Ganghui Oriental Grand Hotel

The sound insulation is extremely poor. When I heard the sound of the sewer upstairs at night, I thought it was water in my room! The call from the next room is clear! The hot water in the bathroom is either boiling water or cold water. No one answers the room phone at all. If you call the front desk, you have to call twice every time to respond! What 5 stars, 2 stars can't be more! The dim sum decorations for breakfast are salted duck eggs and fermented bean curd. I don’t know what the food and beverage department thinks? !

After staying for so many years, I encountered the most dangerous hotel, the worst service, and only one ticket. I slept until eleven o’clock at night, when suddenly a cat jumped from the ceiling of the room, scaring my mother and daughter. I called the front desk many times but no one answered the phone. Finally, I got through. A staff member was sent to drive the cat away, regardless of our safety. The next morning, I told the front desk about this matter. After the front desk reported it, a police officer came, saying that the cat does not belong to their hotel, and that it is our duty to let the cat run in with the door of our room open. There are still such hotels in the world. The point is that my mother was so frightened in the middle of the night when she was 80 years old, she was so frightened, she didn't sleep well all night, and there was a shadow in her heart. The hotel didn't say anything at all, the nature of this kind of hotel is too bad.

After registering, when I entered the elevator, I found that the waiter did not write which floor and room number. Once I checked in, at around 1:00 in the evening, I called the reception for 5 minutes before the waiter came out. She went to sleep and looked at me with disgust. The quality of the waiters in this hotel is too poor

The check-in experience is extremely poor, extremely poor, and the worst in the past few years since traveling. Not to mention the problem of unclean cleaning, the adhesive tape on the door of the shower room was stuck backwards, which caused all the bath water to flow out of the shower room to the bathroom floor and flow to the living room, causing slips and falls on the way to the bathroom, glass shards from the glass cut fingers, and blood dripped all over the floor. I called the front desk to treat the wound. I waited for half an hour and had to call three times before arriving. The aunt couldn’t handle it, so I invited the duty manager (a man) to the room. The first thing I did was to treat the wound. I immediately asked the aunt to treat the water in the bathroom. You can watch the video of the state of the water in the bathroom. I went to reinstall the reversed adhesive *****s by myself, and it was already installed when the police came. I said one thing and did another thing. What happened was that I didn’t admit the problem of my hotel, and said that our hotel had no stars anyway, and the service attitude of the room was nearly 1,000 yuan. In the end, no one responded to us until we left. I will continue to report to the relevant departments.

First of all, the hotel environment is ok, it is a new hotel after all. But I have stayed in so many hotels and I have not stepped on the pit as much as this one. In the evening, I was trapped in the elevator as soon as I got on the elevator. Five people were trapped in the high temperature environment of more than 30 degrees for 20 to 30 minutes. Later, the hotel upgraded the room type as compensation. But it was because of this upgraded room that we didn't go to sleep until after two o'clock in the middle of the night! After getting out of the elevator, I want to stay in the room and blow on the air conditioner to cool off! As a result, 5 rooms were sweating because the air conditioner was not cooling. One of them was upgraded to a parent-child room in the middle of the night because the air conditioner was not cooling.

設施：四星級以上酒店標準，停車非常方便，可以免費停車 衞生：蠻乾淨的 環境：距大奇山就三公里的路程，周邊羣山環抱，確實很美，桐廬的市區也很不錯，車少人少！ 服務：早上的自助餐很精緻，口味都可以，服務熱情！有機會再去桐廬還會再訂這家！

酒店位置很不錯，離高鐵很近，大堂很漂亮，前廳服務很不錯，效率也高，自助辦理入住，給予協助，兩個機器人很顯眼，説是專門為客人服務的，客房很大，床也很大，枕頭有2種，大姐服務熱情，餐廳色彩很亮麗，人不多，但菜品都有，還有小盒酸奶，總之這次入住滿意

很滿意的酒店，房間好不説，服務特別暖心，給升級了房間還給我延遲退房時間，早餐品種很多，兩個字豐盛，前台小姐姐説住的好幫忙推薦一下，肯定值得推薦，下次有機會再來桐廬，一定還來住你們家[強]