Hyatt Regency Sydney Reviews

Stayed for 13 days at Hyatt Regency Sydney and had a great overall experience. The room was compact but had everything I needed for a comfortable stay. I had a drainage issue in my first room, but the staff handled it promptly and even upgraded me to a room with a lovely view of Darling Harbour – really appreciated that gesture! The location is great – quiet enough to relax, but still just a short walk to the CBD, so it’s super convenient. One small thing to note: no dental kit was provided during my stay, so bring your own just in case. Otherwise, service was excellent and I’d happily stay here again!

good environment, nice location and it is close to train and commercial area.

In terms of scenery and amenities, this hotel is perfect. I booked a room in high level with Habour view so that I can watch the fireworks while I’m enjoying champagne in my own room. That was a top-notch experience. However, the cleanliness leaves much to be desired. The big window has noticeable stains that highly affect the view. The toilet is badly designed that the lid can never stand up straight. Flies are all over the washroom which is outrageous!

Everything was good except I had to remind three days in a row to front desk to ask housekeeping to fill up body wash. Had to take shower 3 days without body wash.

The first day was almost spoiled by a giant roach that decided our room belonged to him. However the staff, particularly at the concierge/bellhop area were consistently great and they were very helpful and friendly. The hotel's corridors were really showing their age with the peeling wallpaper, but the rooms themselves were fine. Oh and the roach? We rang reception and they immediately changed our rooms!

Good value.. recommended Will come back again if visiting syd in the future

Location wasn’t actually strategic as the entrance was located like a quiet alley. There’s a very steep slope must walked uphill or downhill whenever going through CBD. No toothbrush, shaver provided. Others like hand soup, shower cap, cotton bud, sanitary bag only provided on the day checked-in, subsequent stays only clean up but not refilled. Cup and tea spoon were not cleaned, with sticky handle.

Very good location, just at Darling Harbour. Staff very friendly. Breakfast could be improved, no clear allergy indications and no staff ready to help.

Amazing! We went to the city for Vivid and the location was absolutely perfect. We will certainly be back.

No water bottles, only for premium members, tiny king bed room, unbranded coffee and tea sachets not worthy of a 5 star hotel. Couldn’t sleep because of the cars noise even though we were on the on the 9th floor. To be honest not worth the money.

We had a great stay here! Very close to Darling hb and the breakfast was great. Lovely staff and comfortable beds.

Strategic location, walking distance to Darling Harbour.

Amazing place to stay in sydney.

Lovely location but can be very busy, which mean you will not get an early room check-in or late check out .Also the room service is not existent. You need to pay for them to deliver meal to the room . That’s very disappointing