Hotels in Tuan Chau Island, Tuan Chau

The crews on board are fantastic, friendly and caring. The cruise is new and cozy. Food are nicely prepared and sumptuous. According to the crew manager Bruce, we have to board a smaller boat for 45mins to head to the cruise due to their territories issue. However, it does not affect our trip experience at all. The events arranged such as kayaking, squid fishing and bright cave are interesting and less crowded, my family had a great time during the trip.

Мы побывали в бухте Халонг совместно с компанией AMANDA LUXURY CRUSE .Это были самые незабываемые дни! Сразу заметна работа профессионалов. Особо хочется выделить менеджера Lee. Всегда готов помочь решить любой вопрос,а какие он готовит роллы на мастер классах! Отличная, слаженнна работа команды теплохода и отдельный респект работникам ресторана и Шеф повару . Такого разнообразия и крутой подачи блюд не часто встречаешь. 5 блюд на ужин- это великолепно! У нас была каюта повышенной комфортности с панорамными окнами, личным балконов, джакузи .Проживание в этом каюте не передать словами, нужно лично ощутить всю прелесть 👍. Красота и могущество Халонга, прекрасная, комфортабельная каюта, разнообразная программа тура на 3 дня - все это оставило радость, восторг, умиление от этого волшебного круиза! Рекомендуем на все 200%! Тур на 3 дня с AMANDA LUXURY CRUSE нельзя пропустить!

The room is very new, the view is very good, the triple room is just right for us. The bedding is comfortable, and the most important thing is that the dishes provided are delicious, especially the brunch and dinner buffet, which are much better than the buffet provided by many five-star hotels in China. The only bad experience was that there were many people who boarded the island and went to the beach after the rainstorm that day, and still didn’t tell us to pull us to the pier and waited for a long time.

I am delighted with this trip! Immediately after ordering, a company representative contacted me and we agreed on a transfer to Halong from a hotel in Hanoi for 550 thousand dong per person. Everything was organized perfectly, the ship is nice, the room is good. The food is delicious and plentiful. Activities include a trip to Titov Island, you can climb to the observation top, you can also swim on the island, sail on bamboo boats through a small cave and along a hidden bay, another cave, a master class in making spring rolls, fishing, a cave (in the photo program). Kayaking separately, $ 50 per person. In fact, one day, but very active. Additionally, they helped me organize a transfer to Ninh Binh from Halong. I liked everything very much: the room, the service, the program. The room is small, cozy, everything is there except for a kettle). Your own balcony. Hot water, robes, toothbrushes / shower gel - everything is great. Water - 2 glass bottles, you can fill it through the staff without restrictions. Alcohol for an extra charge, cocktails for 160 dong, in happy hour 190 thousand for 2 cocktails. Tea 50 thousand dong. Juice, shakes for an extra charge. Wi-Fi only in the dining room, so-so, mobile Internet is also poor - the islands screen. The boat floats and sometimes stops, overnight at anchor among the rocks, unearthly beauty around. The staff is excellent. I was there in early April: 20-24 during the day, but cool in the evening. It was not sunny, not foggy - just cloudy. But still very beautiful.

The service was very good. The response to the additional shuttle bus arranged from Hanoi to Halong Bay was very fast. The bus went to the wrong hotel first that day, but someone could follow up within ten minutes. I was very pleased with the cleanliness of the boat. The dining also surprised me. I recommend this cruise accommodation.

A lovely experience spent on the Hera cruise. Food was fantastic. Entertainment and activities were done very well and enjoyed by all. The staff were very welcoming and helpful. Highly recommended to all.

Very good, economical, good food on board, reasonable. Longwan Cruise (cruise services represented by China Tianjin International Cruise Home Port) has continuously improved its service quality in recent years and has gradually become one of the cruise travel options favored by domestic tourists. The following is an objective evaluation of its ”high-quality service” from multiple dimensions for reference: --- ### **1. Hardware facilities and comfort** - **Modern cruise facilities**: Cruise ships represented by ”China Merchants E-Dun” pay attention to cabin design, reasonable room space layout (especially balcony rooms), equipped with high-quality bedding and bathroom facilities, and some suites provide butler services. - **Public area experience**: Deck swimming pool, theater, SPA center, gym and other facilities are complete. Some cruise ships also have duty-free shops and children's playgrounds to meet the needs of families and different age groups. - **Health and safety**: Strictly implement international cruise hygiene standards (such as CLIA certification), high frequency of cleaning in public areas, and standardized emergency drill procedures. --- ### **2. Catering services** - **Diverse choices**: Provide Chinese and Western buffets, specialty restaurants (such as Japanese food, hot pot, etc.), and some routes will incorporate localized dishes (such as routes departing from Tianjin Port may have seafood theme meals). - **Service quality**: Restaurant waiters are friendly and responsive, and can better cooperate with special dietary needs (such as vegetarianism, allergies). Premium cabin passengers can enjoy exclusive restaurant services. - **Disadvantages**: There may be queues in the buffet restaurant during peak season, and some free drinks are limited. --- ### **3. Entertainment and activities** - **Richness**: Daily performances (singing and dancing, magic, etc.), theme parties (such as captain's dinner), interactive games, etc. are arranged, suitable for families and young groups. - **Cultural experience**: Some routes combine destination culture to design activities (such as Japanese routes provide kimono experience and tea ceremony performances). - **Children's services**: There is a care center with dedicated personnel to organize children's activities to free up parents' energy. --- ### **4. Destination services (shore excursions)** - **Itinerary planning**: Provide multiple shore excursion routes (such as popular attractions in Japan and South Korea), accompanied by Chinese tour guides, and reasonable itinerary time arrangements. - **Flexibility**: You can freely choose to join a group or travel independently, but it should be noted that some ports are far from the city, and you need to plan your transportation in advance for independent travel. - **Improvement points**: Some attractions may be crowded during the peak season, and diversion measures need to be optimized. --- ### **5. Service staff quality** - **Language ability**: Chinese crew members account for a high proportion, and communication is barrier-free; foreign crew members are fluent in English, and some have basic Chinese. - **Service attitude**: Generally enthusiastic and proactive, especially for the elderly, children and other groups, and the response efficiency is high. - **Professional training**: From boarding guidance to room service, the process is highly standardized and the details are in place (such as birthday surprises, anniversary decorations, etc.). --- ### **6. Cost-effectiveness and convenience** - **Price advantage**: Compared with international cruise brands (such as Royal Caribbean), the price of the same route is more competitive, and there are often early bird discounts or family packages. - **Home port convenience**: Tianjin, Shanghai and other home ports have mature transportation facilities, providing services such as direct luggage check-in and fast customs clearance to reduce the cumbersome boarding process. --- ### **Potential shortcomings** - **Peak season experience**: When the passenger flow is dense during holidays, some services (such as restaurants and entertainment facilities) may have waiting times. - **Route innovation**: International route options are relatively limited, and in-depth travel products need to be enriched. - **Network fees**: The Wi-Fi on board is charged at a high fee, and the signal stability varies depending on the sea area. --- ### **Summary** Longwan Cruise's services are at an upper-middle level in the domestic cruise market, especially suitable for tourists who are experiencing a cruise for the first time, traveling with their family or pursuing high cost-effectiveness. Its advantages are friendly Chinese service, high localization adaptability of catering, and attention to detail service. If you are looking for a more luxurious experience or a niche route, you can compare international high-end cruise brands. It is recommended to make a comprehensive choice based on the travel season, route theme and budget.

We were changed ships and went to the Amanda Luxury Cruise which was great. We had a superb suite which we loved, the food is incredible, the program is fast but on all cruises. We were able to go kayaking in the bay, before the aperitif a cooking class. Taichi early in the morning and really I insist the food was great. The staff was extremely kind and caring. Thank you to the Amanda Luxury Cruise.