Anantara Riverside Bangkok Resort Reviews

Response from Property: Dear Guest,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

Response from Property: Dear Happy_Cherry,Thank you for your fantastic review! I'm thrilled to hear that you loved your stay with us and appreciated the improvements after your initial concern. It's wonderful that you enjoyed the garden view, the tranquil river-facing room, and our amenities, including the pool and breakfast.We would be delighted to welcome you back anytime. Looking forward to your next visit!Warm regards,Michael RobinsonGeneral Manager

Response from Property: Dear CHUTINUNNN,Thank you for sharing your positive feedback. We’re glad to hear that our boat shuttle from ICONSIAM Pier 4 provided convenience and saved you transportation costs. It’s wonderful to know that you found our hotel suitable for families and enjoyed the variety of breakfast options.Your kind words about our enthusiastic service, especially from the doorman, are very much appreciated. We look forward to welcoming you back again soon. If there’s anything we can do to make your next stay even more enjoyable, please feel free to reach out.Warm regards,Shanaka ReshanResort Manager

Response from Property: Dear guest,Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you found our resort to be an oasis amidst the bustling city and that our boat shuttle service helped enhance your experience.It's great to know that you enjoyed the amazing food we offer, both at our breakfast and dinner buffets, and we’re pleased that our conference activities did not detract from your stay.We appreciate your feedback regarding the condition of your room. We will take your comments into account as we continue to improve our facilities to ensure a pleasant experience for all our guests.Thank you once again for your valuable insights, and we hope to welcome you back for another enjoyable stay in the future!Warm regards,Michael RobinsonGeneral Manager

Response from Property: Dear guest,Thank you for choosing to stay with us for the third time! We are thrilled to hear that your experience was once again amazing and that your family enjoyed the comfortable bed, relaxing swimming pool, and our delicious breakfast.We truly appreciate your feedback regarding the lighting system in your room, particularly in the bathroom. Your insights are valuable, and we will look into this to enhance the comfort of our guests.Thank you once again for your loyalty, and we look forward to welcoming you back for another wonderful stay!Warm regards,Michael RobinsonGeneral Manager

Response from Property: Dear guest,Thank you for your valuable feedback. We’re delighted to hear that you appreciated our amenities, cleanliness, and the service provided by our staff. Your compliment about our breakfast variety is also much appreciated.We also acknowledge your concerns regarding the location and shuttle boat schedule. Your suggestions are noted, and we will review how we can improve transportation options or schedules to enhance guest convenience.We hope to have the pleasure of welcoming you back in the future. Should you need any assistance, please feel free to contact us.Warm regards,Shanaka ReshanResort Manager

Response from Property: Dear Guest,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

Response from Property: Dear J. Hui,Thank you for sharing your comments about your recent stay. We sincerely apologize for the issues you encountered with your room assignment and the condition of your balcony. It is disappointing to hear that we were unable to accommodate your request for a higher floor, especially since you had booked your stay well in advance.We understand your frustration regarding the balcony size and cleanliness, and we appreciate your feedback as it helps us improve our services. We will address your concerns with our team to ensure a better experience for our guests in the future.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with the stay you originally expected.Best regards,Michael RobinsonGeneral Manager

Response from Property: Dear Lin,Thank you very much for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Anantara Riverside Resort and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon.Kind regards, Michael Robinson General Manager

Response from Property: Dear Samuel,Thank you for providing your valuable feedback about your recent stay with us. We appreciate your time and the insights you shared.We are glad to hear that our location was perfect for your meetings and that you found our amenities to your satisfaction, including the nearby shopping mall. However, we sincerely apologize for the cleanliness issues you encountered during your stay. This does not meet our standards, and we take your concerns seriously.Your experience with the cleanliness of your room is concerning, and I assure you that we will address this with our housekeeping team to ensure that such issues do not happen in the future. We appreciate your understanding and thank you for bringing this matter to our attention.We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Best regards,Michael RobinsonGeneral Manager

Response from Property: Dear STanley Yung,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the great food and the variety at our buffet breakfast. It's fantastic to know that our super friendly staff made your experience even more enjoyable with their hospitality.Feeding the catfish from the bridge sounds like a delightful experience! We're glad you had fun during your stay.We appreciate your kind words and hope to welcome you back soon for another memorable experience!Best regards,Michael RobinsonGeneral Manager

Response from Property: Dear Keith Jacob,Thank you for your wonderful feedback! We are thrilled to hear that you rated your experience with us as perfect, and we appreciate your time in sharing your thoughts.It’s great to know that you enjoyed the excellent room design, comfortable beds, and the unique atmosphere created by the Thai procession. We're glad it added a special touch to your stay. We're particularly pleased to hear that you found our breakfast by the river to be superb. Creating memorable dining experiences for our guests is important to us, and it's wonderful to know that we succeeded in doing so during your visit.Thank you once again for your kind words. We look forward to welcoming you back for another exceptional stay in the future!Warm regards,Michael RobinsonGeneral Manager

Response from Property: Dear Cedric,Thank you for your exceptional review! We are delighted to hear that you found our hotel to be a great place to relax in Bangkok, away from the hustle and bustle of the city.We appreciate your recommendation for the SEEN restaurant rooftop. It’s fantastic to know you enjoyed the trendy ambiance and that our staff provided you with kind and attentive service.Your feedback means a lot to us, and we look forward to welcoming you back for another relaxing stay in the future!Warm regards,Michael RobinsonGeneral Manager