To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(52)
Positive reviews(29)
Reviews with photos/video(10)
Awesome stay(13)
Friendly staff(11)
Awesome rooms(6)
JoKue_everywhere
Trend Suite Twin Beds
Stayed in Dec 2023
Family
9 review
5.0/5
Outstanding
Posted on Mar 19, 2024
A good hotel for a night stop over before going to Halong bay. The food is excellent we requested a late diner and they immediately attend to our hungry kids. And as well as a take away bread during breakfast! The staff are lovely.
Guest User
Stayed in Nov 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Dec 11, 2023
If you are looking for a Hotel near the Marina so you can board your Cruise in the morning then seriously consider this Hotel. The staff was pleasant and waited for our late arrival then arranged for us to be driver to the terminal on their EV. All four of us really enjoyed our stay here and wished we stayed an extra day instead of Hanoi. We arrived late so we didn't get to sample their cuisine but we had an enjoyable Breakfast Buffet.
Guest User
Trend Suite Twin Beds
Stayed in Apr 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 27, 2023
Fantastic experience in this hotel. Nice location, nice food, and beautiful view in Halong Bay
Guest User
Classic Suite Twin Beds
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 6, 2023
It was good hotel especially beding was so good. Very cozy.
We can rent a bike that was useful .
Hotel Nas swimming pool and private beach they eun electronic car they take us and return back, too.
It was si nice. They gave me informations about booking limousine therefore I can easily move other places
Breakfast was nice. But so many people crowded IIt was like a market. But food was nice. Totally It was good experience.
Guest User
Classic Suite King Bed
Stayed in Feb 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Really great experience! Great ha long chip! I’m writing this for the best hotel servers ever! :D
Margueritee
Classic Suite King Bed
Stayed in Jan 2025
Couples
11 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Great value, good facilities and comfortable bed!
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Alexandra Urshanskaya
Classic Suite Twin Beds
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Excellent service, friendly staff, transfer to the pool and the sea, good breakfast and room service at its best, clean and cozy
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Martin
Classic Suite King Bed
Stayed in Sep 2024
Solo travellers
2 review
4.5/5
Great
Posted on Oct 11, 2024
Great hotel with very attractive rooms. Very friendly staff and a lovely spa with well-trained masseurs.
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Trọng Khương
Classic Suite King Bed
Stayed in Jun 2024
Couples
2 review
3.0/5
Posted on Jul 28, 2024
The experience was not as expected, the hotel is quite far from the center and the area is too boring, the facilities are relatively normal, the hotel room has no view, the lighting in the room is quite dark, dinner is okay , delicious but the breakfast buffet is boring, few dishes, most of the dishes are not very delicious, not worthy of a 4-star hotel breakfast. Staff are relatively enthusiastic and friendly. The hotel's electric car service only takes guests to the beach and does not support further transportation...
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LI BOXIAN
Classic Suite King Bed
Stayed in Apr 2024
Travel with friends
11 review
4.5/5
Great
Posted on Jul 4, 2024
The bed in the room is big, clean and quiet, the bedding is very comfortable, especially the bathrobe is great! There are also sofas and chairs outside the restaurant, as well as a private beach and swimming pool. However, if you need a shuttle bus, pool towels are provided! great!
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Elena
Classic Suite King Bed
Stayed in Oct 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Very nice hotel in a quiet area. Walking distance to the pier with tourist routes and to the pier to Cat Ba Island. But even these steps will not be easy for you to take, because the hotel car will always be at your service). Continental breakfast "buffet", which is not always the case in Vietnam. But local cuisine is also presented. Very polite staff. Excellent room. I recommend it wholeheartedly.
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Guest User
Classic Suite King Bed
Stayed in Jan 2024
Couples
18 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The hotel is luxuriously decorated, the rooms are large, especially the bed is 2 meters wide, it is clean and tidy, and the service is very good. However, no one at the front desk understands Chinese, and communication is not smooth. I asked about the best way to take a bus to Dongxing Port and exchanged it for more than a dozen times. It took a few minutes to tell me that there was a long-distance station, but this needs to be improved. Rich breakfast. An unhappy thing about this trip to Vietnam is that Vietjet Air forced me to check in my suitcase, and as a result, 500 yuan (10 yuan version) was stolen. I will never fly with Vietnam Airlines again!
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THI THOM
Classic Suite King Bed
Stayed in Feb 2024
Family
11 review
4.2/5
Very Good
Posted on Mar 24, 2024
Hotel is a bit old. Nice design but the interior is a bit old. Basically I will come back if possible
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Biequmingzhishan
Classic Suite King Bed
Stayed in Jan 2024
Family
44 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The room is not big and the decoration is very elegant. It should be the best hotel within one kilometer.
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PHAM THI YEN VY
Classic Suite King Bed
Stayed in Jun 2023
Other
2 review
5.0/5
Outstanding
Posted on Aug 10, 2023
This is a 4-star hotel with the best service I have ever stayed in. All staff and reception here are very friendly and enthusiastic. If I have the opportunity to visit Tuan Chau again, I will choose to stay here again.