KITTISAK.K
May 18, 2025
Stayed in room 924 on May 16, 2025 and found that
1. The bathroom drain cover was not closed properly. Be careful when taking a shower. If you accidentally kick it, you will definitely get a bloody bruise.
2. The drinking glass that was placed for drinking water was dirty and had dust in it, as if it had not been washed.
3. The old refrigerator was loud. It definitely disturbed my rest.
4. Surprisingly, there were 2 guests staying. The hotel gave me 1 key card. When I went to ask for more, the staff said that there was a deposit of 300 baht and the deposit could only be in cash. It could not be transferred or deposited by credit card. At that time, I did not bring cash down, so I said that I would come back to pay when I returned. So I told the staff that it was unreasonable for 2 guests staying and only 1 key card. If someone went out, when they returned, they would have to be woken up to open the door for the other person to enter the room. It really did not make sense. The staff said that the key card was lost and not enough. That was an internal problem that the hotel had to consider managing and fixing. After about 2 hours, the staff contacted me to ask for the key card deposit back. The customer did not have to deposit anymore, which showed a lack of professionalism.
I assure you that everything that happened was true.
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