Erena Tulum
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1 night
1 room, 2 adults, 0 children
All properties in Tulum
Erena Tulum
Calle 8 Sur Colonia la Veleta, Tulum, Quintana Roo 77760, Mexico
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Amenities
Outdoor swimming pool
ParkingFree
24-Hour Front Desk
Luggage Storage
Car Rental
Currency Exchange
Wi-Fi in Public Areas
Infinity pool
All amenities
Property Description
With a stay at Erena Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. This condo is 12.2 mi (19.7 km) from Xel-Há Park and 3.5 mi (5.7 km) from Tulum Beach.
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8.1/10
Cleanliness8.1
Amenities8.1
Location8.1
Service8.1
All 31 reviews
Surroundings
Airport: Tulum International Airport
(38.9km)
Landmarks: Atelier Ivanna Fredes
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
King Suite with Plunge Pool
1 bedroom: 1 king bed | 1 living room: 1 sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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7
King Suite with Balcony
1 bedroom: 1 king bed | 1 living room: 1 sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
8.1/10
Very Good
31 reviews
- Cleanliness8.1
- Amenities8.1
- Location8.1
- Service8.1
Average for similar properties in Tulum
Review summary
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Location and Surroundings: The accommodation is conveniently located near shops, restaurants, and a supermarket just 5 minutes away. Its proximity to attractions and ease of access to local amenities make it ideal for exploring the area without relying on transportation.
Tata Abule
June 20, 2025
I loved that everything was nearby and within walking distance to downtown Tulum. There were lots of nearby food options, including great restaurants. The property was beautiful, the staff was amazing, the rooms were nice, and the rooftop pool was perfect!
Marcos
July 17, 2025
Note to owners to please clean room pool before guest arrive. All others great room.
Shantal Shyanne
April 17, 2025
I think this property still need some work also should have a manager check the rooms before selling I found a towel from whoever was previously there under the bed. They didn’t have the cleaning services because no one came to clean the room within 10days and there was no broom so that I could sweep myself. There’s is many small things but overall they are making progress!
KATHERINE
April 14, 2025
Room was on ground level. Sliding door wouldn’t lock, coffee maker didn’t work and bugs on the matteress cover. Had to move to another ground floor and patio door wouldn’t lock and there was incessant drilling. No coffee maker would work and kitchen sink reeked.
Worst was the bed…a box spring with a 1 inch topper for a mattress.
The person managing the units tried her best but the units were in poor shape/condition.
Shame cuz it was in a quiet area. Finally decided to check out about days before my reservation ended.
Annegret Heidi
March 3, 2025
Property needs a landscaper/gardener. Courtyard pool and plunge pools need help. Rooftop pool and party area fantastic. We lost power repeatedly, which is standard in Mexico. We also lost water one day. Don't know why. Our undermount sink fell out of the kitchen countertop flooding the apartment. We were moved to a smaller apartment. Great location!
Simon
February 5, 2025
The property was great, rooftop pool, and 5min walk to resto and coffee shop. The staff was amazing and super responsive with great help any time we asked.
Melody
January 22, 2025
Beautiful stay at the Erena Apartments. The rooftop pool and staff were amazing. Shopping and restaurants a walk away!
Feroze
January 16, 2025
We had a beautiful time and would not hesitate to stay there again. Alejandra and Veronica are amazing hostesses. Both are very knowledgeable, helpful and accommodating. Loved the pools and the super chilled back atmosphere.
Services & Amenities
Most popular amenities
Outdoor swimming pool
Parking
Free
24-Hour Front Desk
Luggage Storage
Car Rental
Currency Exchange
Wi-Fi in Public Areas
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Infinity pool
Parking
Parking
Free
Transportation
Car Rental
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
VIP Check-In Service
Languages spoken
English
Spanish
Food & drink
Room Service
Health & wellness
Public Bath
Public areas
Picnic Area
No Smoking in Public Areas
Garden
Smoking Area
Elevator
Shared Kitchen
Cleaning services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Safety & security
First-Aid Kit
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–19:00
Check-out: 11:00–11:30
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
If you will arrive outside of check-in hours, contact the property in advance
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$60 (approx. OMR 1.256) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Number of Rooms: 15
Phone:+52-9982358400
With a stay at Erena Tulum in Tulum (La Veleta), you'll be within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. This condo is 12.2 mi (19.7 km) from Xel-Há Park and 3.5 mi (5.7 km) from Tulum Beach.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This condo also features concierge services and a picnic area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the condo's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring private pools and Smart televisions. Kitchens are outfitted with full-sized refrigerators/freezers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided daily.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This condo also features concierge services and a picnic area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the condo's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring private pools and Smart televisions. Kitchens are outfitted with full-sized refrigerators/freezers. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Erena Tulum?
The cancellation policy for Erena Tulum varies depending on the type of room and booking conditions.What is the cancellation policy for Erena Tulum?
How much does it cost at Erena Tulum?
Prices at Erena Tulum change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Erena Tulum?
What are Erena Tulum nearby landmarks?
Nearby attractions to Erena Tulum include Atelier Ivanna Fredes, only 190m from your search (straight-line distance) away.What are Erena Tulum nearby landmarks?
Does Erena Tulum provide a pool?
Yes, Erena Tulum has a swimming pool for guests.Does Erena Tulum provide a pool?
What are check-in & check-out time at Erena Tulum?
Check-in at Erena Tulum starts from 15:00-19:00, and the standard check-out time is by 11:30.What are check-in & check-out time at Erena Tulum?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 38.89KM |
| Average Price From | OMR57 |
| Hotel Star Rating | 3 |