No. 18 Fucheng North Road, Wuzhong District, Suzhou, Jiangsu, 215000, ChinaView Hotel Details
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Guest Reviews of Ramada by Wyndham Suzhou Luzhi
8.6/10
331 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.3
Service8.4
Cleanliness8.9
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All reviews(331)
Positive reviews(315)
Reviews with photos/video(44)
Classy environment(30)
Garden view(14)
Large rooms(13)
Convenient parking(10)
Friendly front desk staff(9)
Tasty food(8)
Perfect for business trips(7)
Average sound insulation(7)
Negative reviews(16)
Marius Z
Twin Room
Stayed in Apr 2025
Travel with friends
42 review
9.5/10
Amazing
Posted on May 25, 2025
15 mins walking distance from the center of the water town. The building is very interesting and modern. I loved the inside yard with a pond. The room is big and has everything you need, including a shower and a bath tub. It seemed that the hotel was half empty but then I had a very good sleep.
Response from Property: Dear Guest,Thank you for your positive response and for enjoying your stay at Ramada Hotel . We value you and appreciate your choosing Ramada. We look forward to seeing and hearing from you again. Best wishes to you. Assistant Manager.
Ana Chornopyska
Superior Double Room
Stayed in Apr 2024
Couples
10 review
10.0/10
Outstanding
Posted on May 6, 2024
I really liked this hotel, very spacious and very comfortable. The people working at the hotel very welcoming and ready to help, totally recommend who wants to have a peaceful vacation, also the hotel is very well located.
Response from Property: Dear Guest,,Thank you for your positive response and for enjoying your stay at Ramada Suzhou Luzhi . We value you and appreciate your choosing Ramada Suzhou Luzhi . We look forward to seeing and hearing from you again. Best wishes to you. Assistant Manager
vanial
Superior Double Room
Stayed in Mar 2023
Other
7 review
9.5/10
Amazing
Posted on May 2, 2023
Good hotel, a 15 minute taxi ride from the nearest subway. However suitable landmarks nearby. Lovey staff and good food. Worth another stay
Response from Property: Dear Guest,Thank you for your positive response and for enjoying your stay at Ramada Hotel . We value you and appreciate your choosing Ramada. We look forward to seeing and hearing from you again. Best wishes to you. Assistant Manager.
Guest User
Twin Room
Stayed in Jun 2024
Solo travellers
12 review
10.0/10
Outstanding
Posted on Sep 28, 2024
服务:hhhhhhhhhh
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住蘇州甪直都市置業華美達酒店!您對我們酒店的肯定和喜愛,是我們前進的動力,將激勵我們不斷改進和創新,從而讓每位客人都體驗到我們優質的服務。期待您的再次光臨!祝您身體健康,工作順利! 蘇州甪直都市置業華美達酒店,客户關係主任
srivastavapriyanka
Superior Double Room
Stayed in Apr 2024
Couples
17 review
10.0/10
Outstanding
Posted on May 10, 2024
Nice experience
Response from Property: Dear Guest,,Thank you for your positive response and for enjoying your stay at Ramada Suzhou Luzhi . We value you and appreciate your choosing Ramada Suzhou Luzhi . We look forward to seeing and hearing from you again. Best wishes to you. Assistant Manager
Spider-Man
Superior Double Room
Stayed in Jun 2022
Couples
12 review
7.5/10
Posted on Aug 2, 2022
It is a lovely place. It is almost an hour from food and bars. The pool was not open. I was not happy about that. I only wanted the place for the pool :(. Now on a high note, the breakfast was wonderful.
Response from Property: Dear Guest,Thank you for your positive response and for enjoying your stay at Ramada Hotel . We value you and appreciate your choosing Ramada. We look forward to seeing and hearing from you again. Best wishes to you. Assistant Manager.
Langlangshiboluoboluomi
Superior Room (2 Beds)
Stayed in Apr 2025
Family
99 review
10.0/10
Outstanding
Posted on May 5, 2025
Convenient location, clean rooms, good service, delicious food, children are very happy, the first choice for visiting Luzhi Ancient Town~
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住蘇州甪直都市置業華美達酒店!您對我們酒店的肯定和喜愛,是我們前進的動力,將激勵我們不斷改進和創新,從而讓每位客人都體驗到我們優質的服務。期待您的再次光臨!祝您身體健康,工作順利! 蘇州甪直都市置業華美達酒店,客户關係主任
Youbeipingren
Twin Room
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 14, 2025
Beautiful environment, spacious treatment rooms
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住蘇州甪直都市置業華美達酒店!您對我們酒店的肯定和喜愛,是我們前進的動力,將激勵我們不斷改進和創新,從而讓每位客人都體驗到我們優質的服務。期待您的再次光臨!祝您身體健康,工作順利! 蘇州甪直都市置業華美達酒店,客户關係主任
xujingsh
Superior Double Room
Stayed in Dec 2024
Business travellers
16 review
8.5/10
Very Good
Posted on Jan 20, 2025
Located on the edge of Luzhi Ancient Town, the hotel looks good, but the other services inside cannot keep up with the Ramada brand, such as the breakfast price-performance ratio is very poor, similar to Home Inn 20
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Suzhou Luzhi Ramada Hotel! First of all, thank you for your review of the hotel in your busy schedule. I am very sorry that this stay did not meet your expectations. The hotel breakfast problem has been reported to the catering department for rectification. The breakfast is diversified and rich in Chinese, Western and local Luzhi specialties. I look forward to your visit again! I wish you good health and good work! Suzhou Luzhi Ramada Hotel, Customer Relations Director
3000851681
Deluxe Double Room
Stayed in Apr 2025
Family
6 review
6.5/10
Posted on May 8, 2025
Very old, in a place similar to a factory area, the surrounding environment is not very good, 10 minutes away from the ancient town
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Suzhou Luzhi Ramada Hotel and taking the time to share your experience in your busy schedule. The hotel has been open for more than ten years. The hotel's interior is decorated in pure Chinese style and the exterior is in Suzhou garden style, with white walls, black tiles, small bridges, flowing water, pavilions and terraces. I am deeply sorry that the hotel's decoration style may not meet your expectations. I wish you good health and good work! Guest Relations Director of Suzhou Luzhi Ramada Hotel.
Guest User
Superior Double Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 3, 2025
The room is clean and tidy, with a large space and no peculiar smell. The quilts and bedding are clean and there is no peculiar smell. Although the facilities are relatively "classical", I am generally satisfied, especially when I bring my children out. The room is clean and the food is delicious.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住蘇州甪直都市置業華美達酒店!您對我們酒店的肯定和喜愛,是我們前進的動力,將激勵我們不斷改進和創新,從而讓每位客人都體驗到我們優質的服務。期待您的再次光臨!祝您身體健康,工作順利! 蘇州甪直都市置業華美達酒店,客户關係主任
Flyjingjing
Twin Room
Stayed in Mar 2025
Couples
35 review
9.5/10
Amazing
Posted on Apr 8, 2025
During the Qingming Festival, I visited Luzhi Ancient Town and decided to stay for one night. I didn't like staying in a B&B, so I booked this hotel nearby. The price was less than 400 yuan, and I didn't have much expectation. Unexpectedly, I felt very comfortable. Although the hotel is simple in furnishings and decoration, the furniture is neat, the space is large, and the hygiene is very good. There is a cherry tree just outside the big glass window. I felt very comfortable. If I have the opportunity to come here again next time, I will definitely choose Ramada. A few suggestions: 1. Equip with a shoe horn; 2. Equip with a smart toilet lid; 3. Equip with a conversion socket (often only a data cable is brought, not a charging head.); Purely personal feelings, hope the hotel ✊
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住蘇州甪直都市置業華美達酒店!您對我們酒店的肯定和喜愛,是我們前進的動力,將激勵我們不斷改進和創新,同時感謝您提出的寶貴意見,已將您提出的意見已反饋給客房部,目前鞋拔子、充電器問題酒店已下采購單進行採購,關於智能馬桶蓋目前還在跟進中,再次感謝您選擇我們酒店。期待您的再次光臨!祝您身體健康,工作順利! 蘇州甪直都市置業華美達酒店,客户關係主任
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Family
4 review
6.5/10
Posted on Oct 4, 2024
The location is OK, it takes about ten minutes to walk to Luzhi Ancient Town. The surroundings are a bit desolate and there is no scenery.
The service is OK, the housekeeper is very hardworking, and the front desk is also quite dedicated. The breakfast is simple, and the highlight is that the noodles are very delicious, highlighting the high standard of Su-style noodles.
The room is not big, the decoration is outdated, and at first glance it reminds me of a guesthouse. The Wi-Fi is non-existent, and most of the time I was forced to use my own data. The most unbearable thing is that the sound insulation is extremely poor. I heard loud chatting in the corridor at midnight, and a strange old man knocked on the door twice at more than five in the morning. There were also people in the opposite room who came in and out and slammed the door hard. The quality of sleep can be imagined.
All of the above, a big deduction.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住蘇州甪直都市置業華美達酒店!感謝您百忙之中對酒店點評提出您的寶貴意見,已經反饋問題已反饋部門跟進處理,酒店2012年營業已有12年裝修風格為中式風格家居為紅木傢俱,同時您預訂的房間為42²如您感覺房間小我們還有80-90平方的房型可供您選擇預訂,未能達到您的期望非常抱歉,期待您的再次光臨!祝您身體健康,工作順利! 蘇州甪直都市置業華美達酒店,客户關係主任
Anonymous User
Twin Room
Stayed in Feb 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Mar 27, 2025
The location is good, parking is convenient, very suitable for business trips
The service is considerate and the hotel facilities are complete
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Suzhou Luzhi Ramada Hotel! Your affirmation and love for our hotel is our driving force, and will inspire us to continuously improve and innovate, so that every guest can experience our high-quality service. Looking forward to your visit again! I wish you good health and good work! Suzhou Luzhi Ramada Hotel, Customer Relations Director
Bingbingle
Superior Double Room
Stayed in Feb 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Mar 29, 2025
The room furnishings are old, the air conditioning noise affects sleep, the service is very enthusiastic, the hotel environment is antique, the stay experience is acceptable
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您選擇入住蘇州甪直都市置業華美達酒店!您對我們酒店的肯定和喜愛,是我們前進的動力,將激勵我們不斷改進和創新,從而讓每位客人都體驗到我們優質的服務。期待您的再次光臨!祝您身體健康,工作順利! 蘇州甪直都市置業華美達酒店,客户關係主任