Tuan Chau Resort Ha Long Reviews

Response from Property: Dear Nandz,Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay at Tuan Chau Resort and appreciated the peaceful atmosphere and our staff's assistance. We also appreciate your understanding regarding the initial room issue and are glad we could accommodate your request for a room with a beautiful view.We are excited about the upcoming improvements and look forward to welcoming you back in the future to experience them. Your feedback means a lot to us, and we can't wait to host you again!Warm regards,Tuan Chau Resort Ha Long

Response from Property: Dear Baldeep,Thank you so much for sharing your experience at Tuan Chau Resort Ha Long. We are thrilled to hear that you had an amazing stay and that our team could assist you with an early check-in and a complimentary breakfast. It's great to know that the manager was able to help you with your plans to visit Ha Long Bay as well.We also appreciate your understanding regarding the ongoing construction in the main reception area. We are excited for the completion in January 2025 and look forward to providing an even better experience.We hope to welcome you back soon for another memorable stay.Best regards,Tuan Chau Resort Ha Long

Response from Property: Dear Saurin Shah,Thank you for sharing your feedback! We’re happy to hear that you enjoyed the location and had a pleasant stay. We also appreciate your suggestion regarding additional facilities like game rooms and play areas, and we will certainly take that into consideration as we continue to improve the resort.We hope to welcome you back soon for another great experience.Best regards,Tuan Chau Resort Ha Long

Response from Property: Dear Cara,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our spacious rooms and convenient location near the beach.We sincerely apologize for any inconvenience caused by the ongoing repairs from the typhoon, as well as for the mix-up with your breakfast order. Your comments are valuable to us, and we will work with our team to improve the breakfast service and ensure a smoother experience for our guests.We’re glad you found the nearby beach bars and the tranquil atmosphere enjoyable. We hope to have the pleasure of welcoming you back in the future under improved conditions.Warm regards,Tuan Chau Resort Ha Long

Response from Property: hank you for taking the time to share your wonderful experience at Tuan Chau Resort.We are very pleased to know that you are satisfied with our service.Your satisfaction is a great pride and motivation for us to continue to improve and improve service quality.We look forward to welcoming you back to Tuan Chau Resort in the near future.

Response from Property: Dear Wouden,Thank you for your wonderful review! We are thrilled to hear that you enjoyed a peaceful getaway at Tuan Chau Resort Ha Long and found our staff helpful in arranging your local attractions and services. We appreciate your recommendation and hope to welcome you back for another relaxing stay in the future!Best regards!

Response from Property: Dear Herrero,Thank you so much for sharing your feedback. We are truly grateful that you had a good experience during your stay with us. Your satisfaction is very important to us, and we appreciate you taking the time to let us know.We look forward to the opportunity of welcoming you back in the future and providing you with an even better experience.Best regards,Tuan Chau Resort Ha Long

Response from Property: On behalf of the team at Tuần Châu Resort Hạ Long, I would like to express our sincere gratitude for choosing to stay with us. We are honored to have had the opportunity to serve you and we hope that your stay was nothing short of exceptional. Our priority at Tuần Châu Resort Hạ Long is to provide our guests with a relaxing and enjoyable experience. We take great pride in the quality of our service and our attention to detail, and we are thrilled to know that you had a memorable time with us.Thank you again for choosing Tuần Châu Resort Hạ Long for your recent stay. We look forward to the pleasure of welcoming you back in the near future and providing you with another unforgettable experience.Warmest regards,Tuần Châu Resort Hạ Long

Response from Property: Dear David,Thank you for choosing Tuan Chau Resort Ha Long and for taking the time to share your feedback. We are delighted to hear that you enjoyed the calm atmosphere of our hotel and villa, as well as the good breakfast and friendly staff.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Best regards,Tuan Chau Resort Ha Long

Response from Property: Dear Chu Tzutung,Thank you so much for your incredibly kind and generous review! We are absolutely thrilled to hear that you had such a wonderful experience during your stay.It brings us great joy to know that you enjoyed the spacious, clean, and comfortable room, as well as the breathtaking beach and sea views. We are also glad that the transportation service and breakfast exceeded your expectations. Your recommendation and high praise truly mean the world to us.We cannot wait to welcome you and your family back in the future. Thank you again for your heartfelt feedback and for sharing your experience with others.Wishing you all the best, and we look forward to hosting you again soon!Warm regards,Tuan Chau Resort Ha Long

Response from Property: Kính gửi anh/chị LE THUAN,Cảm ơn anh/chị đã chia sẻ ý kiến về trải nghiệm lưu trú tại Tuan Chau Resort Ha Long. Chúng tôi rất tiếc khi biết rằng anh/chị không hài lòng về sự không khớp giữa phòng đã đặt và phòng nhận được. Chúng tôi xin ghi nhận ý kiến của anh/chị và sẽ xem xét lại quy trình phân bổ phòng để đảm bảo mang đến sự hài lòng tối đa cho khách hàng.Một lần nữa, chúng tôi xin lỗi về sự bất tiện này và hy vọng sẽ có cơ hội đón tiếp anh/chị lại trong tương lai với dịch vụ tốt hơn.Trân trọng,Tuan Chau Resort Ha Long

Response from Property: Dear Michael, Thank you for choosing Tuan Chau Resort Ha Long and for sharing your opinion. We are glad to know that you liked the room, the fresh renovation and the sandy beach. Your feedback is very important to us. We hope that we will have the opportunity to welcome you again in the future. Sincerely, Tuan Chau Resort Ha Long

Response from Property: Dear NIKOLAI, Thank you for choosing our hotel and for your opinion. We are glad that your stay at Tuan Chau Resort Ha Long left a positive impression and that you felt comfortable. We are also grateful for your comment on the room cards. We will definitely consider improving this aspect to make our guests' stay even more convenient. We will be glad to see you again in the future. Sincerely, Tuan Chau Resort Ha Long

Response from Property: Thank you for your wonderful compliments about Tuan Chau resort. We are happy to know that you are satisfied with our service. We hope to have the opportunity to welcome you back to Tuan Chau resort in the future. Best regards