous services to each guest and bring a value-for-money experience to each guest. Hengfeng International Hotel is a hotel full of youthful vitality. It shows the unique charm of the hotel to guests with the service spirit of "serving with love and moving with heart". Encouragement from guests is the greatest support for the hotel. We will serve everyone with heart. Family members, looking forward to meeting you next time.
TanfuyongJason
Boutique Twin Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The hotel is in the south of the city, and the location is a bit remote, but it is easy to find when I drive. The hotel has charging stations, which is very convenient. The overall service is thoughtful and enthusiastic. Several girls seem to be called Xiaohan, Xiaosu, and Chen Yan (transliteration) are very enthusiastic, helping with luggage, delivering fruits, finding forks, etc. The breakfast is very rich, especially the noodles are great. The car was very dirty along the way, and the doorman cleaned it for me, which made me feel very happy. Check out quickly and get on the highway easily. Come again if you have a chance
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.
Sanmeixiangcao
Superior Double Room
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 14, 2024
I stayed for five days without realizing it. Overall, it was very good! First of all, it is not easy for the complex to score 4.9 points, not to mention the hardware. I can only say that the owner was generous when he built it! In terms of software, although there were some minor incidents when we checked in, the linkage mechanism was particularly strong. At the same time, all the service staff of the hotel were very enthusiastic and took the initiative to say hello. Even the PA auntie could greet us warmly, and other positions were even more enthusiastic. The room cleaning saw that we washed the children's clothes and took the initiative to dry them and send children's utensils. There is a male manager in the catering department. I saw him on duty for five consecutive days. He was very enthusiastic. I think the service of this hotel is estimated to be among the top three in Suqian🌻🌻🌻. ㊗️Your hotel is doing a booming business!
Original TextTranslated by Google
Response from Property: Thank you for your high evaluation of our hotel and your affirmation of our staff. We provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Hengfeng International Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with the service spirit of "serving with emotion and touching with heart". The encouragement of guests is the greatest support for the hotel. We will serve every family attentively and look forward to meeting you next time.