Hôtel & Spa le Maury, Vannes, the Originals Boutique

When checking with the receptionist that we had reserved with Booking, she gave us a room on the ground floor, whose window opened directly onto the kitchen window and door, so we could neither close the curtain nor open the window if you did not want to be seen. see the kitchen employees. I have photos of an employee looking directly at me when she wanted to open the window to ventilate.

My partner and I had booked our room five days prior to our stay. On arrival, we were informed that the newly renovated Spa and Well-being centre were not open. This was particularly disappointing as my wife was looking forward to using the spa facility. When we asked at reception as to why we were not informed (no spa facilities) at time of booking, the staff could provide no answer other than give a shrug of indifference. We have stayed at this hotel on numerous occasions over the past ten years, prior to the refurbishment (Hotel Ocean Manche) and we were disappointed that the hotel has lost all of its Gallic charm. The exterior of the hotel now looks like a shabby undertakers, the bathroom (in our room) had lost its bath and bidet, and was now (post-refurbishment) cramped and poorly finished. The coffee facility in the bedroom is a Nespresso machine stuck in the open plan wardrobe, there are no glasses in the room, (when we asked for a couple of glasses at reception, we were given paper cups). Though advertised, there was no available Netflix or Amazon available to view. Overall very disappointing, and I am somewhat dubious of the numerous reviews listed on the hotel website that seem to heap praise on the wonderful bed linen? Finally, despite numerous complaints to the hotel, and Original Hotels Service Quality department regarding the lack of advertised facilities during our stay, no apology has been forthcoming, other than one email from the Service Quality department apportioning blame on the Hotel Maury (no response whatsoever from the hotel).

We in Vannes, a welcoming, well-decorated hotel, with top-of-the-range rooms and bedding. Superb spa facilities. One snag: the car park and the maximum height of 1.7 m. We would be delighted to return

Super hôtel, completely refurbished . Staff is extremely friendly and helpful . Location is ideal, close to the train station and central. You have everything you need at hand and rooms are all refurbished so beds , mattresses and linen all new. Highly recommended!

Multiple large stains on the carpet Cracked balcony Absolutely FILTHY light switch with numerous finger marks on it Flies buzzing in the room Cracked paint and edging on the windows Noisy road below STAY ELSEWHERE

Excellent location and excellent hotel.

Everything was perfect - The room was clean and calm - The location of this hotel is very good. Near the center, and not far from the railway station - The breakfast was good as well.- I sincerely recommand this hotel as it is a good value.