The Sentra Manado

The Sentra Manado Reviews

The Sentra Manado

Jl. Ir. Soekarno, Maumbi, Kec. Kalawat, Paniki Atas, Talawaan, North Minahasa Regency, North Sulawesi, 95378, IndonesiaView Hotel Details
The Sentra Manado
The Sentra ManadoThe Sentra ManadoThe Sentra Manado
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The Sentra Manado Guest Reviews

3.9/5
Good
44 review
Verified reviews
Location3.6
Amenities4.1
Service4.0
Cleanliness4.1
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All reviews(44)
Positive reviews(37)
Reviews with photos/video(12)
Negative reviews(3)
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
1 review
1.2/5
Posted on Apr 4, 2025
Bad experience, waiting for the room 1.5 hour Came in 14.32, get room 16.01
Anne Kilis
Premier King Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Hotel yg cozy, bersih, nyaman untuk staycation with family, stafnya jg ramah dan helpfull... special thx to Ricky excellent bartender ๐Ÿ˜ƒ๐Ÿ™
Response from Property: Dear Anne Kilis, Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager
Guest User
Premier King Room
Stayed in Apr 2024
Other
1 review
3.5/5
Posted on May 8, 2024
I have to pay 100,000 ruppiah to check in 2 hours earlier which other hotel don't do this.
Guest User
Premier Twin Room
Stayed in Sep 2024
Solo travellers
1 review
3.0/5
Posted on Nov 4, 2024
Location not suitable for tourist
Response from Property: Dear Guest User,Thank you for your feedback. Weโ€™re sorry to hear that you found the location unsuitable for tourists. We strive to provide a positive experience for all our guests, and we appreciate your input as it helps us improve.If you have specific concerns or suggestions, please feel free to share them. We value your perspective and hope to have the opportunity to welcome you again in the future.Best regards,Rommy SendukGeneral Manager
Guest User
Premier King Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Staffnya sangat2 ramah & helpfull bgt, Over all oke๐Ÿ‘๐Ÿป
Response from Property: Dear Guest User, Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager
Guest User
Deluxe Twin Room
Stayed in May 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Jun 21, 2024
I will go back again when I am in Manado
Response from Property: Dear Guest User, Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager
fhivay
Deluxe Twin Room
Stayed in Feb 2023
Family
7 review
5.0/5
Outstanding
Posted on Mar 25, 2023
great hotel, with gret staff really enjoy. breakfast is good love the pool
Response from Property: Dear Valued Guest,Thank you for the feedback.We are pleased to know that you had an enjoyable stay with us.We look forward to welcome you again in The Sentra Manado.Best Regards,Rommy SendukGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Feb 28, 2025
Good hotel
Response from Property: Dear Guest User,Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager
Novita Regina
Deluxe Twin Room
Stayed in Feb 2023
Family
1 review
4.2/5
Very Good
Posted on Apr 28, 2023
Near to hospital
Response from Property: Dear Novita, Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager
inmy
Premier King Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Bagus pelayanan ok. Puas deh
Response from Property: Dear Inmy, Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager
Herodimus Charles
Deluxe Twin Room
Stayed in Nov 2024
Couples
7 review
3.2/5
Posted on Jan 3, 2025
If you just want to stay and enjoy the hotel facilities, this is the hotel, because if you want to go anywhere, it is very far from the city center and the crowds. The bathroom needs repair because the water flows into the room, maybe the workers didn't study Archimedes' law enough.
Original TextTranslated by Google
Response from Property: Dear Herodimus Charles,Thank you for sharing your experience. Weโ€™re glad you enjoyed our facilities and appreciate your feedback.We apologize for the bathroom issue and assure you that our team is addressing it to improve guest comfort. While our location offers tranquility, we understand it may not suit everyone seeking city-center convenience.We value your input and will use it to enhance our services.We look forward to welcoming you back for a better stay in the future.Warm regards,Rommy SendukGeneral Manager
JuandyJun
Premier Twin Room
Stayed in Nov 2024
Family
125 review
4.0/5
Very Good
Posted on Dec 27, 2024
Being together with family for my nephew's birthday made this very supportive for our activities because apart from being in the north, it is also close to the international hospital. It only takes 10 minutes to get to the airport from this hotel and Transmart is only 5 minutes.
Original TextTranslated by Google
Response from Property: Dear JuandyJun, Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager
Guest User
Premier King Room
Stayed in Jul 2024
Couples
17 review
1.5/5
Posted on Aug 15, 2024
1. The parking facilities are very strange. People staying at the hotel are not allowed to park their cars in the parking lot in front of the lobby, but others are allowed. 2. The security guard is rude or does not know the guest service regulations. When the security guard delivers luggage, he competes with other guests for the elevator, which makes people feel very uncomfortable. 3. The sound insulation of the room is very poor. There is a lot of noise in the corridor and upstairs in the middle of the night, which affects rest. 4. The hotel and the hospital are connected in one building, and there are many graves around, which makes people feel psychologically uncomfortable and cautious!
Original TextTranslated by Google
Response from Property: Dear Guest User, hank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments about the parking facilities, staff behavior, noise levels, and location have been noted and will be reviewed with our team to ensure improvements are made.We value your input as it helps us enhance our services and guest experience. We hope to have the opportunity to welcome you back in the future and provide a more comfortable and enjoyable stay.Best Regards,Rommy SendukGeneral Manager
Kifly
Stayed in Nov 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 5, 2023
Overall the hotel service is very good, but when it comes to getting to the city center it is a bit far.
Original TextTranslated by Google
Response from Property: Dear Kifly, Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager
Anonymous User
Premier King Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Clean, comfortable, delicious breakfast
Original TextTranslated by Google
Response from Property: Dear Anonymous User, Thank you for the feedback. We are pleased to know that you had an enjoyable stay with us. We look forward to welcome you again in The Sentra Manado. Best Regards, Rommy Senduk General Manager