Hotels in Wanfeng Tonghua Ski Resort, Tonghua

The little friends came to ski together and booked four rooms, and everyone was very satisfied. The homestay is right next to the snow field, not far away, the environment is particularly good, and I will live here in the future.

The room was very spacious and clean, with excellent bedding and amenities. I booked two rooms, and they gave me the closest one, which I'm really grateful for. The price is also very affordable in the summer. Parking is easy. Restaurants and hot springs are nearby. A busy area with plenty of restaurants is only a ten-minute drive away.

I stay at the Ratu Hotel every time I come back. The hotel rooms are large, with independent work desks. They are very clean and have good sanitary conditions. It makes people feel at ease. The facilities are complete. There is also a gym on the third floor. Except for the lack of a swimming pool, everything else is perfect. It is really great. The breakfast is also very rich, with both Chinese and Western food, as well as local snacks. The WiFi in the rooms is independent, the speed is fast and very secure. The biggest feature of this hotel is the good service. They are very warm and polite from the front desk to the room attendants, especially Manager Wang at the front desk. He is kind and enthusiastic. He also helped me with the upgrade service. He is very enthusiastic. In short, I am very satisfied with my stay this time.

Deluxe twin room with view of the snow slopes. Thanks to Holiday’s [Guest Relations Director] MUY for being able to help solve the matter from the customer’s perspective, thank you! The breakfast on the first floor is above average, and the tea restaurant for lunch and dinner is also above average, but the few waiters and the manager are serious and cute. The steak on the second floor is of good quality, recommended! Although the workload of customer service cleaning is heavy, the aunts and uncles all smile very kindly, work quickly, and are attentive and thoughtful. The customer service and hardware are average (no small refrigerator), and the room heating is sufficient. Combined with the overall feeling of the ski resort - from the beginning, the rights and interests rules were a bit flexible, then gradually became better and more familiar with the environment and service improvements, and finally HAPPY ENDING.

Facilities: The children's dental appliances and disposable slippers are prepared in the room, very intimate, the hair dryer is also very easy to use, the facilities are complete and comfortable to live Environment: The environment is very good, there is a kind of beauty that is not in China, everything is clean and tidy, the sound insulation is very good, the child said that this is the favorite and most beautiful hotel I have ever stayed in, the experience is very good, the window is a beautiful mountain view Service: The service is very good, the standard room is set, the front desk actively reminds the child that you can eat breakfast for free, the security at the door is very responsible, help guide the parking, in short, it is a very good accommodation experience, next time you come to Tonghua, you want to live here

As a startup user of Wanfeng Ski Resort and Holiday Inn in the first year of opening, I came back after two years. Of course, the facilities are as good as ever, and the location is of course invincible and convenient. Although the standard four stars can be reached by five stars. The obvious change this time is that the front desk staff has become well-trained, the operation is smooth and mature, and the overall stay experience has become very good. I also encountered the front desk manager Yuan Jing, who I met when I complained about the hotel two years ago. I remember that because of the newly opened hotel, I was unhappy. I asked Manager Yuan to complain about a big pass. Although I couldn’t solve the problem of the new hotel running-in period, Manager Yuan was still very professional. Comfort and sorry, and at least let me breathe a sigh of relief. This time, Manager Yuan was still in his original position, indicating that the hotel is still quite stable, and he can retain talents to work there with peace of mind. Then I asked a lot of questions that have little to do with the hotel itself, and I answered them patiently. The small demands made are also completely satisfied. In addition, I also like Miss Mango, the person in charge of Wanfeng Reservation Department. I bought the room coupon for Guanshan Apartment before and didn't make an appointment for the right date. Later, the hotel lady promised me to help me pay attention to whether there is a vacant room to withdraw. In the end, someone really retired and gave an appointment to Wanfeng Holiday Hotel. Of course, the two are sister hotels, managed by the same team, regardless of each other

The hotel is very new, there is free parking, there are charging piles, smart hotel equipment, waiter service is warm, by the road, very easy to find, hotel bedding is very good. The disadvantage is that the elevator runs very slowly. I don't know if it is because the hotel is new and the equipment needs to be debugged.

The family traveled there and said it objectively: the hotel's location, hygiene, and service were all good, and the disposable supplies were also considerate. However, because the river outside the hotel was under repair, the noise was quite loud. At 11 o'clock at night, the machinery was still humming and working... At the same time, the hotel's central air conditioning was turned off too early, and it was too hot without air conditioning and I didn't get a good rest

The room is nice, the location is great, and the service is very thoughtful. The only problem is that the toilet is a bit small. I hope it can be improved in the future.