Guest User
October 29, 2023
It’s our second stay here and, even though we’ve had a really pleasant experience the first time, we’re leaving not as relaxed as the 1st one. During check in we were told by the receptionist that kids are only allowed at the spa pool between 2 and 5pm. Much for our surprise, on the second day of our stay, kids were already yelling by the indoor pool at 11am with most of the childless adults having to leave it because of the circus it was. I’ve kindly checked with the pool girl what was that about since both their website and the receptionist state that no kids are allowed that time of the day, she gave me a “oh, when the weather is not so great kids are actually allowed the entire day, sorry”. Quite misleading, we wouldn’t have come here on a “not so great” weather weekend if we knew that beforehand. There’s nothing else to do there if the rains so we’ve felt like we’ve wasted our money to hear other peoples kids misbehaving… Other thing was the room service during our first night, my boyfriend ordered a club sandwich and the bread was as mushy as it gets, and my ceaser salad had this horrible fried sort of chicken nuggets on top of it and anchovies. Yuck. Not sure we’ll a have a third time there.