Ibis Tours Centre Gare

Ibis Tours Centre Gare Reviews

Ibis Tours Centre Gare

1 Rue Maurice Genest, Tours, 37000, FranceView Hotel Details
Ibis Tours Centre Gare
Ibis Tours Centre GareIbis Tours Centre GareIbis Tours Centre Gare
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Ibis Tours Centre Gare Guest Reviews

3.8/5
Good
51 review
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(51)
Positive reviews(20)
Reviews with photos/video(1)
Negative reviews(5)
smarthonesty
Standard Twin Room
Stayed in Mar 2024
Business travellers
36 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The location is excellent, right next to the Tours train station. Ibis Hotel has never disappointed people. The sanitary conditions are good, there is breakfast, and the front desk is very enthusiastic. I will stay there next time
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Response from Property: 感謝您的支持和肯定!很高興得知您對我們酒店的位置、衞生條件以及早餐感到滿意。我們前台的團隊也很高興能為您提供熱情的服務。期待您的再次光臨!😊
Guest User
Standard Double Room
Stayed in Mar 2023
Solo travellers
2 review
4.7/5
Amazing
Posted on Apr 22, 2023
Alright! And very accessible from the airport! Very dynamic, professional and charming welcome.
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Response from Property: Merci pour votre commentaire positif ! Nous sommes ravis que votre expérience ait été agréable, notamment grâce à notre emplacement pratique et à l’accueil chaleureux de notre équipe. Au plaisir de vous accueillir de nouveau lors de votre prochain séjour !
Edouard
Standard Double Room
Stayed in Oct 2023
Couples
16 review
3.5/5
Posted on Nov 6, 2023
Room with some hot water issues.
Original TextTranslated by Google
Response from Property: Merci pour votre retour. Nous sommes désolés d'apprendre que vous avez rencontré des soucis d'eau chaude dans votre chambre. Votre commentaire a été pris en compte, et nous allons nous assurer que ce problème soit résolu rapidement. Nous espérons vous accueillir à nouveau dans de meilleures conditions.
Guest User
Standard Double Room
Stayed in Jun 2023
Couples
1 review
3.7/5
Posted on Jul 15, 2023
Clean room
Original TextTranslated by Google
Response from Property: Merci pour votre commentaire positif ! Nous sommes ravis que votre expérience ait été agréable. Au plaisir de vous accueillir de nouveau lors de votre prochain séjour !
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 24, 2024
房間稍微小一點,可是位置很方便乾淨
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Response from Property: 感謝您的反饋!我們很高興得知您對酒店的便利位置和清潔度感到滿意。😊 關於房間的大小,我們也會努力改進,為您提供更舒適的住宿體驗。期待您下次再來!✨
Laurent M
Stayed in Mar 2024
Solo travellers
5.0/5
Outstanding
Posted on Apr 4, 2024
The room is modern and clean but not very large. Comfortable bed with two bedside lamps (each side). A bench seat and a suitcase stand, TV remote control. Toilet block cabinet sink shower. The cabinet is small attention to people of large size. Hair dryer and soap. Pleasant feeling of this room. Note: Disabled rooms have larger bathrooms.
Original TextTranslated by Google
Response from Property: Bonjour Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour dans notre hôtel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons vous revoir bientôt parmi nous.
travelerlizsellam
Stayed in Sep 2023
Business travellers
4.0/5
Very Good
Posted on Oct 5, 2023
A quick but rather pleasant stay: Impeccable location opposite the station Pleasant and efficient staff Top breakfast Very clean Only downsides tiny bathroom even for an ibis and bedding not really the comfort I expected (I often stay at ibises). But overall really nice thanks to the young women at reception who were really great.
Original TextTranslated by Google
Response from Property: Bonjour Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel ibis Tours Centre Gare. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bien cordialement,
Guest User
Stayed in May 2023
Other
4.0/5
Very Good
Posted on Jun 29, 2023
It is an excellent base for visiting the castles of the Loire. We stayed (group of 8) in this hotel for 5 days and it was a great choice. Basic rooms and bathroom in IBIS style but well kept and clean, bathroom with window. The hotel is next to Tours station, in a quiet street and the historic center and beautiful cathedral are a 15 minute walk away. It is well positioned to reach the state roads to visit the castles in the area. It has parking. Excellent and plentiful breakfast. We enjoyed the bistro where we always had dinner. The price of the single dish is €15.90, the menu is a bit limited (6/7 choices) but the portions are generous and served accompanied by salad and chips. The price of drinks is correct. The staff is kind. The hotel has a small internal garden where in the evening you can have a drink and rest after a day out and about. We recommend it both for the location and for the completeness of the services and the kindness of the staff. Excellent value for money. Tours is very pretty and the Loire castles (we visited 8 castles) really beautiful, the Touraine countryside relaxing and with little traffic. A nice holiday!
Original TextTranslated by Google
Response from Property: Good morning Sir or Madam, Thank you for the review you left on our hotel ibis Tours Centre Gare. We are delighted that you enjoyed your stay and we hope to welcome you again very soon. Yours sincerely,
Guest User
Stayed in Apr 2023
Family
4.0/5
Very Good
Posted on May 18, 2023
Ideal location. I deplore the additional cost of a young child and parking. Ask to be on a high floor if possible to avoid noise, I was on the 6th, it’s perfect. The reception at the hotel is rather cold but for the restaurant and the breakfast, nice
Original TextTranslated by Google
Response from Property: Hello Madam, Sir, We thank you for the review you left on our ibis Tours Center Gare hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Kind regards, Michael, Executive Assistant
Guest User
Stayed in Apr 2023
Business travellers
3.0/5
Posted on May 15, 2023
Close to the station but without any real restaurant solution really nearby. An IBIS but the toilet/shower area is quite narrow. Corpulents abstain. The lunch shipper is okay and there is public parking right next to the hotel
Original TextTranslated by Google
Response from Property: Hello, Thank you for taking the time to leave us a comment. I am surprised to read that you have not found a real solution nearby given that we have a restaurant within the hotel itself. We hope to see you again among us soon,
Guest User
Stayed in Apr 2023
Solo travellers
4.0/5
Very Good
Posted on May 10, 2023
Hotel very well located, a stone's throw from the station, practical and very clean room. Still missing a kettle with at least one tea bag. Friendly staff and well-kept place. Very varied breakfast. Very good quality/price ratio.
Original TextTranslated by Google
Response from Property: Hello, We thank you for the review you left on our ibis Tours Center Gare hotel. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Kind regards, Michael, Executive Assistant
Guest User
Stayed in Dec 2022
Travel with friends
2.0/5
Posted on Jan 31, 2023
Small room, for two with two small suitcases, it's not easy. tiny bathroom… questionable cleanliness… On the other hand breakfast rather not bad and well stocked; and very good considering the fruits to take away with paper bags provided
Original TextTranslated by Google
Response from Property: Hello, We thank you for the review you left on our ibis Tours Center Gare hotel. We are sorry to learn that you did not enjoy your stay because of the size of our rooms. We hope to welcome you again very soon in order to regain your trust. Kind regards, Michaël, Executive Assistant Ibis Tours Center Gare
Guest User
Stayed in Dec 2022
Other
4.0/5
Very Good
Posted on Jan 31, 2023
The room was too small for 2 people with 2 suitcases. Bathroom ditto. I had to bend over backwards to use the toilet (WC). Room was clean, breakfast basic and staff very friendly. We were a group of 32 people.
Original TextTranslated by Google
Response from Property: Dear Raymond C, We very much appreciate your comments regarding your stay at the ibis Tours Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael, Assistant Manager
rsbenterprise1
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 15, 2024
La mia esperienza qui è stata del tutto inaspettata, ma si è rivelata una piacevole sorpresa. Originariamente avevo prenotato per un’altra struttura Ibis nelle vicinanze, ma a causa di una pessima gestione del deposito bagagli e di cambiamenti dell'ultimo minuto, ho deciso di cambiare hotel. E devo dire che è stata una scelta azzeccatissima! Appena arrivata, sono stata accolta da uno staff estremamente gentile e disponibile, che incarna perfettamente i valori del marchio Accor e del brand Ibis. Non solo mi hanno permesso di depositare i bagagli per la giornata di sabato (mentre ero fuori per la 24 ore di Le Mans), ma mi hanno anche dato la possibilità di alloggiare in una loro camera per la notte tra domenica e lunedì a un prezzo più che onesto. Posizione: l’hotel è situato in una zona strategica, nei pressi della stazione centrale di Tours e a pochi passi dal centro città, comodamente raggiungibile anche con i mezzi pubblici. Tuttavia, la zona circostante di sera è un po' da evitare, tetra e piena di soggetti "strani" o maranza del posto. Struttura: la hall è accogliente, dotata di un televisore, un tavolo per giocare a biliardino e persino giochi di dadi, il che la rende un punto di ritrovo piacevole. Gli ascensori sono moderni e ben funzionanti, con simpatici dettagli decorativi nei piani alti. La mia camera, sebbene semplice nello stile – un richiamo agli hotel degli anni ’90 – era funzionale e confortevole. Il bagno è un po' piccolo, ma per una breve permanenza è più che adeguato. La qualità del sonno è stata eccellente: dopo una giornata stancante alla 24 ore di Le Mans, ho dormito come un ghiro. Ristorante: una vera rivelazione! Ho potuto assaporare piatti di alta qualità, tra cui carni pregiate e la famosa salsa charmelcia, accompagnate da patate cucinate in modo impeccabile. La colazione è stata altrettanto piacevole, con una varietà di prodotti genuini, per nulla industriali, tra cui anche bevande a base di pomodoro – decisamente insolite ma interessanti. In conclusione, l’esperienza in questa struttura è stata eccezionale sotto ogni aspetto: dalla gentilezza dello staff alla concretezza della camera, fino alla qualità del ristorante interno.
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Response from Property: Grazie mille per il tuo dettagliato e positivo feedback! Siamo lieti che il tuo soggiorno sia stato una piacevole sorpresa e che la nostra struttura abbia soddisfatto le tue aspettative. Il nostro staff si impegna ogni giorno per garantire un servizio accogliente e attento, e siamo felici di sapere che hai apprezzato la loro disponibilità, così come la nostra posizione strategica e i servizi offerti in hotel. Ci fa piacere che tu abbia trovato la tua camera funzionale e confortevole, e che il ristorante e la colazione siano stati di tuo gradimento, con un tocco di qualità che ha reso il tuo soggiorno ancora più speciale. Speriamo di rivederti presto per un’altra esperienza altrettanto positiva. Grazie ancora per aver condiviso la tua opinione!
urios p
Stayed in Sep 2024
Solo travellers
2.0/5
Posted on Oct 7, 2024
Sei piani di un albergo davvero anonimo. Camera spaziosa e bagno funzionale. Corridoi da paura. Colazione banale. Il desk della reception è quasi invisibile, introvabile, minuscolo. E da lì riescono a gestire tutta questa torre.... Non distante dalla stazione ferroviaria
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Response from Property: Gentile Cliente, Grazie per il suo feedback. Siamo spiacenti di sapere che la sua esperienza presso il nostro hotel non sia stata all’altezza delle aspettative. Il nostro obiettivo è rendere ogni soggiorno accogliente e piacevole, e i suoi suggerimenti ci aiutano a migliorare. Siamo lieti che abbia trovato la camera spaziosa e il bagno funzionale, ma prenderemo nota delle altre osservazioni per fare in modo che l’esperienza complessiva sia più calorosa e meno impersonale in futuro. Grazie ancora per il suo tempo e speriamo di poterle offrire un soggiorno migliore in una prossima occasione. Cordiali saluti,