Hampton Inn & Suites Phoenix-Surprise

This is a very nice facility, very clean, conveniently located, and friendly helpful staff. We will definitely stay here in the future when we visit family in the area.

We started here for 2 nights. The first morning walking up, unfortunately wasn't good. Our room was above the maintenance room, and kept hearing doors closing, A LOT, as we were trying to sleep in. But we told the front desk, they apologized, and moved us to another room, with a bit of an up grade. It was very much appreciated, and the next morning, we slept in nice and sound 🙂

The Hampton Inn in Surprise, AZ is clean and safe. Staff are very friendly and the breakfast good. The AC/heaters are noisy, the water pressure weak, and the fitness center was poorly equipped- a few cardio machines and med balls. No free weights. No water in the fitness center cooler either.

Personnel at front desk we're very pleasant. The room needs to be updated and the mattress was uncomfortable and very noisy. The a/c in room was also very loud when running.

When we got there , late and very tired we were welcomed by a room of about 57 degrees.. Not happy...

This hotel is in a nice area. The front staff was friendly. The room was clean. I like the new type of roller blinds they have—eliminates light coming in the cracks. There was also a nice breakfast buffet.

Like the quiet, cleanliness, n for me convince of shopping n eateries, n close to my family...but they have got to change up or add to breakfast..n stop with the onions, as not everyone can eat them..has been same breakfast for a few yrs now..also with their wine-there r so many good wines out there n they serve Berringer..1st glass is free, but then u have to buy any additionals, n i would not pay for Berringer..how about using glass instead of plastic to serve wine..green tree has good looking glasses very cheap, n wine does taste better in glass as opposed to plastic..

Convenient location, several restaurants in the immediate area and, other than during rush hour, easy to get to and out of.

Visiting family in Peoria. Hampton Suites was closest. It was good. Could use a horizonal handicapped bar instead of vertical in the bathroom. My husband did slip and fall in the shower. He is fine! No problem. Could REALLY use a towel bar or hook closer to the tub/shower. Rather tough to get the towel for short people. The bed was too high for short people. The toilet to short for tall people. But aside from that, we were comfortable. Breakfast was okay, just okay. Omlets were one choice only. Would have liked scrambled eggs as an option for those who do not like the omlet with peppers. The make your own mini waffels were really good.