Protea Hotel Fire & Ice! Pretoria Menlyn Reviews

It was a really good stay and the accomodation was really clean

Excellent location. In and around the hotel, there are a lot of delicious restaurants. The highway is easily accessible. The bedroom was nice and tidy. Would return to stay there.

The hotel is at a great location..things are easily accessible and it's so clean..the view from the window is also beautiful

I extended my stay in this hotel because I really enjoy the breakfast as well as dinner meals with good pricing.

The overall environment is good and the service is also very good!

The room is small and the buffet is limited

The environment is very good and the service is very good

Attending a workshop at this hotel, I was pleasantly surprised by the exceptional service at the restaurant. Unlike other establishments, the chef, Kenny, went above and beyond by packing my lunch for later when I wasn't feeling hungry. This level of flexibility and care is unparalleled. The entire staff contributed to a warm and welcoming a**osphere, making our stay truly memorable. Highly recommended for anyone seeking outstanding service and hospitality.

We absolutely loved this hotel. The bed was huge and so comfortable. The shower was divine and spacious! It was clean and had friendly staff. The breakfast was unreal with SO many options. Secure parking too, and perfect internet with high speed. Highly recommend.

What a wonderful hotel to stay at. The hotel has the most friendliest staff and I felt so cared for and welcomed on a daily basis. It was a joy coming and going from the lobby with the incredible staff. My room was so incredibly clean and taken care of daily and to mention how well I slept at night and how nice and quiet the rooms were with no sound from other rooms or hallway. The whole hotel is just immaculate. The breakfast buffet was wonderful with everything you could want and the made to order egg station was amazing as well. We loved their restaurant so much and looked forward to eating there along with the great service by a wonderful and friendly wait staff daily. This is my forever hotel when I stay in Pretoria. It really is a gem in this lovely city.

They were hosting a comedy show at the hotel. I had dinner before the show and food was perfectly cooked and the vibe of the place makes one to want to stay longer. I love the decor especially the lighting which made the place look inviting and warm. I saw on their menu that they other events like live music which I'll definitely be trying out.

Family vacation. Hotel was far nicer than expected. The staff was always friendly and accommodating. The restaurant in the hotel was great. Exceeded expectations!

Liked the excellent service by the staff on most fronts as well as the extremely convenient location next to Menlyn mall. The security is also guaranteed with a check point as you leave the hotel. Did not like that they do not accept to post a bill in the room if not using a credit card.

First time in Pretoria and I stayed at this hotel for 2 weeks on a business trip. Location is good (…just across the road from a major shopping mall) and not too far by car from many other places for dinner and drinks. The standard room is an OK size and has most of the amenities that you need in a room (safe, kettle, etc…). No iron & board in the room, but staff can bring one up at short notice. There is a small desk area to work from. Basic toiletries in the bathroom. Bed was comfortable, AC was OK, and it was nice to have an opening window in a hotel room. Breakfast was excellent, but the food at lunch and dinner was fairly average. Had the steak one night and it was probably the worst steak I’ve ever had. The staff in the dinning and bar area were amazing and this made the experience of eating there so much better. From Friday night and over the weekend, the dinning and bar area becomes a bit of a party zone. It can get busy and loud during this time, so if this isn’t your scene, you may not enjoy it. I actually quiet liked it and it was refreshing to be in a hotel that had some life to it. As with the dinning staff, the reception staff were great and always helpful. A good, clean, reliable, and safe hotel. Food quality was a bit average, but there are other places nearby to eat dinner. I would recommend this place and would stay again.