Ruby Elegant Hotel (Xinjiang International Grand Bazaar Erdaoqiao Subway Station)

It doesn’t matter if prices are high during peak season, but services and facilities must also be improved. The room is small, the bathroom is small, and the windows are not soundproof. I can't bear it, but the following points are speechless. 1. The coffee in the room has no production date, and the tea leaves are expired! ! ! ! 2. Three of the five bulbs in the ceiling light are on. 3. The air conditioner is broken and makes a lot of noise. 4. The TV remote control is too dirty. 5. The pillow case is rotten.

A hotel with a very poor experience. It was the first time I had a bad review. The attitude was very bad. My car was scratched when it was parked in the location designated by the hotel staff. The staff did not deal with it immediately, but dumped the blame on me. I thought He said that your hotel staff asked me to park my car at a designated location. I did not ask you for any compensation when the car was scratched. However, the hotel's handling of the car was extremely bad. They actually told me that it was a surveillance blind spot and there was nothing they could do. I just want to say, is this how you treat your guests? Everyone must take a full-body video of their car before checking into the hotel. Otherwise, if something gets messed up, the hotel will be irresponsible and will only blame others.

This was the worst one-night stay in our trip to Xinjiang. When we arrived in the evening, the front desk said there were no parking spaces and asked us to park in a nearby paid community (we must pay for the parking fees ourselves). It was a downtown area and there were a lot of cars at night. There was a traffic jam, so I finally parked the car and dragged a lot of luggage to the front desk to check in. They told us that the family room we booked was no longer available, and they changed it to a more expensive e-sports room for us three girls who never play games. I stayed in a crowded eSports room with bunk beds and was told that this room was more expensive (actually I opened Ctrip and looked at it, and it was only about 20 yuan more expensive). I wanted to call in the afternoon to communicate, but the phone was always busy (my phone signal has always been very good) I didn’t receive a single call all day, and I suspected that they didn’t call me at all). When I got to the room, I was even more shocked. The smell was very strong and the window couldn’t be closed. The front desk asked a lady from Xinjiang to come and close the door. She smashed the window several times. , stared at us fiercely and said that the window was broken and could not be closed. We spent the whole night listening to the traffic horns. Xinjiang is beautiful. I was very satisfied with the hotels and B&Bs I stayed in a few days ago. But the last night was really disappointing.

The hotel is very poor, with poor sanitation and poor service. There was a power outage at night. I was told it would stop for an hour, but it stopped for 3 or 4 hours. I didn't sleep all night, which seriously affected my trip the next day. I originally asked for compensation, but the trouble affected my trip. In my mood, I left early the next morning and will never stay again. It’s not worth the rating at all. I was cheated!

Bad review, bad review, bad review! ! ! no next time! What a waste of such a good location! Won't choose again! Travelers who are about to choose this hotel are warned to proceed with caution! ! ! After experiencing it personally, I was extremely disappointed and ashamed of such a superior location.

We traveled from Tianjin to Xinjiang. Before returning to Tianjin, we stayed at the Ruby Elegant Hotel near the Grand Bazaar in Urumqi. It’s done well. Some equipment in the room has smart voice control by Xiao Ai, which is very convenient. The pure water next to the elevator on the floor can be taken at any time. It is very user-friendly. It is very convenient to go to the Grand Bazaar for eating in the downtown area around the hotel. Rest assured, you will return with satisfaction. 🔔Service:

Very good hotel, 5 stars are not enough! ! The environment is clean and tidy, exotic, fully intelligent home [小爱管家], unlimited free mineral water, the house is also equipped with facial cleanser, body lotion, hand sanitizer, laundry detergent, disinfectant and masks, etc. , The details are perfect, there are so many delicious food downstairs, just a few steps away from the Grand Bazaar, it's so convenient! ! ! and! We were all checking out and were leaving, and we were about to board the plane. The child's nucleic acid test results did not come out, and it was necessary to change the order. The hotel actually arranged for someone to run errands to contact us, stupefied that the report was sent to us. How could there be such a heart-warming hotel, moved and crying? I have stayed in so many hotels across the country. This hotel is second to none from cost-effectiveness to service 👍🏻👍🏻👍🏻👍🏻👍🏻