Hilton Tulum Riviera Maya All-Inclusive Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum
Hilton Tulum Riviera Maya All-Inclusive Resort
No.13 of Premium Hotels in Tulum
Carretera Cancun Tulum 307, Tulum, Quintana Roo 77774, Mexico
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We Price Match
Highlights
Free parking
Lots to do
Delicious breakfastAmenities
Outdoor swimming pool
Exclusive Beach Area
Spa
Massage Room
Fitness Room
Private parkingFree
Car Rental
Bar
All Amenities
Property Description
Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, nine pools, 13 restaurants and bars, private beach, or family zone. We’re less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we’re less than two hours from Sian Ka’an Biosphere Reserve.
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8.3/10
Very GoodVery good and cost-effective place
All 108 Reviews
Surroundings
Airport: Tulum International Airport
(65.3km)
Landmarks: Playa Chemuyil
(<100m)
Landmarks: Hilton Riviera Maya Kids Playground
(730m)
Landmarks: Playa Coba
(820m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
King Suite With Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
9
Two Queen Room with Enclave Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
1
Room, 1 King Bed, Resort View
1 King bed
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
9
King Room With Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Braille Signs
Lower Washstand
Coffee/Tea Pot
Check Availability
1
Family Room, 1 King Bed, Resort View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Braille Signs
In-room Wi-Fi
Stair-Free Property Entrance
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11
Family Ocean View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
9
King Room with Enclave Nature View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
8
Club Suite, 1 King Bed, Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
10
Family Room With 2 Queen Beds-Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
11
Nature View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
7
2 Queen Room with Enclave Partial Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
1
Oceanfront Room With Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
10
King Room With Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
13
Ground Floor Family Room-2 Qn Bd
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
11
King Suite with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
8
Governor Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Braille Signs
Coffee/Tea Pot
Telephone
Check Availability
7
King Room With Roll-in Shower-Mobility Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Shower with grab bars
Check Availability
11
Ground Floor Family Room - King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Shower with grab bars
Check Availability
8
2 Queen Room with Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
11
GROUND FLOOR FAMILY SUITE - KING BED
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Shower with grab bars
Check Availability
9
Presidential King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Club King Room With Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Oceanfront Beach Access 2 Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
13
Nature View Two Queen Room
2 Queen bed
Free Wi-Fi
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
2
Family Suite, 1 King Bed, Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
10
Two Queen Room with Enclave Nature View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Shade Curtain
Bedding: Blanket Or Quilt
Check Availability
Hide Room Types
Guest Reviews
8.3/10
Very Good
108 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.3
- Location8.4
- Service8.3
Average for similar properties in Tulum
AI Summary
The property boasts a private beach, multiple pools, and nearby activities like Tulum beach. Guests appreciate the exceptional, friendly staff who provide outstanding customer service.
Vincent
August 26, 2024
We had a great time! Plenty of activities to do in plenty of things to see oh just a wonderful location. My only complaint is I was in Kassav four and the ice machine was never repaired the week I was there. I have to make that statement because it’s such an inconvenience to go to the other castles or qualifies so it’s all a complaint,
Guest User
May 7, 2024
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Guest User
February 7, 2025
Not bad, not bad, not bad, hahahaha! Not bad, not bad, not bad, hahahaha! Not bad, not bad, not bad, hahahaha! Not bad, not bad, not bad, hahahaha!
Original TextTranslation provided by Google
zhangdao
February 22, 2025
There is a zoo on Cozumel Island across from the hotel, where several manatees are kept. The manatees are well taken care of. The keepers only feed them fresh lettuce leaves, and the unfresh leaves are peeled and sent to the hotel to make lettuce salad.
1. The food is terrible. Even the most difficult steakhouse to book is average. The waiter in the restaurant is impatient to ask you to order quickly.
2. You can only book dinner after checking in. If you go late, all restaurants are likely to be fully booked.
3. The room service is slow and unpalatable.
4. The distance from the room to the lobby is far and you have to take a battery car, but you have to wait a long time for a battery car to appear.
Original TextTranslation provided by Google
AndyLambo
March 12, 2025
The price/performance ratio is very high, but the room is very average, and it is very far away, so you have to rely on a car to travel. It is an all-inclusive hotel, and the three meals are also quite satisfactory. The beach is relatively small, but the sea view is still very beautiful!
Original TextTranslation provided by Google
Caibianshijie
December 10, 2024
The room is a bit old, but the facilities are quite complete. The restaurant quality is also OK, and the services are also good! Overall, it is still recommended!
Original TextTranslation provided by Google
Guest User
February 26, 2025
Very good, but the service is a bit slow
Original TextTranslation provided by Google
Guest User
March 15, 2025
Very good and cost-effective place
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Exclusive Beach Area
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Rental
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
Children's Playground
Water Park
Water Slide
Kids' Club
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Outdoor swimming pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Free
Transportation
Taxi booking service
Car Rental
Front Desk Services
Currency Exchange
Tour/Ticket Service
Luggage Storage
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Health & Wellness
Hairdressing and Beauty Center
Fitness Room
Massage Room
Spa
Additional charge
Beauty and Makeup
Body Care
Yoga Session
Activities
Exclusive Beach Area
Game Room
Water Park
Water Slide
Beach Umbrella
Public Areas
ATM
Elevator
No Smoking in Public Areas
Garden
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Additional charge
Kids' Club
Children's Meals Available
Children's Desktop Game/ Jigsaw Puzzle
Children's Pool
Business Services
Meeting Room
Additional charge
Business Center
Wedding Service
Multi-Function Room
Coworking Spaces
Accessibility
Accessible Rooms Available
Handrails in Hallways
Pool Ramp Available
Stair-Free Property Entrance
Safety & Security
CCTV In Public Areas
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 735
Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, nine pools, 13 restaurants and bars, private beach, or family zone. We’re less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we’re less than two hours from Sian Ka’an Biosphere Reserve.