Qarwa Palace Resort and Spa: This luxury hotel brand is renowned for its impeccable service and attention to detail. Guests often comment on the friendly and accommodating staff who go above and beyond to ensure a memorable stay. The room they gave us was not good enough, it looks like aback-up room when the hotel is almost fully booked. No towels in the room. The staff are so friendly, they was an error with the payment of my room via the agency which supposed to be fixed at the date of arrival not the check-out time, Edward seems to be the front desk manager and he has bad attitudes , he looks down on people and he does not even smile. I have worked in hospitality more than 10 years and I never seen such behaviors and attitudes from front desk managers. The hotel is super good and worth the price, especially if you booked the room with All-inclusive. I highly recommend it.
Gym 1/5 - access to the Caniflor Hotel gym, sister hotel is given, but the equipment is all old, broken or insufficient. Better to just go to the outdoor park.
Sauna 3/5 - again at Caniflor hotel, but need to ask to use in advance. I didn’t end up using - but it looked OK.
Sleep - 2/5 - mattress springs were a bit worn, could hear the water pipes most of the night.
Breakfast - 3/5 passable breakfast, at the price point of the hotel, it’s good value. Bread, some salad, ham, cheese, yoghurt, cereals, some fruit, eggs, beans, bacon and sausages. Coffee and juices to drink.
Beach - Just the rocky beaches of St Paul’s nearby.
Staff very friendly
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Price per night from:€ 151
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